Sicily By Car at Alghero Fertilia Airport

Pros: Rental company representative was rude, unhelpful and dis not try to listen to our claim

Pros: Above my expectations!

Cons: No problems.

Pros: Very quick and straight forward. Didn't feel like we were getting tricked.

Pros: Everythning was fine.

Pros: Good service overall, car was clean and the agent did his job, nothing above the lines

Cons: I was charged €50 for a 17-minute delay in picking up the car, which feels quite unfair considering the flight delay, the usual passport control, and luggage collection. The latest available pickup time on the website was 11 p.m. otherwise, I would have selected 11:30 p.m. to avoid the charge, but that option wasn’t available. Very disappointing service

Cons: The car was not washed outside.

Cons: nobody there for the drop off. One agent inside was trying to do everything.

Pros: Very quick pick up and even faster drop off

Cons: Was difficult to find drop off entrance

Pros: I liked the car

Cons: I didn’t like that i was taxed 50€ for a flight delay, although i arrived at the office just couple minutes before 23:00. i even took a photo of the line number for proof being exactly at 23:00, after waiting in line for a couple minutes. Even if i would have arrived at 22:30 the process of picking up the car would have been very slow, and would have been taxed for outside business hours, which is not fair!

Pros: szybka i sprawna obsługa

Cons: brak personelu podczas zwrotu samochodu

Pros: I liked everything.

Cons: The only downsides were the long wait at pickup (around 45 minutes due to the line) and the child seat, which was a bit tricky to adjust for proper safety.

Pros: The agent

Cons: The car, we reserved a citroen c3 and we recive a lancia

Pros: On a l habitude de réserver chez eux. La personne au comptoir etait très gentil avec nous.

Cons: On a pas apprécié l attente pour récupérer notre voiture 2h de file. Problème de réseau puis les clients qui ont des soucis de carte. Le personnel en lui même n y peut rien mais j ai paye 24 euros en plus pr modifier l heure de prise et ca na servi a rien vu que j ai attendu 2h de plus moi même dommage

Pros: I would consider it a standard service

Cons: They didn't go over the vehicle conditions with me at the car (physically) and simply told me the car had been checked by them and that it had absolutely no damage. Unfortunately, when returning the car they claimed the door lock had been damaged by someone who tried breaking into it. Considering the car was kept in a driveway for most of the vacation I find this suspicious.

Pros: No overselling and straightforward transaction.

Pros: I usually like everything with SBC and will continue use there services!!! Very рolite at the desk, Рerfect and brent new cars!!

Cons: The rent this time was qiute exensive - 600 and more euro with insurence, but did not had the car that exрected. We booked Citoren C3, because it is a littel bit higher. IN Sardegna - а lot of рoint of interests are on dirt roads..Instead we get Seat Ibiza, yes it has everything and very new, but not high enough... I was all the time worried when sideway stoр, not to dammage the floor.... Nothing haррaned but it is not good for SBC also... Aaand this Seat sреnding too much рetrol...

Pros: they tried to fix the problem made by the brokers

Cons: they let the brokers do the bookings and then they told me the brokers are not 100% safe

Pros: Fast, and easy pick up except for standing in line.

Cons: An additional 192 euro was charged for debit fee (paying with deplbit card) that was not mentioned in the contract. There was no mention of additional insurance that was mentioned in the contract that the rental company may require but not necessary

Pros: By far the most flawless and efficient car rental experience. We picked up the car at the airport of Alghero within less than 30mins, the lady working there never tried to upsell or force us to buy insurance or anything else. We got the exact car we chose, great condition, very few scratches, the drop-off took as long as it takes to hand the keys to the representative. Then they went on to inspect the car and in 15mins time I got an email saying that everything is perfect.

Cons: Nothing. It was perfect, no hiccups.

Pros: New car, everything worked nicely. And the cleanliness and of the car and the nice factory smell.

Cons: I think I was charged additional insurance, on top of discover cars fee.

Pros: ALL ok

Cons: Nothing BAD

Cons: The company asked more money for using debit car, which was not specified before, is missleading and they leave you no other option

Pros: Quick response to my question about taking the car on the ferry / abroad

Cons: No agent on return of car to check condition and take keys although during office hours

Cons: We must pay insulance two times.

Pros: Efficiency of the service, professionalism, clean car and in good condition.

