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Alamo at Paris Charles de Gaulle Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Nothing. We were unable to find a helpful solution to our issue and thus, we were unable to use the vehicle we paid for.
Cons: No help or solution provided other than start a new rental agreement at double the price. That's extortion.
Pros: Cheerful and effficient employees
Pros: The staff were super friendly and the process for pick up and drop off was smooth.
Cons: The drop off station at Gare du Nord is impossible to find, all they give you is the address of the train station and then you get to cruise around busy dark Paris one-way streets until you chance upon the underground parking. It took me an extra hour after reaching the station to find the parking. Their helpline just repeated the useless address of the station. The should really provide the exact coordinates of the parking entry.
Cons: The return. Think the boys down there are running a scam if one does not go with them to check the car out.
Pros: Car was clean and in good condition.
Cons: Getting the car took quite a while, first 20 mins at the counter, and then 20 minutes more at the garage waiting to get the payment device to work for the deposit.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In order to pick up the car, the following documents are required: valid driver license, Passport or ID card, booking voucher, train ticket.
In order to pick up the car the customer must present inbound and outbound flight tickets in their name matching the rental period; otherwise, they will be denied service.
In order to pick up the car, domestic renters must present the following documents: proof of home address (e.g. Utility bill).
Prices for extras are shown on the booking page.
If the car is returned with a lesser amount of fuel, a refueling charge of 20 EUR will be applied + the cost of the missing fuel.
Diesel vehicles are available for an additional charge.
Diesel vehicles are available only by request upon arrival.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
During the winter season, snow chains are mandatory on roads in mountainous areas that are marked by a road sign.
Service outside of business hours is available by request and for an additional charge.