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Guerin at Madeira Airport (Funchal)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: efficient and quick. Really good on the return of the vehicle, rep made a positive vibe about Madeira and well spoken on the wonders of the island and what it has to offer. So much so that we would come back and also use Guerin again for our car hire. They knew I treated the car very well and that seemed to be acknowledged.
Cons: front of house check-in was ok, but could be a little bit more personable. A tad (of going through the motions) - but was fine. Want to feel special and excited, not that i'm applying for or asking for something !! especially when paying good money for the hire.
Pros: Nice staff and quick service
Cons: Some of the options were confusing and can be worrying if you are not confident that have the correct insurance cover already
Pros: Friendly and efficient
Cons: Satnav rental wasn't clear as we were told at the desk that it came with the car but at pick up we were told not to use it as it was unreliable. We had to use our phones instead. Minor point but could be an issue if anyone doesn't have a smartphone.
Pros: Nobody was pushing me to buy additional insurance products