Car Rental – Search, Compare, and Save up to 70%!
Europcar at Melbourne Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The service was wonderful. Very friendly and helpful staff.
Pros: Friendly service. Good vehicle
Cons: The phone numbers provided to call to get picked up via shuttle from the airport were not active then when we called the head office (the number on the website) they told us to go to the wrong office branch. The drop off place in St Kilda does not have very good signage especially when it's on a main road. The pick up agent said they had taken photos of the vehicle, it would be good if those photos were sent to us for our reference as well.
Pros: Good and easy
Pros: Friendly, professional and the car was better than expected
Pros: Tried their best to help us despite Discover Cars Problematic booking
Cons: My wife's licence had been surrendered and to out Transport Department was to be re-issued and documents were issued to cover the licence. Europcar refused to accept the documents from the Department
Pros: easy drop off
Pros: Drop off service only
Cons: Not answering phone to arrange shuttle bus, provided electric car with only 60% charge, did not provide any information about which chargers could not be used, were extremely unhelpful when we tried to call for assistance.
Pros: Very friendly service
Cons: Took some time to find out how to ring rental company as not from Australia, did not have correct area codes and because there was a change of address
Pros: Fast and efficient and friendly
Cons: The service was ok, office a bit dingy.
Cons: Was not allowed to use salary sacrifice card at depot, yet I could have if I'd payed in advance online
Pros: Close to the airport. Had a choice of bmw or Mercedes!
Cons: Didn’t know where to find counter. Office was closed with instruction to go to a row. But learn for next time.
Pros: Nil- stuggled to find office. Rules appeared to have been made up on arrival. Out of pocket expenses for no return
Cons: All of the above- extremely dissatified