Viaggiare at Alghero Fertilia Airport

Pros: Everything was ok

Pros: efficiency ,politeness

Cons: non

Pros: Flexibility, quality and choice of vehicles and the customer service

Cons: Nothing

Pros: Quick and easy

Cons: The car was smaller - still the same class but screen told us Kia Sportage (4,5m) and we recieved Skoda Karoq (4,35m) - I am very tall and we were travelling with kids. The car also was a petrol car which made trip (1700km) more expensive. The quality of baby chairs was poor - cheapest available model, 0 instruction how to do them and lack of "pillows" on seatbelts (on 1 we had, on 2nd we didnt)

Pros: Very fast check-out with all details and benefits.

Cons: Excelent!

Pros: Easy and quick

Pros: Alghero airport is small and rental pick up is very close to the terminal exit

Cons: Car was check while we waited and confirmed ok. Plenty of emails to confirm deposit was being refunded and quickly showed up on my statement

Cons: They just wait to scam you on the damage that you didn't notice.

Pros: Reasonable price

Cons: I didn't like the $500 hold on my credit card

Pros: Excellent sevice

Pros: Speed

Cons: Nothing

Pros: No comment.

Cons: No comment.

Pros: Nové čisté vozidlo. Rýchlosť pozicania a vrátenia auta a zábezpeky.

Cons: Ťažšie sa hľadá vjazd do požičovne pri vracani auta.

Cons: I don't think it was explicitly mentioned during booking that there is an extra fee if you want to take the car to La Maddalena Island. Which wasn't cheap either - 80€

Pros: I had a great experience with them.

Cons: My card was photographed at the check-in desk

Pros: Auto nuovo , pulita e perfetta

Cons: La disponibilità e cortesia

Pros: Please wash the cars

Pros: Customer Service

Cons: NA

Pros: All the persons are professional

Cons: There was a problem with online check-in(where to find a prefix). It wasn't in voucher

Pros: They were helpful, professional and worked fast and efficiently.

Pros: Professional, friendly staff!

Pros: Friendly and helpful

Cons: A little slow on getting the car at arrival.

Cons: Would prefer full to full tank policy, would make things easier

Pros: Almost brand new car. And the service service was perfect. Very helpfull lady with pink hair :) - she was absolutety stunning.

Cons: I’m giving a score of 5 because, while the Collection and Drop-Off staff were professional and helpful, the drop-off policy was concerning. When I picked up the car, I was informed that since their office is closed on Sundays, I would still be held responsible if anything happened to the car in their car park after drop-off. This didn’t sit right with me, especially since the contract should end once the car is returned. Because of this policy and the lack of security cameras in the car park, I

Pros: The representatives wereeasy-going.

Cons: As an unexperienced car renter, to me the pick-up process was bit too much in a hurry, also there was no opportunity to read the contract before signing it.

Pros: Kind staff and villing to help

Cons: For dropping off the car I would recommend to mark the way to the right parking lot (in Alghero airport)

Cons: Check in on line for 2 drivers

Pros: I didn't get the car wanted Fiat Panda rather than Flat 500.

Pros: Easy going no hassle very quick

Pros: Easy to use. Drop the key check out.

Cons: The child seat was poor quality one. Not too safe for the child. Couldn't position it as it should be.

Pros: Miałem mieć kaucję 250 euro a fizycznie na miejscu kazała mi dać 500 euro

Pros: Promt service, very nice staff , it was simple and fast

Pros: The staff were very helpful and the car was great

Cons: The location in Google Maps is wrong and misleading

Pros: I am very happy with the car rental company. This is my first time using this company, but I am pleasantly surprised by them. The car was in perfect condition, clean and well maintained. The pick-up and drop-off service was quick and the staff polite and helpful. I recommend.

Cons: I have no complainments

Pros: Quick checkout and return procedures, the staff is super helpful and friendly, no hidden fees or tricks. The car was new and in good conditions.

Cons: Nothing really

Pros: Excellent, friendly and efficient service

Cons: N/A

Pros: The lady at the desk on arrival was simply amazing

Pros: The car was almost new

Cons: They wanted to offer me extra insurances for a lot of money. If you have an accident you have to pay, no metter if it's your fault or not!

Pros: Excellent friendly service. Great English and very helpful

Cons: Very supportive and patient

Pros: Really friendly and very efficient rep, it was all very straightforward.

Pros: Everything else

Cons: Price

Pros: Satisfied

Cons: It was ok

Cons: They was very rude with me, i know that I was late 1 h, and they did say to me to call" to your company" to do something for you, and get out.

Pros: Ridiculous,

Cons: Disontealous

Pros: Easy pick up

Cons: more information on where the office is located.

Pros: Actually, they enjoyed that I lost my reservation, so I basically did not like ONE thing about them or Discovercars

Cons: The reservation was lost after almost 3hrs of delay. Now I was late everywhere, AND my reserved car was gone. The new reservation would've cost me a fortune, so I tried my luck elsewhere.

