Cairns Airport (CNS), Cairns, Australia
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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EastCoast Car Rentals at Cairns Airport

411 Sheridan Street, Cairns, 4870
0061 1 800 474 258 / 0061 755 558 908
Pick-up instructions
East Coast Car Rentals provides a free transfer Shuttle service from the Airport to their Rental office situated close by. You will receive an SMS text 24 hours prior to your pickup time with an active link to the Shuttle requesting system. To order your Shuttle, click the link in your SMS after you have collected your bags or cleared customs if you are arriving Internationally. Shuttle bus drivers will respond to your request, and you can use the system to also get walking directions on how to get to the shuttle collection point. If you have issues with accessing the online shuttle ordering system via the SMS link, please call our Reservations team on: Toll Free: 1800 028 881 or International +61 7 5555 8900 and then press Option 2 to request the shuttle pick up
Drop-off instructions
Customers will be advise where to put the key for after hours return on collection.
Business hours
Mon:07:00-20:00
Tue:07:00-20:00
Wed:07:00-20:00
Thu:07:00-20:00
Fri:07:00-20:00
Sat:08:00-19:00
Sun:08:00-19:00
Key box
Yes

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United States of America (USA)
Kia Carnival
April 8, 2024

Pros: Never got to rent the car because of weather conditions.

Cons: There was flooding in Sydney and many delays at the airport. We had a slight delay until we boarded our plane. The plane was waiting on the runway with no cell service for a very long time. So it looked like we would just make it to Auckland in time to get our rental. Baggage was very slow. When we called they had just closed. We were stranded. No one attempted to call to see if we were running a few minutes late. So we had to go with another company open 24/7. Also lost $20 deposit!☹️

New Zealand
Suzuki Baleno
March 2, 2024

Pros: All very simple and well explained

Australia
Mitsubishi Outlander
February 22, 2024

Pros: The service was excellent, could not fault the pick or drop off. The shuttle transfer was great.

Australia
Kia Picanto
January 6, 2024

Pros: They are very kind and helpful.

Australia
Kia Picanto
January 6, 2024

Pros: Friendly

Cons: First car had a defect so we had to come back and exchange.

Czech Republic
Mitsubishi Outlander
December 26, 2023

Pros: East coast did what they could.. they try to help, but they never had the type of the car discovercars wrongly advertised!!!

United Kingdom
Mitsubishi Lancer
November 30, 2023

Pros: Friendly & efficient

Cons: Off-site location

Singapore
Mitsubishi Eclipse
November 29, 2023

Pros: All good.

Cons: None.

Australia
MG HS
November 27, 2023

Pros: Friendly staff and clear instruction given by them.

Norway
MG ZS
November 25, 2023

Pros: Quick and easy

Cons: Pushing of insurances and dropping us off at the wrong terminal😔

Australia
Kia Picanto
November 14, 2023

Pros: Attention to detail

Cons: Indicators on the wrong side

Australia
Mitsubishi Eclipse
November 13, 2023

Pros: Great location and airport transfer service.

Cons: Waited too long for vehicle to be ready even though I was delayed in picking up on scheduled time.

Australia
Mitsubishi Outlander
November 13, 2023

Pros: Excellent transfer service, the car was what we had expected and not substituted for 'similar'. Quick and easy pick up and return

Cons: N/A

Australia
MG ZS
November 4, 2023

Pros: Very efficient

Australia
MG ZS
October 29, 2023

Pros: The agents were helpful and explained the different options well.

Cons: Insurance options are expensive and the GPS maps were outdated.

Australia
Mitsubishi Lancer
September 18, 2023

Pros: Excellent personal service

Cons: Nothing

Australia
MG ZS
September 13, 2023

Pros: On a scale of 5, you can only give 3 points

Cons: 1. The car I booked from you is MG intermediate SUV, but the car rental company gave me an unknown car made in South Korea, they said "similar", but I think it is not the same level as MG, and even has no cruise control function 2. The insurance I bought is full insurance, but when I picked up the car, the car rental company charged me more than 30 Australian dollars, with a total payment of 552 Australian dollars. They said "excess", which I didn't understand. Anyway, I won't be renting from

Australia
MG ZS
September 1, 2023

Pros: Very good

Cons: Everything they were great

Australia
Mitsubishi Eclipse
August 29, 2023

Pros: Nothing

Cons: Chose to pay extra for the car I thought I was getting only tube presented with something else. That definately wasn't like for like.

