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PAA RENT at Faro Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Everything was ready for me when I arrived, and that meant there was no delays. I will be Staff did all the loading for me, if including my mobility scooter.
Cons: The support from the staff was excellent both on pick up and return.
Pros: I liked the helpful attitude
Cons: Nothing disliked
Pros: Easy, nice to deal with, no faffing and the car was fine
Pros: Simple process, spoke English.
Cons: Difficult to locate at airport. After sorting out paperwork and payment, agent asked us to wait while he went and fuelled the car!!!
Pros: Very clear instructions and they don't try to sell another insurance policy like most other companies do.
Cons: Great service but no office and they charged extra 30 euros for my plane landing after 8pm!! Not happy about that surprise but didn't spoil the holiday. Also you need to take car back with same or more fuel in it which is also a deal breaker but as I know Portugal very well, managed to not give any more fuel or costs on top of what I needed to. Tank have less than half when we drove off. Take photo and refill prior to hand back. It's very petty not having a 'full tank to full tank' deal.
Pros: They were very efficient and understanding when we were delayed by an hour picking up
Cons: There was nothing I didn't like
Pros: Staff amazing very helpful and informative
Cons: Efficient and vey helpful.
Pros: Easy collection and drop off
Pros: Very polite, generally very helpful. Would use again.
Pros: Curteous, fast, providing all relevant information in a professional and friendly manner.
Pros: Meet and greet, value for money
Cons: Nothing ...excellent
Pros: Friendly and honest guys.
Pros: Total cost was exactly what was quoted on the web - and they had the best price overall. No hard sales trying to get us to buy more insurance or any other services. As promised, company rep was at airport arrivals exit to meet us, and brought us the car. Car in excellent condition. it was the easiest car rental ever - and we have rented many times!
Cons: There is no drop off location at the airport. Drop off has to be arranged previously at an exact time. We arrived to return the car 1 hour earlier, and had to wait for the company rep to come and collect the car from us.
Pros: Pick up from arrivals, bit of paperwork to sort there and then straight forward process. The agent gave us lots of helpful tips about what to do/not to do when driving, about documents to have and how to avoid any unwanted attention.
Cons: Nothing I think it was very good experience.
Pros: Super friendly and helpful agents. Clean and reliable car. Super value for money
Pros: It was a good car.
Cons: They didn’t take Amex so we had to pay a lot more than we expected to get the car. Maybe it’s our fault for not reading that they didn’t take Amex in the small print, but it still made everything so expensive that if we had known we had used another service.