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AddCar at Dubrovnik Airport
Cilipi bb, 20213, Cilipi
0038 5 994 901 508 / 0038 520 747 826
Pick-up instructions
After arrival, please proceed to the addCar office located at the intersection of the airport and the INA petrol station, at a distance of 70m. In case of assistance, please call: 0038 520 747 826
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
Key box
No
Customer Ratings and Latest Reviews
Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
BV
Czech Republic
Suzuki Baleno
July 7, 2023
Pros: Sehr nah am Flughafen (5 Minuten zu Fuß)
DR
United States of America (USA)
Suzuki Baleno
October 4, 2022
Pros: Everything
Cons: Everything
SV
United States of America (USA)
Suzuki Swift
September 11, 2021
Pros: They were nice enough to give me and upgrade for the same money.
Cons: Got charged double the price and had to call to get the money back
DS
United Kingdom
Kia Stonic
July 11, 2021
Pros: The employee was professional.
Cons: The employee was very productive but he was the only person there managing a large queue. I showed up at the booked time and still had to wait for over an hour. They charged me for extra insurance (100 euros) for not having credit card (only debit) which was not clearly stated during booking. Then for a small scratch charged again 80 euros on admin fees. Terrible experience.
BL
Spain
Suzuki S-Cross
July 5, 2021
Pros: Brand new car
Cons: Your staff and policies are made to scam customers out of the incredible amounts of funds deposit as a guarantee. I still have not received any answer from your company and your customer service is terrible. I am so sad I rented with you guys. No information was given on who to call in case or assistance needed, nothing. I had to start my trip hoping nothing would happen. I will never ever rent back with you guys, nor I will never recommend you to anyone.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1200.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 70 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 70 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
If the customer wishes to use Debit cards, he/she will be required to purchase Super Collision Damage Waiver (SCDW).
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
If the customer wishes to use Debit cards, he/she will be required to purchase Super Collision Damage Waiver (SCDW).
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Additional charges will be applied in case the car is crossing state or region borders.
Cross border rentals are allowed only upon previous request.
Crossing country borders is allowed to the following countries: Albania, Bosnia and Herzegovina, Bulgaria, Kosovo, North Macedonia, Montenegro, Serbia, European Union.
In order to travel to the following country(ies):Albania, Kosovo, Montenegro, customer must purchase the following insurance policy(ies): Super Collision Damage Waiver (SCDW).
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Cross border rentals are allowed only upon previous request.
Crossing country borders is allowed to the following countries: Albania, Bosnia and Herzegovina, Bulgaria, Kosovo, North Macedonia, Montenegro, Serbia, European Union.
In order to travel to the following country(ies):Albania, Kosovo, Montenegro, customer must purchase the following insurance policy(ies): Super Collision Damage Waiver (SCDW).
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/collection service is not provided.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/collection service is not provided.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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