Australia
Suzuki Swift
August 15, 2023

Pros: The car was clean

Cons: Shuttle bus to get to rental yard Extremely slow staff unorganised pay more on arrival to take car. Would not hire again from them.

Australia
Suzuki Swift
August 11, 2023

Pros: No time wasted organising & picking up car. Problem with first car dealt with efficiently and replacement car provided promptly

New Zealand
Suzuki Swift
July 23, 2023

Pros: They were friendly and efficient.

Australia
Mitsubishi Outlander
July 18, 2023

Pros: Helpful staff

Cons: The car I was given was not of good quality the car had sevice problems and had to be changed over

Australia
Kia Picanto
July 7, 2023

Pros: They where helping

Cons: They didn’t like that we rented from t

Australia
Hyundai Kona
July 3, 2023

Pros: Good customer service.

Cons: nil

Australia
Mitsubishi Outlander
June 16, 2023

Pros: professional and very friendly

Australia
Hyundai Kona
June 9, 2023

Cons: Please make sure petrol cap can be opened easily. Made my night very stressful as was unable to open.6 people attempted including one of your staff. A very smug mechanic at your depo opened it and made me feel extremely stupid. Had a very upsetting day as result.

Australia
Hyundai Kona
June 3, 2023

Pros: Friendly and efficient

Cons: Would have been good if shuttle service included nearby areas other than airport

Australia
Kia Carnival
May 31, 2023

Pros: Would highly recommend EastCoast Car Rentals. Easy to find location from Cairns Airport and great rates and great customer service

Australia
Mitsubishi Outlander
May 12, 2023

Pros: Happy, courteous & helpful staff.

Cons: Nothing

Australia
Hyundai Kona
May 2, 2023

Pros: Payed a deposit though you guys of 87$ had 230 to pay at the rental company. They new nothing about it ended up costing me another $500. Will never use or recommend yous

Australia
Hyundai Kona
April 17, 2023

Pros: The departure rep (Stuart I think) was excellent

Cons: The courtesy bus finished its run before we were returning the car on Saturday.

Australia
Kia Picanto
April 16, 2023

Pros: Overall good experience

Australia
Mitsubishi Outlander
April 11, 2023

Pros: Super friendly, competent, quick, accommodating

Cons: ./.

Australia
Suzuki Swift
April 6, 2023

Pros: nothing.

Cons: see above

Australia
Toyota Corolla Sedan
March 30, 2023

Pros: Great customer service

Australia
Hyundai Kona
March 20, 2023

Pros: The guys where ready with the car, signed the paperwork and off we went

Australia
Hyundai i30
March 16, 2023

Pros: The staff were so lovely and helpful! They let us leave our bags with them for the day which was a huge help and they were very efficient and engaging. Will definitely use this company again

Cons: It took quite a while for the initial shuttle service to pick us up from the airport and the driver stood and watched while we struggled with our bags but still an overall excellent experience.

Australia
Toyota Corolla Sedan
March 15, 2023

Pros: The lady that served us was friendly at first then became quite rude and abrupt when she was explaining the insurance and excess.

Cons: The attitude and abruptness from the person at the service desk.

United Kingdom
Toyota Camry
February 24, 2023

Pros: Polite and friendly staff and the vehicle was exactly what we ordered

Australia
Mitsubishi Outlander
February 22, 2023

Pros: Coming back up in October 2023 and will definitely use East coast again.

Cons: Nil

New Zealand
Hyundai Kona
February 22, 2023

Pros: Rental was well priced. Shuttle from airport to rental car collection point. Good car and service, happy with rental

Cons: If we had known beforehand that the after hours rental return was off airport, we would not have rented car. Needed to drop off at 4.30am and was not told when we collected the car, that it had to be at depot, then make your own way to airport, 3.5km away. (We had to contact the company to find out what the drop off details were). Wasn’t a stress we needed when trying to get a flight overseas, so returned car early and made other arrangements.

