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Avis at Manchester Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The bus from the airport to the car collection point involved a long wait and then a long journey. Avis staff were great at start and finish. Service and red oil lights appeared after two miles of driving. Had to waste my first afternoon in U.K. phoning and waiting for auto service. Avis offered partial refund. Arguably not enough.
Cons: Poor condition of car which needed both oil and water
Cons: This is not against Avis, but against the pick up details printed on my confirmation from Discovery Cars. It says to pick up the car in the terminal, underneath which it says car rental village. As a visitor to the UK I had no idea that the car rental village was not part of the terminal or that I should get a bus to the village. I asked numerous members of staff where the Avis desk was and was directed all over Terminals 1 and 2 before finally finding out I needed to get a courtesy bus.
Pros: front desk professional
Cons: car not in condition to be on the road. it took 3 cars to get one good. 1st was down with brake pads and the agent tried to make leave by saying it was only a noise. Had to refuse and ask him to test the car to agree on the pads (less skilled customer may have been sent out on the road with no breakes). (car was dirty too) Second car had a flat tire notified after 1 km from the rental park. back again and the agent asked to inflate and let me go but if there is a flat tire you must check the
Pros: A young man agent arrived an dealt with me an said we don’t just take deposit from credit card, we take debit also which I was happy with ,I finally got a hire car thanks to him.
Cons: lady at the desk called Amanda was always leaving the desk wasn’t very helpful an her approach was rude an not helpful towards me.
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