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Guerin at Madeira Airport (Funchal)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Reliable, quick, friendly and tends to be good value for money
Cons: When we picked up the car we were given the keys and not taken to the car. While this isn’t an issue because we’ve booked with them before, they did leave us alone to find the car and check all damages on our own. Had we found something else not declared during check-out we would had had to go all the way back to the terminal to find someone to assist us. I like the trust they seem to bestow upon us, but this felt dodgy. In the end, there was no issues but points off customer service.
Pros: Good customer service and easy check in
Pros: Cheap
Cons: Car was very underpowered
Pros: The check-in staff were friendly and helpful
Cons: We experienced a problem with the car on the first day. Whilst it was easy to get roadside assistance it was difficult to contact Guerin itself to arrange for replacement car. As it was an issue with the battery we were not able to fuel up before returning and they wanted to charge us for that. This all happened in the first day.
Pros: All around provider me with the appropriate car and brill service.
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