United Kingdom
Suzuki Swift
January 30, 2023

Cons: I got ripped off over deposit for car, which they promised to refund the same day I returned it, still waiting

Australia
Mitsubishi Lancer
January 23, 2023

Pros: Quick service and pick up from the airport

Cons: They charged extra for the rental saying booked car type was not available and have to upgrade the car

Australia
Hyundai Kona
January 17, 2023

Pros: Very friendly and helpful

Australia
Kia Carnival
December 3, 2022

Pros: Friendly staff

New Zealand
Hyundai Kona
November 29, 2022

Pros: Great service at pick up, very friendly lady at the front desk

Cons: We booked and paid for a Mitsubishi Outlander but were given a Hyundai Venue which was much smaller so we really should’ve been offered a discount

Japan
Toyota Corolla Sedan
November 24, 2022

Pros: Defitnitely worth the money. I will surely use East Coast Car Rentals again.

Cons: The staff was unclear with what (insurance) plan I had. At that time I didn't have my wifi with me, so I couldn't check what I had signed up with. If this info was forwarded to the store, it would have made the check-in process much smoother.

Australia
Mitsubishi Eclipse
November 20, 2022

Pros: Friendly, very helpful.

Australia
Mitsubishi Outlander
November 5, 2022

Pros: Great company and friendly

Cons: Nothing

Australia
Mitsubishi Lancer
November 4, 2022

Pros: Very happy eit service

United States of America (USA)
Suzuki Swift
November 1, 2022

Pros: They were very attentive and friendly.

Australia
Suzuki Swift
October 30, 2022

Pros: Super super easy at pick up and drop off

New Zealand
Mitsubishi Lancer
October 27, 2022

Pros: They came when I rang for pickup sent an email with drivers name explained everything and everyone was friendly and welcoming Excellant service

Cons: Nothing comes to mind about anything

Australia
Toyota Corolla Sedan
September 27, 2022

Pros: Knowledgeable and friendly staff, gave great advice of area, nothing was a bother

Australia
Toyota Corolla Sedan
September 24, 2022

Pros: Rude customer service

Cons: Will put customers in trap They charge extra for insurance

Australia
Toyota Corolla Sedan
September 4, 2022

Pros: Excellent service especially after I stuffed up my dates for rental period

Cons: N/A

Australia
Hyundai Kona
August 28, 2022

Pros: Vehicle in excellent condition, super friendly staff and a pain free, quick experience at pickup and drop off.

Australia
Toyota Corolla Sedan
August 24, 2022

Pros: nothing

Cons: the representative we spoke to was very friendly but was concerned we didn't book direct, we told them that we were returning the car at 7:30 am and needed to be shuttled to the airport but they neglected to inform us that they didn't open to 8:00 pm. so we had to wait. That along with the fact we were virtually stranded there with out a car until we paid extra and more insurance on a vehicle that was supposed to be fully insured .

Australia
Toyota Corolla Sedan
August 19, 2022

Pros: Counter staff and delivery staff are great

Cons: Prices and not being at the airport in Cairns airport

Australia
Toyota Corolla Sedan
August 18, 2022

Pros: East coast car rentals were very professional all the way.

Cons: The only part which I did not like was the relationship around discover cars with East coast car rental as the team their denied completely any understanding or knowledge of what Discover cars had charged me and why. Secondly, when I booked with discover cars, I paid about $30 for child seat. But East Coast Car Rental charged me $ 50. Not much difference, but you do not like it when your booked item has a cost change without any reason.

Australia
Toyota Corolla Sedan
July 28, 2022

Pros: Efficient.

Cons: No complaints.

Australia
Kia Carnival
July 28, 2022

Pros: all good

Cons: long wait to get the paper ready

Australia
Mitsubishi Eclipse
July 7, 2022

Pros: Friendly

Cons: Service was great, price was expensive

Australia
Kia Carnival
June 11, 2022

Pros: The front desk staff tend to push extra insurance even though I had paid extra for full insurance through Discover Cars

Cons: The pick up and drop off staff were great.

Australia
Hyundai Kona
June 6, 2022

Pros: The car was ready.

Cons: The guy at reception was arrogant.

