Dubrovnik Airport (DBV), Dubrovnik, Croatia
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Surprice at Dubrovnik Airport

Dobrota 24, Močići, 20213 Čilipi Dubrovnik
00385 992 082 442 / 00385 3 491 566
Pick-up instructions
Meet and Greet service. A Surprice representative with a signboard will meet you at the arrival hall. We offer a free shuttle bus service. The office is located 500 metre/2 minutes from the airport. Please call 00385 992 082 442 / 00385 3 491 566 if you need assistance.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Period outside of business hours
Mon:20:01-07:59
Tue:20:01-07:59
Wed:20:01-07:59
Thu:20:01-07:59
Fri:20:01-07:59
Sat:20:01-07:59
Sun:20:01-07:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Ireland
Peugeot 308
June 22, 2024

Cons: Not answering emails, for tiny scratch we have been charged 300€. No explanation, bed attitude.

Netherlands
Volkswagen Up
June 18, 2024

Pros: Friendly staff. Quick and easy pickup and drop off.

Cons: The car could have been better but it was good enough.

United States of America (USA)
Mercedes-Benz Vito
September 21, 2022

Pros: Wrong car Charged cc extra money that’s look like I will need fight with credit card

United States of America (USA)
Seat Ibiza
September 4, 2022

Cons: The car transmission didn't work properly. Several times after putting car in "Park" position we had to restart the car, otherwise it didn't move. Also, one of the sensors didn't work from the very beginning ("Pedestrian recognizer").

United States of America (USA)
VW Up
June 11, 2022

Pros: Nothing

Cons: I described it above

United Kingdom
VW Polo
August 13, 2019

Pros: We arrived in the middle of the night with very tired children and the Surprice representative was not at all welcoming. She made us feel scared that we would not be covered. She made us pay 50 euros to pass through Bosnia.

Cons: Everything. No welcome. No smile.

