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Europcar at Cairns Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Very friendly and very great service pick up n drop off both times
Pros: Easy pickup and drop off. Great veh
Cons: Would prefer manual
Pros: Very knowledgable and friendly
Cons: Slow Big deposit, which has not been returned Tried to upsell insurance at pick up which was anxiety provoking and took up time
Pros: Nothing to say, everything was very good
Cons: Too hard to find drop off point
Pros: All very quick.
Cons: A bit of confusion around the insurance. I thought I had bought insurance when I booked the car.
Pros: everything is perfect, I realy enjoy it.
Cons: The Europcar car parking is a bit narrow, a little bit hard to get in and get out.
Pros: Friendly staff. Affordable prices and a really nice car .
Pros: We have been upgraded, car vas very clean and comfortable.. The guy at the desk at the Cairns airport was super friendly, we had Europcar rental.
Pros: Friendly and easy to deal with
Cons: Nothing really
Pros: great,had to wait a bit
Cons: could have had 2 people on ,was very busy
Pros: easy and quick
Cons: Price was as much as our hotel stays, but we understand that all prices have gone up.
Pros: Rep was knowledgeable and she was very helpful, especially to come up with solutions to issues.
Cons: Rates too high, flight arrived delayed and time to pick up car and do the contract was slower than expected
Pros: Very helpful
Pros: Easy and convenient
Pros: Cheap, quick easy, got a free upgrade
Pros: Free upgrade so can’t complain
Cons: Easy to pickup car
Pros: as above, staff great, car great and service great
Cons: all good
Pros: Easy to find
Cons: The insurance was a scam had to purchase it twice, hidden excess
Pros: Just made it easy
Cons: A bit expensive
Pros: Upgrade of car
Cons: Needed to provide all of my details again that I had entered when I booked.
Pros: all good and efficient
Cons: Discover cars did not advise me that for the early checkin of one hour , I would have to pay for one whole day .. But Europcars did advise me of this .
Pros: Nice and easy
Pros: The car was clean and tidy and staff were friendly and helpful.
Cons: Waiting in line for 1 1/2hours from time we said we would pick up the car to actually receiving car keys with 1 operators on and 4 people if front of me in my line and other line was were being served a lot quicker.
Pros: Friendly helpful and efficient staff
Cons: Amazing car..wanted to take it home! Oz to UK is a bit far though !!
Pros: Efficient and value
Pros: Easy pickup - from airport at 9.30 pm, good efficient service at the desk. easy drop off too, key placed in box at desk on return.
Cons: As you can see from the scores I've given I am happy overall. I was offered an upgrade because I was renting the car for 8 days when i spoke to the person at the desk. I've had upgrades F.O.C when it's been offered by other car rental companies, so initially i thought 'that's great' but then he said it would be another $10 per day. I don't like 'up selling' in this way. he wasn't persistent about it but don't tell the customer you're upgrading them and then ask for another $80 for the privilege!