Australia
Suzuki Swift
May 7, 2022

Pros: Despite being understaffed they were extremely polite and efficient

Australia
Mitsubishi Lancer
May 1, 2022

Pros: Friendly and quick. But there was a wait as it was busy school holiday period

Cons: Services was great. The car tyres were dangerous and slippery on the wet road especially on cairns where there's lots of rain and windy roads. Please use good quality tyres for your customers safety. It is outright dangerous when you brake gently and the tires skid.

Australia
Toyota Corolla Sedan
April 30, 2022

Pros: Not much. It was not a good experience.

Australia
Hyundai Accent
April 27, 2022

Pros: Everything was great . I only rated the pick up time a 7 because they were run off there feet busy and they did there best to get the car us a car asap . And it was only an extra hour .

Cons: Nothing at all bad to say

Australia
Toyota Corolla Sedan
April 20, 2022

Pros: Very friendly and helpful

Cons: Nothing

Australia
Toyota Corolla Sedan
April 19, 2022

Pros: Everything

Cons: Nothing

Australia
Toyota Corolla Sedan
April 18, 2022

Pros: It’s very dear, rip office when holiday occasions . It’s not good at all

Cons: Staff are good

Australia
Hyundai Kona
April 12, 2022

Pros: Overall efficiency, service and price. Highly recommend!

Australia
Toyota Corolla Sedan
April 12, 2022

Pros: Clear instructions

Cons: Took too long to pick up

Australia
Toyota Corolla Sedan
April 9, 2022

Pros: Already told you

Cons: Nothing

Australia
Kia Carnival
March 31, 2022

Pros: Would not hire through discovery cars again and will be sharing this with friends and family who often travel to Cairns due to the miss leading information.

Australia
Hyundai Kona
March 26, 2022

Pros: Easy to organise

Cons: Car depot is not at airport. This will be a deal breaker for me next time

Australia
Toyota Corolla Sedan
March 22, 2022

Pros: Quick and easy pick up.

Australia
Toyota Corolla Sedan
March 18, 2022

Pros: Bloody fantastic couldn’t fault it.

Cons: Absolutely nothing, excellent service, very professional, very clean and prompt service.

Australia
Hyundai Kona
March 14, 2022

Pros: Very nice and professional Explained

Australia
Hyundai Kona
March 13, 2022

Pros: Didn’t get the car we ordered, but got something similar if a bit smaller.

Cons: The desk rep. seemed unimpressed that we had booked through an agent, making us doubt that we had done the right thing.

Australia
Mitsubishi Lancer
March 1, 2022

Pros: Service was okay. The guy at the reception kind of forced me to buy a extra cover 89 dollars. We told him no need the cover at first and he said even if it's a minor rock scratch is my fault. And told me a lot to make me worried. At the end i sounded like I had to buy the cover.

Cons: Service is fine just don't like the forced sales for the cover

Australia
Hyundai Accent
February 4, 2022

Pros: Excellent service and helpful

Cons: Confusion with Insurance

Australia
Hyundai Accent
January 23, 2022

Pros: Modern and clean car

Cons: The price increase on pick up

Australia
Mitsubishi Lancer
January 10, 2022

Pros: The ease of dropping off the car

Cons: Disappointing service. Waiting more than 40 minutes at the airport for the shuttle and then took more than an hour at the premises before we got the vehicle. The staff looked disorganised and confused at times. Also misleading information on the website selling you full insurance cover and then when you collect the vehicle you are told it is only covering a gap and you will be liable to pay a large amount should anything happen unless you take out more insurance.

Australia
Mitsubishi Eclipse
January 5, 2022

Pros: Freindly

Cons: Nothing

Australia
Toyota Corolla Sedan
January 2, 2022

Cons: Pressured into buying extra insurance, was not made aware of requirements. Website was vague

Australia
Mitsubishi Outlander
December 15, 2021

Cons: Needed to pay for extra insurance

Australia
Kia Carnival
December 10, 2021

Pros: Friendly and efficient. Definitely recommend and will use again!

Australia
Mitsubishi Outlander
December 6, 2021

Pros: Price

Cons: Range of vehicles, a larger vehicle would have been better.

