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Hertz at Manchester Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The carpark lot personnel were friendly n helpful. 10/10 Bravo!
Cons: Desk personnel seemed rushed and did not attend fully to our needs.
Pros: Fast and efficient
Cons: One tyre was quite flat, and once inflated, the warning light stayed on the entire time. I had to check the tyre each day.
Pros: Hand back, fast efficient and friendly.
Cons: Weekend pick up, only one rep lots of customers. That said the rep was first rate.
Pros: Fast and responsive
Pros: Very easy.
Cons: Very good.
Pros: friendly and efficient
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Drivers over the age of 75 must present a doctor's certificate of health.
Renters aged under 80 and over 75 must provide a note in the following language(s): English from their protection company showing that there have been no driving accidents for 5 year(s).
For vehicles in groups Luxury, Premium, Fullsize, SUVs, Special a driver license valid for at least 5 years is required.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
UK residents that hold a non-UK licence may drive in the UK for up to 12 months from the time they become a resident. After 12 months, the overseas licence will be deemed illegal in the UK and it must be exchanged for the UK equivalent.
UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP). For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license. A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license. Driver licenses from the following country(ies): China, Japan, South Korea, North Korea will be accepted only if the translation is approved by the Consulate or Embassy.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher. Residents of the following country(ies): Northern Ireland, United Kingdom are required to present the following document(s): valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, proof of home address (e.g. Utility bill), photocard driving license in order to pick up the car.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to leave the deposit only with following methods: Diners, Eurocard, MasterCard credit card, VISA credit card, American Express credit card.
The following payment methods are accepted: Visa Debit Card, MasterCard debit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
crossing country borders is forbidden for certain car groups.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 20 % battery charge remaining.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off