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Viaggiare at Alghero Fertilia Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The car was almost new
Cons: They wanted to offer me extra insurances for a lot of money. If you have an accident you have to pay, no metter if it's your fault or not!
Pros: Excellent friendly service. Great English and very helpful
Cons: Very supportive and patient
Pros: Really friendly and very efficient rep, it was all very straightforward.
Pros: Everything else
Cons: It was ok
Cons: They was very rude with me, i know that I was late 1 h, and they did say to me to call" to your company" to do something for you, and get out.
Pros: Easy pick up
Cons: more information on where the office is located.
Pros: Actually, they enjoyed that I lost my reservation, so I basically did not like ONE thing about them or Discovercars
Cons: The reservation was lost after almost 3hrs of delay. Now I was late everywhere, AND my reserved car was gone. The new reservation would've cost me a fortune, so I tried my luck elsewhere.
Pros: New and clean Skoda Fabia with only 7000km with Apple Car and cruise control. Fair conditions. They told us to make a video before we take a car from rental place. It saved us because they found the few scratches but they were already on the car.
Pros: They provided a clean car, the same class I reserved. Great employees, good service.
Cons: All was ok.
Cons: air condition was not working
Cons: I Think that the deposit is locked to Long, almost 1 month.!
Pros: Very speedy and knowledgeable staff
Pros: Everything was great, Viaggiare staff were very nice and helpful!!
Pros: Very good, particularly their English and friendliness- two different staff check out and in and both excellent
Pros: Vozidlo.bolo úplne nové, malo iba 400 km. Vsetky vozidlá v Viaggiare boli ako nové. Jednanie bolo seriózne na úrovni, profesionálne a priateľské. Keď najbližšie pricestujem, vyhľadám určite služby požičovne Viaggiare. Bol som maximálne spokojný.
Pros: Good performace for great price. Easy Check-In and Check-Out. Really nice personal at least at the Alghero airport.
Cons: Hard to find them. Inside the airport building I haven't seen any tabels or informations about Viaggiare, but I have simply asked in another car rental kiosk where can I find them. Not all of the car scratches were previously documented. So it can happen that you something overlook, but exactly for this case you should book full insurance.
Pros: Auto pulita e recente, addetta cortese, collaborativa e veloce
Pros: All perfect
Cons: All perfect.
Pros: Minden rendben volt, novemberben nem volt turista, így minden flottul működött :)
Pros: All questions answered, quite quick pick up and check out, but I was there off season
Cons: I highly recommend to make video with all details as one little scratch was not marked in the papers and I had feeling they wanted to find at least smth not to give the deposit back. I have never experienced this in the rentals car.
Pros: Great price. Representative at the airport was wonderful. She was efficient and suggested places to go.
Pros: Service nul, personnels désagréable. Inventent des dégâts. J ai du le fâcher avec le monsieur très désagréable....je ne prendrais plus cette compagnie
Pros: Shitty service. Wouldn't except any of our credit cards, had to pay 250 euro extra. Took forever to get the car. Spent 1hour 20 min
Pros: new cars
Cons: looks around the cars for a very long time for scratches
Cons: Whithout any prior warning during reservation they refused to accept deposit in cash or a debit card. Instead, they increased the agreed price and only thereafter the payment from debit was accepted. Unfair treatment - not customer friendly at all.
Pros: Goodand comprehensive contact, fast arrangements, kind staff
Cons: a bit to expensive
Pros: They only thing positive about the service was the dropping off the car we had a different representative and he was friendly.
Cons: Customer service picking up the car was awful and almost passive aggressive, trying to give you more charges. I felt almost scared of their selling techniques it was late at night when we arrived Unfriendly and uncaring- would never use again.
Cons: Insisting on the credit card with the expuration longer than 3 month
Pros: Very helpful representative, everything prepared and easily managed. It was possible to pick up the car even outside office hours. All conditions were explained properly.
Cons: It was impossible to call office in Cagliari airport. No one ever answered the phone despite many attempts
Cons: We faced an issue with security deposit, as the Viaggare didn't accept debit card. In conditions is not mentioned that debit card are not accepted !!! Instead they required to buy another full insurance to lower down the security deposit to 250 euro, but we already had one full insurance purchased by discover cars. Those are unfair practices. The lady at Viaggiare pick up desk was very arrogant and was not helpful. We end up very disappointed with Viaggare service and we will not recommend them
Pros: Drop off at airport
Cons: Condition of car
Cons: Viaggiare company was the worst - we never ever had experience like this before and we are renting cars regularly. I wrote a long review on google.
Pros: Very friendly staff (Andrea and Claudio) who explained everything clearly and in good time. Car was clean and great to drive and the price was great!
Cons: Nothing was bad
Cons: Convoluted and time consuming check in. took well over an hour and there wasnt a lot of people in front of me. It took like 25min for each person.
Pros: Pretty new car
Cons: They tried to push extra costs by all means invoking random policies. I paid almost double the price of the booking. Took me about 1h30mins to pickup the car.
Pros: Close to the airport
Cons: Higgins sensitivity on the bottom of front bumper.
Pros: Completely new car and speed of service
Cons: Everythink was OK.
Pros: katastrofa servis
Cons: no more
Pros: Good price, pick up service and transparency of the rental conditions
Cons: Cleanliness and wait for the drop off
Pros: Easy, fast and clear.
Cons: No remarks.
Pros: Professional & friendly
Cons: Long wait to pick up the car
Pros: Funcionários simpáticos, ajuda dada sempre que precisamos. Tivemos um problema no primeiro carro e foi logo dada a opção de uma nova viatura no mesmo dia.
Cons: It’s a scam, I ended up not taking the car
Pros: Good English, good and fast service, clear procedures
Cons: Nothing to complain about