Australia
Mitsubishi Outlander
November 28, 2021

Cons: It took 45 minutes to pickup the car as there were only 2 people serving. Each customer took between 10-15 mins to serve. They take photos before they lend you the car and literally go over the car with a fine tooth comb on its return. The car I had had a dent on the boot and multiple scratches. I made sure that the photos taken covered all of these and no prob on return. What irks me is how they looked for marks upon return to slug a fee even though their cars clearly do not get repaired.

Australia
Mitsubishi Eclipse
November 26, 2021

Pros: Efficient and friendly

Cons: They seemed very intent on recording the condition of the car before and after the rental

Australia
Hyundai Accent
November 12, 2021

Pros: Easy going and got through the queue efficiently.

Cons: Nothing.

Australia
Hyundai Accent
November 9, 2021

Pros: Organised and friendly

Cons: Nil

Australia
Mitsubishi Eclipse
November 4, 2021

Pros: The car was great and they did the best they could with limited knowledge on issues with discovercars. They directed us to make a new booking and to chase a refund with you

Australia
Toyota Corolla Sedan
October 30, 2021

Pros: Quality of vehicle Efficient staff

Cons: Nothing bad

Australia
Mitsubishi Eclipse
October 29, 2021

Pros: best of best

Cons: quick , honest , clean

Australia
Hyundai Accent
October 28, 2021

Pros: Quick, efficient and already had photos of all the damage spots ready to show me before we got in the car.

Australia
Hyundai Accent
September 20, 2021

Pros: Very little

Cons: 1) Told to call when landed at airport - no answer - Called other East coast car rental offices / locations and was advised they were not able to help us. 2) Extended wait at airport for shuttle bus to arrive once finally able to make contact with EastCoast car rentals (approx 30min wait) 3) Arrived at check in counter - further wait exceeding 30min to pick up car 4) Advised unable to get early shuttle service back to the airport for departing flight despite this being an advertised benefit.

Australia
Toyota Corolla Sedan
August 24, 2021

Cons: The amount of time and the detail with which both the pre and post condition report and endless photographs taken left me fearful that they were interested in bolstering their rental return by finding paltry reasons to extract money. Sticky tape residue was adhered to the exterior of two of the doors and it got extra attention at the end despite being on the car when it was presented.

Australia
Hyundai Accent
August 5, 2021

Pros: Helpful and efficient

Cons: Not able to pick up at the airport

Australia
Kia Carnival
June 30, 2021

Pros: Easy process, professional staff

Cons: Nothing to mention

Australia
Kia Carnival
June 25, 2021

Pros: Friendly staff, great price compared to similar vehicle through other rental dealers

Cons: Shuttle not offered from hotel to pick up and drop off. Wait to pick up the car.

Australia
Kia Carnival
June 15, 2021

Pros: clean and good quality car

Cons: we would of rented for longer but car rentals quite expensive in cairns

Australia
Toyota Corolla Sedan
June 14, 2021

Pros: Agent at the desk was very helpful and provided insights into local events

Cons: The inspection on return is very stressful even though the vehicle was perfect. They should say"thanks for the return. We will let you know if we think there is any issue". Instead they crawl round, take multiple photos and make you feel like a drug runner!

Australia
Mitsubishi Eclipse
June 4, 2021

Cons: Prices around cairns went up quickly. Paid a bit more than normal, but all rental places had similar prices

Australia
Toyota Camry
May 29, 2021

Pros: nothing

Cons: not helpfull staff looking for your money charge extra deposit huge money not trust any thing therare looking for charge money

Australia
Mitsubishi Eclipse
May 11, 2021

Cons: Had to pay extra insurance after already paid for additional insurance

Australia
Mitsubishi Eclipse
April 7, 2021

Pros: Kind staff and fast processing

Cons: Nothing

Australia
Kia Carnival
March 16, 2021

Pros: Very friendly and efficient

Cons: The baby seat

Australia
Kia Carnival
March 9, 2021

Pros: Communications were easy, car was clean, staff were great, everything was efficient

Australia
Suzuki Swift
February 22, 2021

Pros: Nice staff

Cons: Depot was outside terminal when we booked in terminal and paid extra.

