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Alamo at Dubrovnik Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Easy to get the car and signatures etc. fast
Cons: Daily all risk insurance kind of expensive.
Pros: Everything as expected, recent car. Pickup and drop off extremelly easy.
Cons: When arrived on the desk i was informed that the deposit was 800eur instead of the 300-500 said on the reservation. The worker only pre authorized 300€ on the credit card but said that in case of a problem the real deposit would be 800eur.
Pros: Easy to pick up and drop off the car
Cons: Car hadn’t been washed, marks on the interior cloth and trim.
Pros: Fast money return after drop off, great service
Pros: Staff at counter good.
Cons: Staff have poor facilities in Dubrovnik. This filters down to customer as a bad experience. Waiting 1hr to pick up a pre booked car in Dubrovnik is too long. Also having to wait outside in heat and rain is bad.
Cons: No GPS, for the price that i paid, gps should be included
Pros: Not very complicated process and reasonably fast.
Cons: 1. Contract closure still not done! Have written to them. At time of redelivery, no receipt given to me 2. No options available at rime of car pick up 3. Additional insurance push 4. No document emailed or handed over re car scratches etc at time of handover.
Pros: friendly people, informative, and very supportive
Cons: should have informed us about the drop off location which was airport being closed during these days
Pros: They were decent in that they gave us an automatic although we had booked a manual car.
Cons: They didn’t provide us a spare tire and we had to be rescued from 80kms away because our tire had a slow puncture which caused it to deflate down and we couldn’t fix it in Easter Sunday. As my daughter had to take a flight that evening, I stayed with the car while my wife and daughter had to take two taxis to Dubrovnik airport, one to the Montenegro Croatia Border and the other one from there. It cost them €145.
Pros: Good and fast service on arrival.
Cons: Only thing we thought was a bit negative is the late refund of the bale (15 to 20 days??)
Cons: Currency exchange
Pros: Very efficient staff very friendly
Pros: Smooth pick up and drop off process.
Cons: Car could have been nicer for the cost
Cons: No one answered the phone when I called
Pros: Quick service