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Record-go at Malaga Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The car was nice but not really very clean, there was a sticky area on the inside screen on the passenger side where tape had been applied to hold something in place in the screen. It was a bonus to have ability to plug in my iPhone to use maps.
Cons: We found staff no very helpful on returning the car and didn’t want to inspect the car, we had to interrupt staff serving new collections ( a long queue) just to hand the keys back along with many other confused drivers also trying to return their car. It all seemed very unorganised with 2 offices and took longer than necessary to collect the car.
Pros: all very good , bit busy at pick up, but that could be a good sign
Cons: nothing
Pros: Friendliness and helpfulness
Pros: Very helpful & convenient inside airport terminal
Cons: Very slow on desk
Pros: Nil ….. They did not inspect vehicle with me on my return iaw the terms & Condition … I insisted and stated it is written on contract that you are to ensure a member of staff check vehicle , time dropped off returned ,fuel and any damage ..my fuel receipts …etc I did video record all my interactions with the Recordgo staff at collection desk and return desk .
Cons: They do not adhere to their own terms and conditions. You sign the contract and I read carefully and all there terms and conditions to which none are followed. When I collected car I spent 30 mins taking photos ,videos I moved the car to the light at the staff collection desk so I could actually see the vehicle inside and out … I noticed small dent on left side n/s passenger door not recorded on the contract asked the Recordgo staff to look at the dent he shouts back take a photo ,no inspection
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