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Ace Rent a car at Manchester Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: You pick a car online but receive a different or comparable car. I was late picking up my vehicle as expected given my previous outline of time getting there… but wouldnt you know it . They didnt adjust the pick up time… so when i turns out i dropped the car late by a few hours they ended up charging me an extra day for it But didn't give any concessions for the fact the car was picked up late pick up to begin with ??
Pros: Friendly and helpful drover who collected us and took me back to the airport
Cons: The fact that they would not let me have the car without taking out the extra insurance without first reading the terms and conditions of my credit card insurance. They tried to say that no insurance not even CDW was included when the voucher clearly stated that it was. Getting to the car collection was also less than acceptable in that we had to first get the bus to the car rental village first and then collected from there and then taken to another location... this took far too long
Pros: Nice friendly helpful
Cons: The pick up/drop off point is way far from the airport. So if you are rushing for your next flight, take this into consideration.
Cons: I would never rent a car from Ace Car Rental. When you get to Manchester they tell you to take the free shuttle but Ave aren’t part of the free shuttle service so we called back and were told to meet them in the East Car Park but they were in the West one. When I called back again they said if you can’t read that’s your problem and hung up on me. The car was also smaller than what we ordered and we had to put a suitcase on the back seat between kids. Worst experience ever! No not book with Ace!
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 74 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, return flight ticket, International Driving Permit (IDP).
In order to pick up the car, domestic renters must present the following documents: passport, valid driver license, credit or debit card on a main driver's name, Passport or ID card, proof of home address (e.g. Utility bill).
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Only cards issued in the main driver's name are accepted.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Cash, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Pick-up & Drop-off
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