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Hertz at Paris Charles de Gaulle Airport
Paris Charles de Gaulle Airport, 93290 Paris, France
0033 0 825 889 755
Pick-up instructions
Airport Location, please follow signs to the car rental stations.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Key box
No
Customer Ratings and Latest Reviews
Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
TB
United States of America (USA)
Peugeot 2008
June 11, 2022
Cons: Finding the car rental return at Charles De Gaulle airport (after finding a place to refuel the car) was a nightmare.
EA
United States of America (USA)
Renault Clio
February 9, 2022
Pros: Nothing
Cons: Arrived at Terminal 2A in Paris CDG. No agent and a sign "counter close, please go to Terminal 2 E". After 15 mn walk with luggage arrive at counter. Car said to have full fuel...it was not. Had to go back inside to advise and change contract. Upon return...nobody again at Terminal 2 A (was not going to drop off at 2 E and walk my luggage again. Drop the key in the box at 7 am on Sunday. We are wednesday...and never received confirmation that car have been received and all good !
MM
United States of America (USA)
Renault Captur
October 14, 2021
Pros: Fast and easy
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1500.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Premium Location fee, State Tax.
Driver requirements
Minimum rental age is 21 years.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
For vehicles in groups Luxury a driver license issued at least 3 years ago is required.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries. Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
If the duration of your stay in France is longer than 12 months, a driver license issued in France is required. For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license. A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, return flight ticket, flight information.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
For vehicles in groups Luxury a driver license issued at least 3 years ago is required.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries. Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
If the duration of your stay in France is longer than 12 months, a driver license issued in France is required. For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license. A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, return flight ticket, flight information.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to leave the deposit only with following methods: MasterCard, Visa, American Express, Diners, Eurocard.
For the Luxury, Premium, Cabrios, Special car group, a minimum of two credit cards issued on the main driver's name are required.
Only cards issued in the main driver's name are accepted.
Visa Electron, Maestro, JCB, PayPal, Prepaid cards, Prepaid Debit cards, Prepaid Credit cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is possible to leave the deposit only with following methods: MasterCard, Visa, American Express, Diners, Eurocard.
For the Luxury, Premium, Cabrios, Special car group, a minimum of two credit cards issued on the main driver's name are required.
Only cards issued in the main driver's name are accepted.
Visa Electron, Maestro, JCB, PayPal, Prepaid cards, Prepaid Debit cards, Prepaid Credit cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Andorra, Austria, Belgium, Denmark, Finland, Germany, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain-Mainland, Sweden, Switzerland.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Andorra, Austria, Belgium, Denmark, Finland, Germany, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain-Mainland, Sweden, Switzerland.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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