United Kingdom
VW Polo
June 10, 2019

Pros: Quick, friendly and efficient

Most Popular Car Rental Deals

Dubrovnik Airport
Compact Van
Renault Captur or similar
Renault Captur
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Surprice
$61.20 per day
Dubrovnik Airport
Compact Van
Renault Captur or similar
Renault Captur
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Surprice
$62.35 per day
Dubrovnik Airport
Intermediate
Opel Astra STW or similar
Opel Astra STW
  • 5
  • 3
  • 5
  • A/C
  • Man.
Surprice
$65.83 per day
Dubrovnik Airport
Full-size SUV
Dacia Duster or similar
Dacia Duster
  • 5
  • 3
  • 4
  • A/C
  • Man.
Surprice
$65.83 per day
Dubrovnik Airport
Full-size SUV
Dacia Duster or similar
Dacia Duster
  • 5
  • 3
  • 4
  • A/C
  • Man.
Surprice
$67.07 per day
Dubrovnik Airport
Intermediate Elite
Skoda Octavia or similar
Skoda Octavia
  • 5
  • 2
  • 5
  • A/C
  • Man.
Surprice
$75.07 per day
Dubrovnik Airport
Intermediate Crossover
Renault Kadjar or similar
Renault Kadjar
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Surprice
$103.94 per day
Dubrovnik Airport
Intermediate Elite
Skoda Octavia or similar
Skoda Octavia
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Surprice
$103.94 per day
Dubrovnik Airport
Intermediate
Opel Astra STW or similar
Opel Astra STW
  • 5
  • 3
  • 5
  • A/C
  • Man.
Surprice
$125.90 per day
Dubrovnik Airport
Luxury
Mercedes Benz C Class or similar
Mercedes Benz C Class
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Surprice
$127.03 per day
Dubrovnik Airport
Standard Van
Opel Zafira or similar
Opel Zafira
  • 7
  • 1
  • 5
  • A/C
  • Man.
Surprice
$127.03 per day
Dubrovnik Airport
Luxury
Mercedes Benz C Class or similar
Mercedes Benz C Class
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Surprice
$129.42 per day
Dubrovnik Airport
Intermediate Elite
Skoda Octavia or similar
Skoda Octavia
  • 5
  • 2
  • 5
  • A/C
  • Man.
Surprice
$135.31 per day
Dubrovnik Airport
Full-size Van
Opel Vivaro or similar
Opel Vivaro
  • 9
  • 3
  • 5
  • A/C
  • Man.
Surprice
$136.27 per day
Dubrovnik Airport
Standard Van
Opel Zafira or similar
Opel Zafira
  • 7
  • 2
  • 5
  • A/C
  • Auto.
Surprice
$144.35 per day
Dubrovnik Airport
Intermediate Crossover
Renault Kadjar or similar
Renault Kadjar
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Surprice
$164.72 per day
Dubrovnik Airport
Intermediate Elite
Skoda Octavia or similar
Skoda Octavia
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Surprice
$188.25 per day
Dubrovnik Airport
Standard Van
Opel Zafira or similar
Opel Zafira
  • 7
  • 1
  • 5
  • A/C
  • Man.
Surprice
$200.01 per day
Dubrovnik Airport
Standard Van
Opel Zafira or similar
Opel Zafira
  • 7
  • 2
  • 5
  • A/C
  • Auto.
Surprice
$217.66 per day
Dubrovnik Airport
Full-size Van
Opel Vivaro or similar
Opel Vivaro
  • 9
  • 3
  • 5
  • A/C
  • Man.
Surprice
$221.20 per day
Dubrovnik Airport
Full-size Van
Opel Vivaro or similar
Opel Vivaro
  • 9
  • 2
  • 5
  • A/C
  • Auto.
Surprice
$225.18 per day
Dubrovnik Airport
Full-size Van
Opel Vivaro or similar
Opel Vivaro
  • 9
  • 2
  • 5
  • A/C
  • Auto.
Surprice
$229.43 per day
Dubrovnik Airport
Special
Mercedes Benz GLC or similar
Mercedes Benz GLC
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Surprice
$230.96 per day
Dubrovnik Airport
Special
Mercedes Benz GLC or similar
Mercedes Benz GLC
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Surprice
$235.32 per day
The above prices are only approximate and were last updated at 06:58 on 2024-07-13. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1000.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Rate excludes
The following surcharges may apply: Accident Administration fee, Toll pass / E-toll device.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 24.

Maximum rental age is 75 years.
A senior driver fee applies to drivers over the age of 65.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.

In the event of damages to the car, without providing a police report, CDW and any other additional protection become voided.
The driver is fully responsible for the cost of the repairs for any damage to the mirrors, tires, undercarriage and all mechanical parts of the vehicle. This is not limited to the excess amount.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: Diners, MasterCard credit card, VISA credit card. Any other cards or cash payments are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Crossing the country border or using a ferry (traveling to an island) is allowed.
Details are available from the car rental company's reservation office.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains, Wi-Fi.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

All extras are available at the rental counter. Prices vary, depending on the rental period.

Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
If the customer is late for a return for more than 120 minutes, extra day charges will apply, in addition to any other rental charges.

Pick-up & Drop-off
Mon:  08:00 - 20:00
Tue:  08:00 - 20:00
Wed:  08:00 - 20:00
Thu:  08:00 - 20:00
Fri:  08:00 - 20:00
Sat:  08:00 - 20:00
Sun:  08:00 - 20:00

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Working hours
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Working hours
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Tue:07:00-23:00
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Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
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Goldcar
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Dobrota 23, 20213, Čilipi, Croatia
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Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Avis
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Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
AddCar
Satisfactory 6.8 / 75 reviews
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Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
PRESTIGIO Rent a Car
PRESTIGIO Rent a Car
Satisfactory 6.5 / 34 reviews
+385994901508
Dubrovnik Airport, Dobrota 24, Mocici, 20213, Čilipi, Dubrovnik
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Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
GreenMotion
Satisfactory 6.1 / 120 reviews
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Dobrota24, 20213, Čilipi
$48 - $144
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
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