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Drivalia at Manchester Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Dishonest and fraud service. They took undue advantage of my situation by first telling me that the car I hired and paid for wasn't available because I was 1 hour late for Puck up, though my voucher states they would keep tye car for 4 hours for me. Then they quoted a lower price for the the car that was available, but charged almost 5 times the quoted price. The customer service was rubbish and not or any help at all when raised the issue with them. They are fraudsters so avoid at all costs.
Cons: Read above
Pros: The car presented no cover on the front tyre and the tyre needed pressure.
Cons: However I find drivalia always very satisfying. Best service between all
Pros: Have used Drivalia before and always found them easy to deal with,
Pros: Great clean car. Top from start to finish
Pros: The car we ordered was a mid sized car, we were disappointed to get a compact vehicle which was not what we expected. Tyres were in poor condition with insufficient tread on the rear tyres and a constant leak on the rear left. When filling the windscreen washer bottle we noticed the engine was in very poor condition considering for the vehicles age. Obviously minimal attention had been given to the serviceability of this vehicle.
Cons: Staff should all be reading from the same script to eliminate any confusion. The car was supplied with less than a quarter of tank of fuel which we have never seen before and having to find a fuel station in an area of Manchester which was difficult to navigate was not expected.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
For rentals of 30 days or more, mileage is limited to 500 miles per week.
For each additional mile an additional charge of 0.30 GBP per mile will apply.
Mileage limitations will apply if the car is to be used for crossing country borders.
Mileage is limited to 100 miles per day. For each additional mile an additional charge of 0.50 GBP per mile will apply.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
The driver license must be written in English alphabet.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Licences issued in Belarus, Bosnia and Herzegovina, Iran, Lebanon, Libya, Nicaragua, Russia, Sudan, Syria, Yemen, Zimbabwe, Haiti, Afganistan, Iraq, Venezuela, North Korea, Mali, Guinea, Somalia, Burundi, Democratic Republic of the Congo are not accepted.
Customers not resident in United Kingdom are required to present the following document(s): passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket, flight information, International Driving Permit (IDP) in order to collect the car.
Renters from the following country(ies): United Kingdom must provide the following documents: 2 proofs of home address (e.g. Utility bill) in order to collect the car. The following document(s): proof of home address (e.g. Utility bill) must not be older than 3 months.
UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher. ID documents must be hard copies; documents held on mobile devices will not be accepted.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
In no case will a refund be given for unused fuel.
Winter tires are recommended during the winter season but are not mandatory.
Snow chains are allowed in icy/snowy conditions.
The supplier will hold the vehicle for 1 hours after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.
If the customer is late for a return for more than 29 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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