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Avis at Manchester Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: This is not against Avis, but against the pick up details printed on my confirmation from Discovery Cars. It says to pick up the car in the terminal, underneath which it says car rental village. As a visitor to the UK I had no idea that the car rental village was not part of the terminal or that I should get a bus to the village. I asked numerous members of staff where the Avis desk was and was directed all over Terminals 1 and 2 before finally finding out I needed to get a courtesy bus.
Pros: front desk professional
Cons: car not in condition to be on the road. it took 3 cars to get one good. 1st was down with brake pads and the agent tried to make leave by saying it was only a noise. Had to refuse and ask him to test the car to agree on the pads (less skilled customer may have been sent out on the road with no breakes). (car was dirty too) Second car had a flat tire notified after 1 km from the rental park. back again and the agent asked to inflate and let me go but if there is a flat tire you must check the
Pros: A young man agent arrived an dealt with me an said we don’t just take deposit from credit card, we take debit also which I was happy with ,I finally got a hire car thanks to him.
Cons: lady at the desk called Amanda was always leaving the desk wasn’t very helpful an her approach was rude an not helpful towards me.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 74 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): Argentina, Australia, Brazil, Canada, Israel, Mexico, New Zealand, South Africa, United Kingdom, USA, Colombia, Bolivia, EU countries.
The driver license must be written in Roman alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website. In order to pick up the car, domestic renters must present the following documents: proof of home address (e.g. Utility bill), that matches with the home address on the driving license.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Additional Driver, Mandatory surcharges, then an additional amount of deposit will be held on their credit card.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 70 % battery charge remaining.
You can find Privacy Policy for Avis Budget Group by visiting: https://avisassets.abgemea.com/dam/avispreferred-EU/privacyPolicy/UK/en_GB/ABG-EU-Privacy-Notice.pdf
Winter tires are recommended during the winter season but are not mandatory.
Snow chains are allowed in icy/snowy conditions.
Pick-up & Drop-off
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