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Free2move at Paris Charles de Gaulle Airport
1, Rue De La Briqueterie ,95380
0033 648 460 347
Pick-up instructions
IMPORTANT NOTICE: Our rental agency is located close to the airport, but not at the airport itself. However, a shuttle service between the airport and the agency is included in your reservation. For arrivals between 6:30 a.m. and 11:00 a.m., the waiting time for the shuttle can be up to 45 minutes. For better handling, please call the agency number once on landing and again once you have collected your baggage. When you call, specify "Location Free2move".Shuttle Service: +33 6 48 46 03 47In the event of delays, please inform customer service as soon as possible.
Make sure you arrive at least 30 minutes before the agency closes, so that your return and airport transfer can be completed on time.Upon Arrival:Once you arrive at the airport, please call our agency using the phone number provided in your reservation.Inform the rental agent of your location within the airport.A shuttle will then be dispatched to pick you up from the airport and bring you back to our agency where you can collect your rental car.Our rental agent will check your identity and confirm that the deposit has been paid.You will perform a car check with our rental agent to ensure there are no pre-existing damages.You can then collect the keys and leave with your rental car.Some Important Details About the Rental Process:A deposit is required before the rental can take place. Without a deposit, the rental is not possible.The deposit amount will be pre-authorized on your credit card 72 hours prior to booking or immediately if the booking is made earlier.The rental vehicle must be returned in the same condition and with the same amount of fuel as it was when you collected it. Failure to do so may result in additional charges.Please be very careful during the handover and return inspection process to avoid any errors. Any missing inspection details will be charged at €20.Please note that you will need to bring the following documents for each driver (excluding Key Accounts):Your debit or credit card that was used for the deposit (must be in the name of the main driver).Valid identification with the same name and address as the driver's license.A valid driving license for each driver of the vehicle. If your license is in a foreign language, please provide an official translation.For UK licenses only, a DVLA "check code" to enable the rental agent to carry out a license check.PLEASE NOTE: Our agents will not release the vehicle to you without these items.IMPORTANT: A shuttle will pick you up directly at the meeting point. Please call the shuttle 24 hours before your departure at this number 06 48 46 03 47IMPORTANT: If your documentation is not uploaded into our system, your reservation is at risk of being cancelled. Additionally, if we are unable to validate the deposit 24 hours prior to the start of your booking, your reservation can be cancelled as well.
Drop-off instructions
Go to the mobility corner at 1 rue de la Briqueterie 95380 Louvres.Once there, talk to a Rent consultant.You will carry out your inventory of fixtures via the Free2Move application.The mobility corner shuttle will take you to the airport.In the event of delays, please inform customer service as soon as possible.Make sure you arrive at least 30 minutes before the agency closes, so that your return and airport transfer can be completed on time.We recommend that you plan your time accordingly and take into account any waiting time for the agency shuttle.
Business hours
Mon:
08:00-19:00
Tue:
08:00-19:00
Wed:
08:00-19:00
Thu:
08:00-19:00
Fri:
08:00-19:00
Sat:
08:00-19:00
Sun:
08:00-19:00
Key box
No
Customer Ratings and Latest Reviews
Value for money
Ease of finding
Agent helpfulness
Pick-up speed
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Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Mileage: 1250 km per rental, Additional driver, Collision Damage Waiver (deductible: € 1300.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, VAT (value added tax), Free modifications.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 26.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): Iceland, Liechtenstein, Norway, EU.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Customers not resident in EU countries are required to present the following document(s): residency permit in order to collect the car.
A young driver fee applies to drivers under the age of 26.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): Iceland, Liechtenstein, Norway, EU.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Customers not resident in EU countries are required to present the following document(s): residency permit in order to collect the car.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
Optional extras and services
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Additional charges will be applied.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
Details are available from the rental company's reservation office.
Additional drivers are allowed free of charge.
It is allowed to add up to 3 additional drivers.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 28 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
If the customer is late for a return for more than 120 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
Mon:
08:00 - 19:00
Tue:
08:00 - 19:00
Wed:
08:00 - 19:00
Thu:
08:00 - 19:00
Fri:
08:00 - 19:00
Sat:
08:00 - 19:00
Sun:
08:00 - 19:00
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