Ace Rent a car at Manchester Airport

Cons: Car wasn't in a good condition, missing of spare tyre or any tools needed to handle flat tyre .

Pros: Nil

Cons: My Hired car run on motorway, can happen suddenly tire shedding incident. I have no vehicle to use for two days, Ace rent a car (Manchester Wilmslow）never expressed condolences to myself and my family

Cons: Not very helpful & we also wanted to return car a day prior & we were told we couldn’t get a refund for the last day!! As this should have been arranged earlier! Not good enough , we now know to go with a more reputable car hire company …hertz, Avis etc

Pros: Not a lot.

Cons: 1. Operates 9-5 at an airport location! 2. 6 year old car in poor condition. 3. Wrong category car, versus ordered. Ordered Peugeot 307 or equivalent; this was the size of Peugeot 207!

Pros: They were very friendly and assisted us in providing the car a hour before scheduled pickup

Pros: Staff members at start and end were so helpful - they made the experience! We had a baby and they catered for everything. Would recommend

Cons: Location of rental office is not located at the Manchester Airport Car Village. You travel on free airport shuttle bus to car rental village. Then phone ACE & they collect you from the car village. This can add time onto the rental process, so you must allow extra time for this but it was very smooth for us and very efficient.

Pros: Staff member Blake is super helpful. Location of rental office is not located at the Manchester Airport Car Village. You travel on free airport shuttle bus to car rental village. Then phone ACE & they collect you from the car village. This can add time onto the rental process, so you must allow extra time for this.

Pros: None really because i paid for extra insurance and i never get it back despite the car was not available

Cons: They said there is only another car that was 4 times the price i booked!!

Pros: The service was fine, but we were concerned about the fact that the car kept showing a message saying "error gearbox. You can drive on"

Pros: Clean easy to get, quick pick up and drop off

Cons: Charged more for a bigger car we didn't want

Pros: Great people very helpful and go out your way to help

Cons: I payed for an intermediate car (similar to a VW passat size) they first tried to give me a Honda Jazz with 2 front bald tyres and a chunk of the tyre wall missing which I refused due to safety concerns. They did give me a bigger car but the front tyers had cracks in the runner and were worn down to the indicator markers and they said they were happy with them. If it was my car I wouldn't be happy with the condition of them.

Pros: Price

Cons: Restricted opening times

Pros: Nothing really

Cons: Hard to contact, the lady driver that dropped us at our airport drove like an idiot

Pros: very good value for money

Cons: A bit remote from the airport and a bit challenging to make the connection at first.

Pros: Car was clean.

Cons: Less than 1/4 tank of food, couldn't contact ace when arrive as you need to call and had international phones, no drop off service outside of 9am-5pm. Extra £35 for this service. Should have gone with a company well known who are based at the airport.

Cons: Same to same fuel policy Hours of opperation mean we needed to get a taxi back to the airport

Pros: The car was reliable and reasonably comfortable

Cons: he car fell far short of the Tucson we arranged to hire, the car was a Mitsubishi Outlander with 105000 miles on the clock and 1 blue door, the rest of the vehicle was white!

Pros: The Gentleman who helped me was incredibly helpful.

Pros: Nothing

Cons: Nothing

Cons: Started typing up the whole disappointing process of the rental, got cut off, after however many letters.......In a nutshell I WOULD NOT RENT A VEHICLE WITH ACE AT MANCHESTER AIRPORT AGAIN. Pay the extra and go with the big rental company.

Pros: Nothing

Cons: The most unprofessional company we have ever experienced. Didn’t arrive to collect us, defaulted on the rental and left us stranded with 3 young children, hundreds of pounds out of pocket. DO NOT USE! Rude staff, we feel as if we have been scammed.

Pros: Service staff are quite helpful to arrange transport to the airport.

Cons: The staff want to deduct 50 pound from the deposit.for the cleaning of the car. Up to now I have still not yet received the balance 1450 pound of my deposit. Please help to check on this refund for me.

Pros: Can't name anything that stood out from another company

Cons: Empty tank, getting my shoes dirty in the carpark, the cleanliness and condition of the car, the waiver which we expected covered the full amount.

Pros: Good price. and pre-rental phone support also good. Dropoff at 0615 AM was charged extra (30) but the driver was on time and efficient.

Cons: pick up was very poor. no-one answered the phone for over 20mins. And they have still not returned my deposit - 3 days after returning the car. and NOTE the deposit was charged, not simply reserved, so I have to pay a big card bill before I get my credit amount. Prepare for this.

Pros: freindly staff

Cons: Bald Tires Wrong car No Petrol in the car on collection long wait in the cold to be collected from the airport car rental area to be driven to their car rental place

Pros: Nothing

Cons: Awful, I was misled when I ordered the car & when I contacted the company on the day I hired the car the manager was not very helpful and did not return my calls even though he agreed the car was not fit for purpose or what I had ordered. unfortunately had an accident on last day-was left stranded with 4 children under 10 until 2am on Saturday morning. Accident at 10am. Not once did hire company check we were ok. More concerned to damage of car. Car came with 2 wheel bolts missing. Dangerous

Pros: Found staff very nice.

Cons: Couldn't contact them on arrival. We were left in a very frustrated situation. Slow to get back into industrial yard when returning car back. Driver got lost bringing us from the car rental yard back to the airport.