Where can I find the rental conditions?
You can access the specific rules for any vehicle at three different stages of your journey.
Step-by-Step Guide:
Look for the blue "Rental Conditions" link located directly below or next to the car image and price to see the rules upfront.
Log in to the "My Booking" section on our website or app to view the full details of your confirmed reservation.
Check your confirmation email for the attached PDF Voucher. The conditions are listed there for easy access.
"Rental rules like fuel policies and deposit amounts are standard across all cars on the website."
Fuel policies, security deposits, and driver requirements are set by each rental supplier and may vary depending on the car category (for example, Economy vs. Luxury).
"I can pay for my booking first and then read the specific rental rules later."
To ensure you are fully informed and protected, our system requires you to manually tick a box confirming you have read and accepted the specific Rental Conditions before any payment can be processed.
"The specific operational rules, like the type of fuel needed, will always be identical to the example car shown during booking."
Your contractual terms (such as the excess amount) remain consistent for the category booked. At the same time, operational details—like the exact model or fuel type—can vary if the supplier provides a different vehicle within the same class.
💡Did You Know?
The Rental Conditions on our website are provided for your reference. The most accurate and legally binding terms are included in the physical Rental Agreement you review and sign at the rental desk.
What To Do Next:
It’s always a good idea to review the conditions on your voucher before traveling.
At the rental desk, take a moment to read the supplier’s contract carefully before signing so you know exactly what your rental includes.
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