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Record-go at Malaga Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: we were charged over £200 more than we had been quoted
Pros: Extremely Helpful and friendly staff who made it easy to get on the road. They explained what they required with regards there full to full return policy. This was also brilliant because you can just get in the car and go without having to find a petrol station like some other providers. I also appreciated the courtesy a few days after to ask how i got on with everything.
Cons: It took ages to get the car one que for over half an hour at the check in desk then another smaller que in the car park to collect the keys.
Pros: Быстрое и доступное обслуживание, компетентные сотрудники. Я буду рада вернуться снова 👍
Cons: 1.При получение салон машины был не чистый( 2 Была не большая ошибка с моей стороны, что я не заправила машину перед самим возвратом, и т.к. мы жили более чем в 10 км от аэропорта, с карты сняли 30€, хотя бак был полный((( мне любезно предложили альтернативный вариант: съездить и заправиться ))), но у нас не было время для такого манёвра к сожалению. В следующий раз заправлюсь ближе))). Пожалуй это было единственное огорчение для меня по собственной вине, обращаясь впервые в компанию Record-go.
Pros: Excellent pick up service, no pressure to take the extra [not required] insurance. Return was just as good with friendly staff on reception, quick handover of car and fuel deposit returned to my account in just a few days. VW Golf auto diesel was a pleasure to drive in the Spanish Sierras. Will book again.
Cons: All good.
Pros: I liked the service I got at the parking garage office, the young man was on his own and despite the fact that he was busy, he was very efficient,calm and very helpful.
Cons: I didn't like the way the young woman at the office in the airport was handling things. She was very abrupt at telling us to go out the door until she called us. We were respecting social distancing. However we stepped back out the door and then she took someone who was hovering over the desk at the other side when in fact we were before them in the que. Then she she started to tell us we would be quicker going to the office upstairs but she sent all the other too making it busier upstairs.
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