Pros: Best conditions, prices and flexibility Lowest deposit rate, free permissions for visiting other EU countries with ferry. Wonderful and helpful staff!

Pros: I would not recommend to use Sicily by car as they would not allow the use of my bank card even though according to my bank it should be possible to reserve a deposit. They would only allow cards where it clarly was stated KREDIT. My standard bank card has worked well with other car rental companied before without any problems.

Cons: The car was in very good condition almost as new.

Pros: Alex was very helpful and polite

Pros: Bad. The obliged me to pay an extra insurance once I already had one and I had to carry and install the child sit in the car. Very bad service

Cons: Very bad service and after all, paying twice for an insurance, the price was too high for a very small and low potence car.

Pros: 3rd time renting with them, very professional team and easy operations

Cons: None

Pros: i had an issue with my card, the operator explained very well what to do.. excellent customer service

Cons: This time I got a car not one of the best, especially for a long rent like mine(14 days).. overall good conditions

Pros: Best service, speed of the picking procedure, car greater than expected.

Cons: Nothing.

Cons: The car didn't have windshield washing fluid inside.

Pros: Absolutely nothing.

Cons: They have charged me 300 € more and the only reason for that was that I don't own a credit card just a debet card. I felt like a criminal, that I don't have a credit card. What is it for world we live in? Would never use Discover cars or Sicily by cars again. You are stealing money from your customers.

Pros: Efficient check in desk inside the airport, and drop off was quickly completed.

Cons: Car was only of average quality relative to expectations. The Space Star Funky was a very basic model (considering the rental fee). Rental agreement not well explained (partially due to language difficulties)

Pros: Efficient, zero pressure to get more cover and our plane was v late, but they waited. I'd highly recommend them

Cons: Trying to locate the car despite a map being provided was still difficult .

Pros: Afterward, they were kind but not helpful at all.

Cons: I came to the desk like 90 min. earlier, unfortunately, the lady told me to come later, but than it was late to make another booking.

Pros: Sicily be car may be good, they do not accept debit card, so I have not got car.

Cons: No debit card

Pros: All okay and a nice free upgrade

Cons: Location of the car in the car park wasn't clear enough, so 5 minutes wasted. Not a big deal but could have been marked clearer.

Cons: Car rental agents were not really helpful and cold. We had an issue with the booking names and there was no understanding or help from them. We ended up spending 50 euro's more for a second driver to solve the issue

Pros: Quick check in and friendly staff, great car given

Pros: Fast pick up, not much info when giving it back.

Cons: Credit card extended blockade and not very fast email response

Pros: Nothing

Cons: Everything

Pros: i didnt like...

Cons: NO TAKEING DEBET CARD OR MONEY! No vise alternaty!

Pros: Able to register documents in advance to hasten collection process

Pros: Fare price. Excellent car.

Cons: Office agents should improve English language.

Pros: -

Cons: Could not pay for the reserved car becouse the reservation was on my wife credit card and i could not use mine to rent it.

Pros: the car was nice, service was efficient

Cons: wanted to sell an additional insurance when I was already fully covered

Pros: Professional and friendly staff who also spoke English. Smooth on arrival and drop off.

Pros: I like only the car ….

Cons: Agents on desk …

Pros: they did not give me a car

Cons: it is not the first time I am denied service. no one says it is the colour of your skin but the common denominator is that.

Pros: Pick up was ok, car nice and clean.

Cons: Our car broke down whilst we were in a very remote place with no public transport.It was towed away but we were not provided with another car.Sicily by Car told us to get a taxi to the closest town (2 hours away) at OUR EXPENSE to get a replacement - they didn’t know why the car had broken down so we had to pay for the taxi and they would refund us if turned out not to be our fault. We didn’t have funds for a taxi so found ourselves stranded for 2 days with two young children.

Pros: All good no delays or silly disputes

Cons: All ok

Pros: We were given a different car than that selected (which happens most of the time) but was more than a fair substitute; same characteristics and almost brand new. Very satisfied.

Cons: After three days from the end of the trip, my deposit on the car has not been released from my credit card. Signs leading to the Sicily By Car drop off point very weak. Spent half an hour asking around until we found the place.

Pros: Car was completely acceptable.

Cons: A long line at counter for the pickup, we had to wait almost 40 min. as there was only one person mannin gthe counter.

Pros: clean

Cons: problem for money stealing

Pros: The airport staff was very helpful

Cons: The drop off staff were rude