Australia
Toyota Corolla Sedan
February 18, 2021

Pros: Friendliness and helpful

Cons: was all good

Australia
Hyundai Accent
February 17, 2021

Pros: Nice car, friendly staff except the guy who served us who seemed a little cold

Cons: No at the airport so an inconvenience. We had to wait half an hour to get a shuttle and when dropping off there was no shuttle available so we had to pay for an uber.

Australia
Mitsubishi Outlander
February 15, 2021

Pros: They were quick and easy to deal with and explained how the insurance thing worked.

Cons: Their service is fine, no issues with their service.

Australia
Mitsubishi Eclipse
December 27, 2020

Pros: Friendly staff, but obviously not trained in dealing with 3rd parties

Cons: My experience for some damage underneath the car was very upsetting and showed that there is a serious scam going on, and that insurance companies need to be made aware of it

Australia
Hyundai Accent
December 22, 2020

Pros: Return was fine.

Cons: Poorly organised at pick up.

Australia
Mitsubishi Lancer
December 14, 2020

Pros: The service was fine.

Australia
Kia Rio
December 2, 2020

Pros: Once they got to the point that I had a car booked they were nice prior to that rude short and abrupt

Cons: Ni support to be picked up from motel. I will go thrifty next time.

Australia
Kia Carnival
November 24, 2020

Pros: Process of picking up, dropping off

Cons: Would be ideal if it was at the airport

Australia
Toyota Corolla
November 18, 2020

Pros: The staff at Eastcoast Car Rentals were great. Quick and very efficient

Australia
Mitsubishi Outlander
October 19, 2020

Pros: Clerk was friendly

Cons: false advertising on available car.

Australia
Toyota Corolla Sedan
October 8, 2020

Pros: Car was good and they were efficient in pickup and drop off from the airport.

Cons: The agent got quite exasperated with me when I didn’t understand why the $160 fee was not already a part payment for my rental.

Australia
Hyundai Accent
October 1, 2020

Pros: It was quick and straightforward once you got to the counter. Friendly staff

Cons: Not enough staff on to quickly disperse customers during known busy times, i.e. flight/courtesy bus arrival. It's very hot in Cairns and waiting out in the sun is not conductive to happy well tempered customers.

Australia
Hyundai Accent
September 27, 2020

Pros: Easy coast rentals were amazing and so lovely when I had to cancel my booking. Really appreciated the customer service I received

Cons: Couldn’t fault the service

Australia
Hyundai Accent
September 14, 2020

Pros: Price

Cons: Car wasn’t ready at pick up

United Kingdom
Hyundai Accent
April 7, 2020

Pros: Quick and efficient no queues at desk. No quibbles about having car for shorter period due to flight changes.

Cons: Delayed flight meant their offices were closed on arrival. Website says they can pick up from hotels as well as airport but when I rang in the morning to ask if they could do this they said they didn't do hotel pick ups. Had to pay 20 aud for taxi to their office. Even though I had purchased full cover through Discover Cars they told me it wasn't good enough or would be a problem claiming and tried to sell me their insurance. Clearly not happy I wouldn't buy theirs.

Australia
Mitsubishi Outlander
February 7, 2020

Pros: Very good, clean and well maintained

Australia
Mitsubishi Outlander
February 5, 2020

Pros: Friendly staff

Cons: Having to add extra insurance when we had rental car coverage in travel insurance - extra $300 seemed excessive, could have got in terminal deal for about same cost inc insurance.

Australia
Suzuki Swift
January 25, 2020

Pros: Car was clean. Transfer was easy

Canada
Suzuki Swift
January 22, 2020

Pros: Friendly drivers.

Cons: When signing for the car I was offered insurance. I said I prebought but asked if it was the same. The representative was quite abrupt saying she could not comment on any other insurance.

United Arab Emirates
Kia Carnival
December 29, 2019

Pros: The guy renting the car was efficient

Cons: The person doing the paperwork scared us a lot a tried to sell the insurance for full coverage though we were covered through discover cars

Australia
Kia Rio
November 21, 2019

Pros: Easy to deal with

Cons: Could be a little quicker in processing the paperwork when picking up the car

United Kingdom
Toyota Corolla Sedan
November 19, 2019

Pros: Easy to use and lovely car

Cons: Very pushy sales lady (Donna?) at collection, verging on rude and completely changed attitude from friendly and polite to rude and harsh after we declined additional insurance etc.