Pros: New and clean Skoda Fabia with only 7000km with Apple Car and cruise control. Fair conditions. They told us to make a video before we take a car from rental place. It saved us because they found the few scratches but they were already on the car.

Pros: They provided a clean car, the same class I reserved. Great employees, good service.

Cons: All was ok.

Pros: efficiency

Cons: air condition was not working

Cons: I Think that the deposit is locked to Long, almost 1 month.!

Pros: Very speedy and knowledgeable staff

Pros: Everything was great, Viaggiare staff were very nice and helpful!!

Pros: Very good, particularly their English and friendliness- two different staff check out and in and both excellent

Pros: Vozidlo.bolo úplne nové, malo iba 400 km. Vsetky vozidlá v Viaggiare boli ako nové. Jednanie bolo seriózne na úrovni, profesionálne a priateľské. Keď najbližšie pricestujem, vyhľadám určite služby požičovne Viaggiare. Bol som maximálne spokojný.

Pros: Good performace for great price. Easy Check-In and Check-Out. Really nice personal at least at the Alghero airport.

Cons: Hard to find them. Inside the airport building I haven't seen any tabels or informations about Viaggiare, but I have simply asked in another car rental kiosk where can I find them. Not all of the car scratches were previously documented. So it can happen that you something overlook, but exactly for this case you should book full insurance.

Pros: Auto pulita e recente, addetta cortese, collaborativa e veloce

Pros: All perfect

Cons: All perfect.

Pros: Minden rendben volt, novemberben nem volt turista, így minden flottul működött :)

Pros: All questions answered, quite quick pick up and check out, but I was there off season

Cons: I highly recommend to make video with all details as one little scratch was not marked in the papers and I had feeling they wanted to find at least smth not to give the deposit back. I have never experienced this in the rentals car.

Pros: Great price. Representative at the airport was wonderful. She was efficient and suggested places to go.

Pros: Service nul, personnels désagréable. Inventent des dégâts. J ai du le fâcher avec le monsieur très désagréable....je ne prendrais plus cette compagnie

Pros: Shitty service. Wouldn't except any of our credit cards, had to pay 250 euro extra. Took forever to get the car. Spent 1hour 20 min

Pros: new cars

Cons: looks around the cars for a very long time for scratches

Cons: Whithout any prior warning during reservation they refused to accept deposit in cash or a debit card. Instead, they increased the agreed price and only thereafter the payment from debit was accepted. Unfair treatment - not customer friendly at all.

Pros: Goodand comprehensive contact, fast arrangements, kind staff

Cons: a bit to expensive

Pros: They only thing positive about the service was the dropping off the car we had a different representative and he was friendly.

Cons: Customer service picking up the car was awful and almost passive aggressive, trying to give you more charges. I felt almost scared of their selling techniques it was late at night when we arrived Unfriendly and uncaring- would never use again.

Cons: Insisting on the credit card with the expuration longer than 3 month

Pros: Very helpful representative, everything prepared and easily managed. It was possible to pick up the car even outside office hours. All conditions were explained properly.

Cons: It was impossible to call office in Cagliari airport. No one ever answered the phone despite many attempts

Cons: We faced an issue with security deposit, as the Viaggare didn't accept debit card. In conditions is not mentioned that debit card are not accepted !!! Instead they required to buy another full insurance to lower down the security deposit to 250 euro, but we already had one full insurance purchased by discover cars. Those are unfair practices. The lady at Viaggiare pick up desk was very arrogant and was not helpful. We end up very disappointed with Viaggare service and we will not recommend them

Pros: Drop off at airport

Cons: Condition of car

Pros: -

Cons: Viaggiare company was the worst - we never ever had experience like this before and we are renting cars regularly. I wrote a long review on google.

Pros: Very friendly staff (Andrea and Claudio) who explained everything clearly and in good time. Car was clean and great to drive and the price was great!

Cons: Nothing was bad

Cons: Convoluted and time consuming check in. took well over an hour and there wasnt a lot of people in front of me. It took like 25min for each person.

Pros: Pretty new car

Cons: They tried to push extra costs by all means invoking random policies. I paid almost double the price of the booking. Took me about 1h30mins to pickup the car.

Pros: Close to the airport

Cons: Higgins sensitivity on the bottom of front bumper.

Pros: Completely new car and speed of service

Cons: Everythink was OK.

Pros: katastrofa servis

Cons: no more

Pros: Good price, pick up service and transparency of the rental conditions

Cons: Cleanliness and wait for the drop off

Pros: Easy, fast and clear.

Cons: No remarks.

Pros: Professional & friendly

Cons: Long wait to pick up the car

Pros: Funcionários simpáticos, ajuda dada sempre que precisamos. Tivemos um problema no primeiro carro e foi logo dada a opção de uma nova viatura no mesmo dia.

Pros: nothing

Cons: It’s a scam, I ended up not taking the car

Pros: Good English, good and fast service, clear procedures

Cons: Nothing to complain about