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EPI Rent a Car at Faro Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Straigth forward deal.
Cons: The picture of the car look bigger on the website.
Pros: See above - helpful and friendly
Cons: Nothing to add
Pros: No hassle
Cons: Finding return office
Pros: The car was ready and spotlessly clean to drive away.
Cons: The service was first classby all the staff from pick up to drop off
Pros: Really helpful and kind staff that helped explain everything from toll roads to directions
Cons: Hard to reach on the phone after delayed flight
Pros: Very friendly, helpful and efficient staff.
Cons: I was charged 600 euros, for a cap on the speed limiter stalk, which kept popping off. This was not my fault, but still charged.
Pros: Great service, no fuss with Insurance and very helpful
Pros: Easy and quick
Cons: Only issue was A/C not work
Pros: Easy and convenient, best price available compared to competitors. Friendly and reasonable staff.
Pros: Very customer friendly and efficient staff
Cons: Nothing. . . .all was good.
Pros: Really friendly staff, pretty quick to get paperwork sorted. Car was modern (Seat Ibiza FR) and clean.
Cons: A little uncertain when the shuttle bus would arrive at the airport. On returning the car there was a queue out of the door - would be good if there were clear signs whether to queue or drop the keys off. I asked a staff member who was on their way to the shuttle and he quickly got us sorted and on the bus.
Pros: Friendly and efficient.
Pros: Really friendly, helpful staff and a very good service. No nonsense turnaround and no problems. I never get round to reviewing car rentals, but felt compelled to this time, as EPI Rent a Car were a pleasure to rent from.
Cons: Nothing, they were cool.
Pros: Everything went smoothly. Very pleasant people.
Pros: Quick, efficient and friendly company who spoke good English
Pros: Easy to deal with staff very friendly very good in all aspects of the hirering
Cons: Having to go off site but rep was easy to find and van to transport us to there office thanks guys..and the wonder full ladies
Pros: Friendly, efficient, no fuss
Cons: Car a bit old (had to use portable satnav).
Pros: Clean vehicle with a clear fuel policy
Pros: They were so helpful and their relaxed attitude helped me to be more relaxed. It was easy to find their staff at the airport despite the late hour and the 5 minute trip to the shop location was easy to find on the way home. I can't recommend them highly enough.
Cons: Nothing. It was a great experience.
Pros: see comments above
Cons: See comments above
Pros: EPI were excellent in all aspects. Paula and Diego were very friendly and acredit to EPI.
Cons: Nothing to dislike.
Pros: The assistant who gave us the car was really helpful and quick.
Cons: We had to wait around 40 minutes at the airport for the shuttle bus to pick us up as they didn’t come to the place we were asked to wait after they had dropped someone else off. When I dropped car off the man has intimated I had broken a bit of the door, luckily I had taken photos when I picked the car up to prove it was already like that.
Pros: EPI were very pleasant and very helpful. There was no trying to sell you anything else. The lady at the desk was extremely helpful.
Pros: The representatives were great
Cons: Found it a little tricky to find but only because I got a taxi to the pick up point rather than the shuttle bus pick up .
Pros: Mainly the customer service. We emailed the day before to change our main driver and received an email confirming that had been done within 10 minutes. The person who gave us our car at Faro was fantastic - quick service and went above and beyond to direct us to the nearest large supermarket.
Pros: Pretty much everything. friendly, fast
Cons: (I like to pay money out-front, before trip, but can imagine other people much prefer this)
Pros: Hassle free good value
Pros: Best ever car rental I have experience with. Absolutely hassle free rental. Next time will book with them too.
Pros: Close proximity to Faro airport.
Cons: Nothing not to like
Pros: Everything went smoothly and efficiently - nice car in very good condition.
Cons: The only negative is that there was only a small amount of petrol in the tank - I filled the car up and used maybe a fifth of the tank but wasn’t offered a refund on the “excess” petrol.
Pros: Good service and reasonably priced, one of the best I’ve used in 20yrs renting from Faro.
Cons: Bit of a wait in the car park outside airport for pickup.
Pros: Very Efficient and friendly member of the EPI team
Cons: Quick, efficient and comprehensive!
Pros: Was a short trip from car park 4 to the actual car hire pick-up point
Cons: We have used the car park 4 pick-up point before, but for those who are unfamiliar with the location it is not so easy to find, also a bit of a trek with all your luggage
Pros: Speedy transition
Cons: Just the cost
Pros: Pretty much everything - good communication, helpful, efficient - simple transfer from airport to rental desk, to actually collecting the car. Handover so quick & easy, with fast return to airport.
Cons: As above - efficient, friendly, helpful, good communication, well organised - 10 out of 10 service from start to finish.
Pros: Quick service and very reliable company.
Cons: Everything was great
Pros: No fuss, quick and efficient at both pick up and return. Shuttle bus driver also very good and quick, only waited a few minutes at the airport.
Cons: Nothing, all very good.