Malaga Airport (AGP), Malaga, Spain
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Record-go at Malaga Airport

Avenida del Comandante Garcia Morato s/n, 29004
0034 600 906 281 / 0034 600 916 000
Pick-up instructions
Go to the office located in the arrivals hall, floor -1. Take the elevator from lugagge collection area and reach floor -1, you will find Record go´s counter to the left, next to the elevator. Once you have the rental agreement, enter the underground parking floor -1 and turn right, Record go parking is located at the end of parking floor.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
Period outside of business hours
Mon:23:01-00:00
Tue:23:01-00:00
Wed:23:01-00:00
Thu:23:01-00:00
Fri:23:01-00:00
Sat:23:01-00:00
Sun:23:01-00:00
Key box
Yes

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.

United Kingdom
Opel Mokka
4 August 2022

Cons: we were charged over £200 more than we had been quoted

United Kingdom
Ford Fiesta
5 July 2022

Pros: Extremely Helpful and friendly staff who made it easy to get on the road. They explained what they required with regards there full to full return policy. This was also brilliant because you can just get in the car and go without having to find a petrol station like some other providers. I also appreciated the courtesy a few days after to ask how i got on with everything.

Cons: It took ages to get the car one que for over half an hour at the check in desk then another smaller que in the car park to collect the keys.

Latvia
Opel Mokka
3 May 2022

Pros: Быстрое и доступное обслуживание, компетентные сотрудники. Я буду рада вернуться снова 👍

Cons: 1.При получение салон машины был не чистый( 2 Была не большая ошибка с моей стороны, что я не заправила машину перед самим возвратом, и т.к. мы жили более чем в 10 км от аэропорта, с карты сняли 30€, хотя бак был полный((( мне любезно предложили альтернативный вариант: съездить и заправиться ))), но у нас не было время для такого манёвра к сожалению. В следующий раз заправлюсь ближе))). Пожалуй это было единственное огорчение для меня по собственной вине, обращаясь впервые в компанию Record-go.

United Kingdom
Toyota C-HR
13 April 2022

Pros: Excellent pick up service, no pressure to take the extra [not required] insurance. Return was just as good with friendly staff on reception, quick handover of car and fuel deposit returned to my account in just a few days. VW Golf auto diesel was a pleasure to drive in the Spanish Sierras. Will book again.

Cons: All good.

United Kingdom
Ford Fiesta
4 April 2022

Pros: I liked the service I got at the parking garage office, the young man was on his own and despite the fact that he was busy, he was very efficient,calm and very helpful.

Cons: I didn't like the way the young woman at the office in the airport was handling things. She was very abrupt at telling us to go out the door until she called us. We were respecting social distancing. However we stepped back out the door and then she took someone who was hovering over the desk at the other side when in fact we were before them in the que. Then she she started to tell us we would be quicker going to the office upstairs but she sent all the other too making it busier upstairs.

United Kingdom
Ford Fiesta
28 March 2022

Pros: It's fine once you find the place, the underground carpark at Malaga airport is not the easiest place to navigate.

Cons: The desk is at the furthest end of the underground car park therefore less convenient than it might be! Also they were insistent I paid for full coverage which I thought I already had. They said what I had did not cover breakdown for instance, though.....

United Kingdom
Ford Fiesta
24 March 2022

Cons: Unfortunately their system was down and had to wait around 2hrs to collect the car. Also not had the fuel deposit back yet

Hungary
Fiat 500
23 March 2022

Pros: The -1 parking level was easy to find.

Cons: One of the employees was quite rude when a problem arose with the administration.

United Kingdom
Fiat 500
16 March 2022

Pros: The upgrade was appreciated

Cons: queuing for ages upstairs then when I was next in the queue being sent downstairs to another desk where I had to queue all over again - made me angry

United Kingdom
Fiat 500
16 March 2022

Pros: Not problem at all

Cons: Could be a bit more costumer service

United Kingdom
Ford Fiesta
11 March 2022

Pros: Having used other car rentals in malaga airport, this one is by far superior, service was quick and straightforward with very pleasant staff.

United Kingdom
Fiat 500
9 March 2022

Cons: Car only had half tank of petrol but was changed to a different car but I had to move my luggage which I had already put into the first car. Some instructions on how to change the satnav language would’ve been helpful as it was far from intuitive. The marketing information stated Fiat 500 or similar and despite there being lots of cars at the airport they were no Fiat 500s and I did specifically want one so this was a bit of a disappointment.

United Kingdom
Toyota C-HR
2 March 2022

Pros: Friendly service

Cons: The time it took to hire and the 1 KM walk to pick the car up from the garage

United Kingdom
Ford Fiesta
28 February 2022

Pros: Very efficient service

Cons: Car we hired had scratches and dents.

United Kingdom
Ford Fiesta
8 February 2022

Pros: Spanish staff were very helpful, friendly and also spoke very good English

Cons: Car pick up was complicated by a large no. of customers arriving at the same time, leading to long queues and not enough staff

United Kingdom
Opel Mokka
10 January 2022

Pros: Brand new car and the staff in the office very helpful and nice. They provided a great and fast service both days.

Cons: The price of the insurance is abusive.. We had a car for 3 weeks and we nearly pay as much as per the rental car itself. They should offer discount for long term rentals.

United Kingdom
Skoda Fabia
18 September 2021

Pros: The only positive thing to say about Record-go was that the staff at the place where the car is picked up and dropped off (I'm not referring to the rental desk where the service was poor) were helpful, efficient and friendly. They cannot be faulted.

Cons: Rental desk staff member was rude to a couple in the queue before us and aggressive to us in trying to sell their excess insurance. Less than a day into our hire we saw that the car had a slow puncture. Sent 3 emails to customer svc for advice without reply and tried 11 times to ring the airport number which was never answered. Had to take the car to a tyre repair shop who informed me that it was an old puncture that had been repaired and that another tyre was unsafe. The car was not roadworthy

United Kingdom
Skoda Fabia
8 September 2021

Pros: The worst car hire company I ever used.very rude staff,not helpful at all. never ever use this company again and certainly don’t recommend to anyone.

Cons: Nothing.awful service

Ireland
Fiat 500
23 July 2021

Pros: Quick and efficient

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