Malaga Airport (AGP), Malaga, Spain
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Goldcar at Malaga Airport

Garcia, Calle Comandante Aeropuerto Pablo Picasso, 29004 Málaga
0034 918 341 400
Pick-up instructions
Customers can arrive at either Terminal 2 or Terminal 3. Customers have to follow the indications to the luggage reclaim belts and once they have arrived to the floor where the belts are located, they should go down to the floor -1 (without leaving the building) by using the lifts or the escalator. They will have to go to the rent a car area and they will find our office there. The "Express collection service" allows the formalization of the contract and collection of the vehicle directly in the parking area of the airport, without going through the open office in the terminal, by paying an extra charge.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Period outside of business hours
Mon:23:01-23:59
Tue:23:01-23:59
Wed:23:01-23:59
Thu:23:01-23:59
Fri:23:01-23:59
Sat:23:01-23:59
Sun:23:01-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United Kingdom
Volkswagen Polo
8 April 2024

Pros: - they added additional insurance without asking. This was a cost of about £180 - they simply mentioned this cover, and did NOT ask the question to me. - I have degree level Spanish and we conducted the conversation in English - yet they are a disgrace to add this without asking seeking consent - the car we were given was very high milage, possibly ex another car rental firm - it had a lot of damage and bumps and bruises. - there was no screen wash! Just tap water. Very poor.

Cons: All the above. Also the car was almost dead. The engine was very poor / weak. It also has space for one suitcase only in the boot. As a family of three it was barely able to serve its purpose
United Kingdom
Fiat 500
29 March 2024

Pros: Nothing

Cons: Grumpy advisor who was determined to upsell insurance. Will never use Goldcar again. No clear instructions about reviewing damage to the car before departure. No chance to discuss state of the car before leaving. Damage not witnessed by us or member of staff.On return no witnessed review of any new damage to the car. Impossible to agree any new damage.
United Kingdom
Volkswagen Polo
25 March 2024

Pros: The service provided was very good

Cons: I can say at the moment.. as I am waiting for the fuel refund They asked for a deposit for the fuel and if i return the car with full tank they will refund the deposit ( I’ve read on their reviews they don’t give the deposit back ) so I am waiting for the deposit for the fuel
United Kingdom
Skoda Karoq
24 March 2024

Pros: Simple rental. Even upgraded me to higher spec for free due to unavailable vehicle. Excellent

Cons: The service was excellent, no issues
United Kingdom
Ford Focus
20 March 2024

Pros: Efficient, no fuss a nd friendly people

Cons: Nothing to dislike
United Kingdom
Fiat 500e
25 February 2024

Pros: Absolutely nothing, petrol wasn’t full on a full to full basis, and fuel deposit was secured…

Cons: Petrol car instead of electric, manual instead of automatic, fuel wasn’t topped up, car was smudged, not clean, had to wait nearly 2 hours just to pick the car up, caused us to be late
United Kingdom
Nissan Juke
25 January 2024

Pros: The car was fine. I had a flat tire, reported it to the company, instead of sending a new tire, they sent a recovery truck without one. They took the car away and I went back to Malaga and was given a replacement, which was fine. Be healthy was handled well, except that they could have saved themselves a lot of expense and I could have saved half a day of messing about provided a spare or delivered replacement The other issue is that they have already had refunded my fuel deposit – I hope this

Cons: Will happen soon. Otherwise, no complaints at all, call in good condition, clean, and good service.
United Kingdom
Fiat Panda
16 January 2024

Pros: They dropped us back off at terminal so we could collect a Goldcar vehicle

Cons: We never saw the Yaris we were expecting as the bizzare rule that you had to arrive on the same day as you collected car and prove it with your boarding card, we had already been in Spain for 3 weeks and only needed a car for the final week. When this was noticed they couldn't explain why it was a condition of hire but if we coughed up another 140 euros we could have the car. We declined and their rep contacted Discovery cars who arranged another car with Goldcar which was only 9 Euros Extra.
United Kingdom
Fiat 500
9 January 2024

Pros: quick and friendly

Cons: lots of scratches and minor dents, didn't cause a problem to us.
Sweden
Nissan Qashqai
16 November 2023

Pros: One way fee was cheap.

Cons: As almost any rental company they are sooooo slow and want me to fill out details I have already provided when booking.
United Kingdom
Skoda Karoq
14 November 2023

Pros: Reasonable price and brand new car

Cons: Arrogant and not really polite staff member at the desk.
United Kingdom
Skoda Karoq
29 October 2023

Pros: I didn’t enjoy the hard sell over the car insurance! They tried every excuse going to get me to pay the extra €240 which I declined, they even told me how bad it would be for us to have an accident if we didn’t! Then tried to charge an extra € 80 for under 25 even thou we were all over 25!