Australia
Suzuki Swift
October 31, 2019

Pros: Reliable car Easy pickup and drop off

Cons: Nothing

Australia
Toyota Corolla Sedan
October 17, 2019

Pros: Paula gave us great service when we dropped the car off.

Cons: We've rented from EastCoast before and were only told this time that we are entitled to a discount because of this.

Italy
Mitsubishi Outlander
September 5, 2019

Pros: Nothing!

Cons: Horrible service. It took over an hour to be served. The agents where hard selling their extra insurance to every customer, especially to foreign customers who were struggling to understand. After the very long wait the agent was extremely rude and unpleasant. They tried to overcharge me until I showed them my DiscoverCarHire invoice, then they reluctantly agreed that I was right. After an hour and a half I could finally get my 3 kids into the car. NEVER AGAIN!!!

United Kingdom
Mitsubishi Outlander
September 2, 2019

Pros: Very easy process, friendly staff

Australia
Toyota Corolla Sedan
September 2, 2019

Pros: They are friendly with great value.

Australia
Kia Rio
August 31, 2019

Pros: Car was excellent service was great. Would highly recommend.

Australia
Suzuki Swift
July 8, 2019

Pros: Great car. Great value.

Cons: Very grumpy reception lady. Spoiled the start of our holiday.

Australia
Hyundai Accent
June 12, 2019

Pros: Quick, efficient but easy to understand

Australia
Suzuki Swift
June 7, 2019

Pros: Efficient service.

Cons: Nil

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  • 5
  • 2
  • 5
  • A/C
  • Auto.
EastCoast Car Rentals
$44.49 / per day
Cairns Airport
Full-size SUV
MG HS or similar
MG HS
  • 5
  • 2
  • 5
  • A/C
  • Auto.
EastCoast Car Rentals
$44.83 / per day
Cairns Airport
Premium Van
Kia Carnival or similar
Kia Carnival
  • 8
  • 2
  • 5
  • A/C
  • Auto.
EastCoast Car Rentals
$78.86 / per day
The above prices are only approximate and were last updated at 00:48 on 2024-04-12. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 2685.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax, Total taxes.
Rate excludes
The following surcharges may apply: Toll pass / E-toll device.
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.
If renter travels through a toll collection point, the renter’s credit card will be charged for the toll and an administration fee of 1.85 AUD per cross.
Mileage policy
Mileage is limited to 200 km per day for 12 Passenger Van car group(s).
The cost for additional mileage (mileage extension) depends on the vehicle type.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Customers who have held their driver license for less than 2 years will have to buy the following insurance: Loss Damage Waiver (LDW).

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

A local renter is defined as a renter who lives within 150 km of the pickup location and who is not flying into town with a return ticket. Due to an increased theft risk, all domestic renters must provide the following additional documents: proof of home address (e.g. Utility bill), Australian Provisional Licence.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit or debit card on a main driver's name, booking voucher, passport hard copy (in case IDP is used).
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card.
An administrative charge of 2.2 % will apply for payments made using the following credit card(s): American Express.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.

Travel to the following territory(ies): Kangaroo Island, Stradbroke Island, Magnetic Island, Bribie Island, Phillip Island, Bruny Island is allowed.
Moving the car from one island to another is forbidden.
Crossing country borders is forbidden to the following territories: Tasmania, Western Australia, Northern Australia.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Driving vehicles to snowy areas is not allowed.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.

Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 20 % battery charge remaining.
Business hours
Service outside of business hours is not available.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
If the customer is late for a return for more than 29 minutes, extra day charges will apply, in addition to any other rental charges.

