Melbourne Airport (MEL), Melbourne, Australia
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Driver's country of residence is United States of America (USA) and age is 30-65
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Europcar at Melbourne Airport

189 South Centre Rd Tullamarine, VIC 3043
0061 0 393 306 161 / 0061 399 992 626
Pick-up instructions
Once you have collected your luggage please call 0061 0 393 306 161 for the shuttle bus to collect you. You will be collected by a Jetport Airport Parking shuttle bus.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-16:30
Tue:08:00-16:30
Wed:08:00-16:30
Thu:08:00-16:30
Fri:08:00-16:30
Sat:08:00-11:30
Sun:09:00-12:30
Holidays (Office closed)
June 12
September 29
November 7
December 25
December 26
January 1
January 26
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Australia
Kia Carnival
January 25, 2023

Pros: Tried their best to help us despite Discover Cars Problematic booking

Cons: My wife's licence had been surrendered and to out Transport Department was to be re-issued and documents were issued to cover the licence. Europcar refused to accept the documents from the Department

United Kingdom
Suzuki Baleno
November 11, 2022

Pros: Everything

Cons: Nothing

United Kingdom
Hyundai i30
October 22, 2022

Pros: easy drop off

Cons: price

Australia
MG ZS EV
October 3, 2022

Pros: Drop off service only

Cons: Not answering phone to arrange shuttle bus, provided electric car with only 60% charge, did not provide any information about which chargers could not be used, were extremely unhelpful when we tried to call for assistance.

New Zealand
Kia Carnival
July 28, 2022

Pros: Very friendly service

Cons: Took some time to find out how to ring rental company as not from Australia, did not have correct area codes and because there was a change of address

Australia
MG HS
January 11, 2022

Pros: Fast and efficient and friendly

Cons: The service was ok, office a bit dingy.

Australia
Hyundai i30
January 4, 2022

Pros: Friendly

Cons: Was not allowed to use salary sacrifice card at depot, yet I could have if I'd payed in advance online

Australia
BMW X5
December 31, 2021

Pros: Close to the airport. Had a choice of bmw or Mercedes!

Cons: Didn’t know where to find counter. Office was closed with instruction to go to a row. But learn for next time.

Australia
MG 3
August 8, 2021

Pros: Nil- stuggled to find office. Rules appeared to have been made up on arrival. Out of pocket expenses for no return

Cons: All of the above- extremely dissatified

Most Popular Car Rental Deals

Melbourne Airport Car Rental
Compact SUV
Kia Stonic or similar
Kia Stonic
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Europcar
$44.43 / per day
Melbourne Airport Car Rental
Standard SUV
MG HS or similar
MG HS
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Europcar
$45.00 / per day
Melbourne Airport Car Rental
Intermediate SUV
MG ZS EV or similar
MG ZS EV
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Europcar
$45.00 / per day
Melbourne Airport Car Rental
Intermediate SUV
MG ZS or similar
MG ZS
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Europcar
$45.00 / per day
Melbourne Airport Car Rental
Compact
MG 3 or similar
MG 3
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Europcar
$45.90 / per day
Melbourne Airport Car Rental
Full-size SUV
Ford Everest or similar
Ford Everest
  • 5
  • 4
  • 4
  • A/C
  • Auto.
Europcar
$46.20 / per day
Melbourne Airport Car Rental
Standard SUV
Nissan X-Trail or similar
Nissan X-Trail
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$46.27 / per day
Melbourne Airport Car Rental
Premium Van
Kia Carnival or similar
Kia Carnival
  • 8
  • 3
  • 5
  • A/C
  • Auto.
Europcar
$50.59 / per day
The above prices are only approximate and were last updated at 11:10 on 2023-06-02. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Loss Damage Waiver (damage deductible: ~€ 3060.00), Airport surcharge, Third Party Liability, VAT (value added tax), Free modifications.
Rate excludes
The following surcharges may apply: Premium Location surcharge.

E-Toll/Sunpass activation fee is 3.30 AUD per day.
An E-Toll is offered in order to avoid violation fees.
Mileage policy
If the customer plans to drive a large number of miles, he/she must return to the local car rental office to inspect the vehicle before reaching 10000 km.
Driver requirements
Minimum rental age is 21 years.
For certain car groups, minimal rental age is 25 years.

A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

The driver license must be written in English alphabet.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.

If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains, then an additional amount of deposit will be held on their credit card.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard, Visa, American Express, Diners.
Cash is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
It is forbidden to cross country borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.

Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company. Travel to the following territory(ies): Kangaroo Island, Stradbroke Island, Magnetic Island, Bribie Island, Phillip Island, Bruny Island is allowed.
Information on the exact fee amount is available by request.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
If the customer would like to extend the rental period, he/she should return to the car rental office at the end of the rental period to sign a new agreement.
The contract will be extended with prices updated according to the prices for each period.
Business hours
Service outside of business hours is available by request and for an additional charge.

Pick-up & Drop-off
Mon:  08:00 - 16:30
Tue:  08:00 - 16:30
Wed:  08:00 - 16:30
Thu:  08:00 - 16:30
Fri:  08:00 - 16:30
Sat:  08:00 - 11:30
Sun:  09:00 - 12:30

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Wed:08:00-17:30
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Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:09:00-17:00
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Keddy
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Working hours
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Wed:00:00-01:00; 06:00-23:59
Thu:00:00-01:00; 06:00-23:59
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Sat:07:00-22:00
Sun:07:00-23:59
JACE
JACE
Excellent 8.4
+61385908533 / +61420294357
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Working hours
Mon:08:30-18:00
Tue:08:30-18:00
Wed:08:30-18:00
Thu:08:30-18:00
Fri:08:30-18:00
Sat:08:30-18:00
Sun:08:30-18:00
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