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Jucy at Melbourne Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Wonderful customer service
Cons: Car was dirty. Windshield(inside) was not clean.
Pros: Karen was super efficient with a speedy check in and out.
Cons: Nothing as the service was great.
Pros: Friendly customer service personnel when we picked up the car
Cons: Nothing
Pros: Cheap
Cons: The car had a slow puncture as the wheel rim was already dented. No damage to the plastic wheel trim, so not obvious. On day 4 it was flat (6psi). The spare didn't fit the vehicle. The recovery guy confirmed that there was not a puncture and that the spare didn't fit that car. All I could do is pump up the tyre every day for the rest of the 14 day hire. Couldn't get through to jucy to complain by phone. The cigarette lighter plug didn't work either.
Pros: The lady that served us at Adelaide was great and did her best to help but her boss was so rude to us and to her, awful experience
Cons: The car was a mess, dinted and bashed everywhere which I’m sure they have charged other customers for and not repaired the damage. It took ages for us to collect the car as they tried to give us a not full tank. Overall the car did the job but the service and condition of the car was appalling
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 22.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Learner's permits are not accepted; a full driver's license is required.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, proof of home address (e.g. Utility bill).
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The following payment methods are accepted: Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, American Express Debit card, Union Pay.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
It is forbidden to drive to some locations in the country as well as on some specific roads. For more information, please contact the rental office.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Pick-up & Drop-off
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