Pick-up & Drop-off
Mon:  07:00 - 20:00
Tue:  07:00 - 20:00
Wed:  07:00 - 20:00
Thu:  07:00 - 20:00
Fri:  07:00 - 20:00
Sat:  08:00 - 19:00
Sun:  08:00 - 19:00

Top Suppliers at Cairns Airport

Simba Car Hire
Simba Car Hire
Exceptional 9.3 / 24 reviews
+61740212777
432 Sheridan St, Cairns North QLD 4870
$50 - $67
Working hours
Mon:07:00-20:00
Tue:07:00-20:00
Wed:07:00-20:00
Thu:07:00-20:00
Fri:07:00-20:00
Sat:08:00-18:00
Sun:08:00-18:00
Bargain Car Rentals
Exceptional 9.2 / 957 reviews
+611300729230
410 Sheridan St, Cairns North QLD 4870
$26 - $147
Working hours
Mon:07:00-19:45
Tue:07:00-19:45
Wed:07:00-19:45
Thu:07:00-19:45
Fri:07:00-19:45
Sat:08:00-16:45
Sun:08:00-16:45
SIXT
Exceptional 9.2 / 223 reviews
+61740339800
SIXT, Terminal building, Cairns Airport, QLD 4870
$63 - $121
Working hours
Mon:07:30-23:59
Tue:07:30-23:59
Wed:07:30-23:59
Thu:07:30-23:59
Fri:07:30-23:59
Sat:07:30-22:00
Sun:07:30-22:00
Europcar
Very good 8.9 / 63 reviews
+610740349088
Terminal Building Cairns Airport, Cairns City QLD 4870
$46 - $122
Working hours
Mon:08:00-23:30
Tue:08:00-23:30
Wed:08:00-23:30
Thu:08:00-23:30
Fri:08:00-23:30
Sat:08:00-23:30
Sun:08:00-23:30
Ace Rent a car
Ace Rent a car
Very good 8.9 / 55 reviews
+61392222595 / 1800620408
147 Lake Street
$62 - $107
Working hours
Mon:08:30-15:00
Tue:08:30-15:00
Wed:08:30-15:00
Thu:08:30-15:00
Fri:08:30-15:00
Sat:09:00-13:00
Sun:09:00-13:00
Budget
Very good 8.9 / 21 reviews
0740339777
Terminal Building
$50 - $96
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
National
National
Very good 8.7 / 9 reviews
+61740349045 / +61740349052
Beaufort St, Aeroglen QLD 4870
$172 - $223
Avis
Very good 8.6 / 8 reviews
0740339555
Terminal Building
$67 - $290
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Hertz
Hertz
Very good 8.6 / 7 reviews
+610740389990
Terminal Building Cairns Airport, Cairns City QLD 4870
$75 - $121
Working hours
Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
Sat:06:00-23:00
Sun:06:00-23:00
Alamo
Very good 8.5 / 176 reviews
+61740349045
Beaufort Street, Aeroglen QLD 4870
$44 - $100
Thrifty
Very good 8.3 / 192 reviews
136139
Airport Ave
$61 - $119
Working hours
Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
Sat:06:00-23:00
Sun:06:00-23:00
Enterprise
Very good 8.1 / 3 reviews
+61740349045
Beaufort St, Aeroglen QLD 4870
$83 - $112
Dollar
Dollar
Very good 8.1 / 1 review
+611800501934
Terminal Building Cairns Airport, Cairns City QLD 4870
$69 - $177
Working hours
Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
Sat:06:00-23:00
Sun:06:00-23:00
Jucy
Good 7.9 / 307 reviews
+611800150850
55 Dutton Street Portsmith QLD 4870
$27 - $28
Working hours
Mon:09:00-15:55
Tue:09:00-15:55
Wed:09:00-15:55
Thu:09:00-15:55
Fri:09:00-15:55
Sat:09:00-13:55
Sun:09:00-13:55
Keddy
Good 7.9 / 5 reviews
+610740349088
Terminal Building Cairns Airport, Cairns City QLD 4870
$54 - $126
Working hours
Mon:08:00-23:30
Tue:08:00-23:30
Wed:08:00-23:30
Thu:08:00-23:30
Fri:08:00-23:30
Sat:08:00-23:30
Sun:08:00-23:30
Firefly
Firefly
Good 7.7
0740389990
Airport Ave
Working hours
Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
Sat:06:00-23:00
Sun:06:00-23:00
Routes Car Rental
Routes Car Rental
Good 7.4
+6140349088
CAIRNS AIRPORT, Terminal Building
$46 - $123
Working hours
Mon:08:00-23:30
Tue:08:00-23:30
Wed:08:00-23:30
Thu:08:00-23:30
Fri:08:00-23:30
Sat:08:00-23:30
Sun:08:00-23:30
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