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SIXT at Cairns Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: Where do I get the final bill?
Pros: transparency, accuracy, and overall services.
Cons: to be honest, I have nothing to answer this question. they are excellent.
Pros: Efficient and fast
Pros: Friendly and quick.
Pros: Quick and friendly.
Cons: Expected compact SUV, Corolla provided. Small boot!
Pros: Great quality service car was excellent drove really well excellent pick up really quick
Pros: It was good car and agent.
Pros: Fairly quick pick up and the staff were great.
Cons: We had to wait an additional 15 minutes because they were still cleaning the vehicle.
Pros: Really quick, very friendly
Pros: Friendly agent
Cons: All is good
Pros: so help full
Pros: Friendly and efficient staff. Not too much time spent up selling me extra insurance
Pros: Fast and quick to response
Cons: At Cairns airport, their office outside was closed at late evening, and I was confused until I find their reception desk open inside the airport
Pros: Very efficient and capable
Pros: they friendly and patient with me
Cons: no negative
Pros: Good vehicle.
Cons: No maned office at the international terminal and no Prior advice that was the case.
Pros: The car and service were great
Cons: They overcharged me, a week later, without explaining why. No additional costs were listed, but the rental was more expensive than what was stated in the discovery rental voucher.
Pros: Very efficient service
Pros: Easy to find, collect and drop off
Pros: Great car, great price
Pros: I love Sixt as a company, professional, great range of luxury cars and friendly service.
Cons: The car could have been a little cleaner when we picked it up. Still had dirt on the wheels
Pros: Agents were ok but when I asked to upgrade the car there was very little effort put into trying to find a bigger car.
Cons: I booked an SUV and got one of the smallest SUVs I've ever been in. Luggage didn't all fit in the boot and the car had very little power until I had my foot to the floor.
Pros: The service was great! We decided to add two cat seats two days before leaving for our trip and the communication was great and the car seats were organised for us. Installed when we arrived.
Pros: We missed our connection flight and therefore were arriving at our destination after there desk was closed. They delivered our vehicle to our accommodation. They were very helpful and made our situation a lot less stressful.
Pros: The car was ready and clean
Cons: The computer problem on the day
Pros: Friendly and efficient staff and car parked near to arrivals.
Cons: Was not the staff but the car had service message coming up and oil change upon pick up.
Pros: Friendly and efficient stafff
Pros: Thankfully after a trying day flying.The car pick up was a smooth experience.
Pros: Wonderful service
Pros: Super quick pick up and drop off. Car was spotless and staff were very friendly. Will be using sixt for all future car rentals
Pros: Friendly staff
Cons: Were not flexible with pick up time- we arrived an hr early and it was clear cars were not made ready
Pros: Great experience, no fuss!
Pros: Very quick and efficient service
Pros: Extremely efficient service and friendly service.
Pros: Easy pick up at airport
Pros: Friendly, helpful
Pros: Everything was great but the fuel experience
Cons: Having to fully fuel the vehicle on return but at pick up only had three quarters of a tank max.
Pros: Friendly and professional
Cons: Nothing, very happy
Pros: Man in the carpark office was very helpful
Cons: Child lock on rear door was engaged and difficult to find how to remedy without assistance.
Pros: Everything is outstanding at the SIXT
Cons: Only thing is that it's a bit expensive Around 200$ a day
Pros: Friendly staff
Pros: Friendly staff helpful
Pros: They were efficient, informative and friendly.
Cons: Service was great. No complaints.
Pros: Desk at Cairns does not open until 7.30am and our plane arrived at 6.30am. But once desk opened very happy with the service
Cons: They supposedly “upgraded” us to a Kia Carnival - but to us that was NOT an upgrade and not the sort of car we wanted - we booked a specific car for a reason - not a mini van. They didn’t even ask - just told us - so we had to sort that out .
Pros: Great car, a dream
Cons: Easy access
Pros: Time spent on the entire process from pickup to drop off was seamless and efficient
Cons: Nothing to dislike
Pros: Great service...friendly employees 👏
Cons: Nothing..everything was great
Pros: Quick and easy with a new car
Pros: Easy, able to find the car great service
Pros: Professional and friendly
Cons: all good
Pros: Handy & efficient staff
Cons: Hated that i didnt have a physical credit card on me when i went to pick up the car and had to uber back to my hotel to grab one and bring it back
Pros: Easy to deal with
Pros: staff was accommodating when we cut our booking down by 2 days
Cons: car smelled of cigarette smoke staff was
Pros: Very friendly, quick and easy
Pros: Very fast and efficient
Pros: The staff at Sixt were so very helpful. I can't praise them enough. I cancelled a car hire booking with another company as I could not get to speak to the provider direct and their call centre wasn't able to help.
Pros: Beautifully presented car.
Pros: Great service nice staff
Pros: Easy to book, cheaper insurance through 3rd party
Cons: Overall price of hire
Pros: Easy pleasant efficient
Pros: Very quick and easy
Pros: Professional, efficient and welcoming
Cons: Not a thing, could not recommend this company more highly
Pros: Friendly and efficient
Cons: Refund not processed, I was told I will get a full refund of my $400 security bond deposit. I haven't received this yet.
Pros: Easy booking, quick and seamless pickup and return. Car was nice and clean. good value for money
Pros: Fast and convenient
Cons: Everything was great
Pros: Simple easy process
Pros: super easy and quick service
Pros: Quick to find rental desk and obtain keys
Cons: value for money
Cons: Front desk staff was bland, could be more excited to see customers
Pros: Easy process
Cons: There should have been 2 people on the desk as such a busy time. Quite a long wait to get to pick up desk.
Pros: They were very efficient and friendly and added extra 'advice' re the car
Cons: It was 100% good. Prices were high, but they were high from all the rental firms atm - thanks to COVID no doubt
Pros: They followed strict Covid rules. Drop off was quick and meant we didn’t have to wait around.
Cons: Office needed more staff. It took a long time to process.
Pros: Great service
Cons: Paying insurance twice, spending more on insurance than the total cost of the car, rude agents
Pros: The car hire agent who rented us our car was efficient and informative. He even gave us local touring advice.
Cons: The courtesy shuttle from the airport took 30-40 minutes to arrive, and I had to call 3 times for them to arrive.
Pros: The quality of the car and agents was excellent.
Cons: Desk was hard to find and transfer to and from the rental location was confusing.