Cons: Drop off was good and very efficient, we had the car condition report within 30 minutes of dropping the car off.
United Kingdom
Fiat Panda
27 October 2023

Cons: Always ask to see contract before signing
United Kingdom
Nissan Juke
12 September 2023

Pros: Nice, new, clean car.

Cons: The price I paid for the rental was not the same as I agreed with Discover Cars. You quoted 113.17 euros and estimated 96.69 GBP. Instead I ended up paying 147.04 GBP. The difference arose mostly from the exchange rates Goldcar applied to the initial payment (1.01 euros to 1 GBP) and the refund of the fuel deposit (1.17). I was not given the option of paying in euros at the rate determined by my bank on pick up of the car. This is underhand practice and I will not use Goldcar in future.
United Kingdom
Volkswagen Polo
31 August 2023

Pros: Brand new car

Cons: Did not accept American Express
United Kingdom
Ford Focus
10 August 2023

Pros: Quick drop off experience.

Cons: Initially being directed to the wrong office.
United Kingdom
Fiat Panda
27 July 2023

Pros: Pleasant and professional

Cons: I felt I was over charged for all the 'extras' and obliged to take them.
United Kingdom
Ford Focus
25 July 2023

Pros: Easy drop off

Cons: Attempted to sell top up insurance, which had already been purchased
United Kingdom
Ford Focus
4 July 2023

Pros: Service was efficient but abrupt, especially once I made it clear I did not want to take up insurance option as I have annual policy

Cons: See comments above. Also drop off in Barcelona was protracted, I was charged as to clean a small amount of sand. I rent cars on a monthly basis world wide and have never encountered this. I also received an email stating I had been in an accident and needed to complete a form within 48 hour when this was clearly not the case. Attempting to contact customer services was difficult and they were unable to help, telling me to email . I then received a reply saying they would reply within. 14 days,
United Kingdom
Volkswagen Polo
29 March 2023

Pros: Very efficient and no hard sell of extra insurance

Cons: Nothing, recommended
United Kingdom
Skoda Karoq
22 March 2023

Pros: GOOD SERVICE

Cons: GOOD SERVICE
United Kingdom
Fiat Panda
4 March 2023

Pros: It was so efficient

Cons: Nothing
United Kingdom
Fiat Panda
3 February 2023

Pros: Fast, efficient pick up and drop off. Great price and excellent condition of vehicle.

Cons: Taking a ticket to be served at the counter when there was no queue.
United Kingdom
Volkswagen Polo
30 January 2023

Pros: No wait

Cons: Told us we should have bought the extra insurance off them
United Kingdom
Nissan Juke
8 January 2023

Pros: The service was hassle free once I had agreed to all the insurances.

Cons: The policy of holding deposit for a month once the car is returned, is something which I didn't expect. Alternative provided was a heavy insurance, which I did take as I needed to hire the car.
United Kingdom
Skoda Karoq
25 November 2022

Pros: Speedy and no fuss

Cons: Insurace hard sell and no choice in accepting a diesel with its extra charges annoying. Also when collecting it took us 20 mins to change language setting to default. Should have been done by car preppers.
United Kingdom
Ford Focus
26 September 2022

Pros: Dropping off was quick only as it wasn't busy

Cons: One member of staff was a little above himself, obviously liked the position of power to people queuing with no known reason
United Kingdom
Ford Focus
11 September 2022

Pros: The ease of returning the car

Cons: It was a bit confusing at pick up
United Kingdom
Nissan Juke
19 August 2022

Pros: Desk to pickup keys, very good.

Cons: Went downhill after key collection. Picking up car was a nightmare, 1 hour wasted due to ignorant, impatient and nonexistent staff.
United Kingdom
Fiat Panda
24 January 2022

Pros: Good service

Cons: All good
United Kingdom
Citroen C4 Grand Picasso
20 January 2022

Pros: Simplicity. Brand new vehicle. Price was great .

Cons: Nothing at all
United Kingdom
Nissan Qashqai
22 June 2021

Pros: I was prevented from going ahead with my rental due to inconsistent information by Discover Cars.
Spain
Nissan Juke
9 December 2020

Pros: Fast check in

Cons: Car not clean!
United Kingdom
VW Polo
20 November 2020

Cons: The queue to get keys was over 40 minutes long, and they only noted external damage to the car. Nothing was recorded in internal damage and they charged me for an item inside that looked like it had been damaged years before, and also charged me for fuel when I dropped it off filled. Feels crooked.
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These prices are approximate and depend on the dates of the booking, hire length and type of car. This information was last updated at 00:26 on 2024-04-18.

Malaga Airport (AGP), Malaga, Spain

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Driver's country of residence is United States of America (USA) and age is 30-65

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Tue:08:00-23:59
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