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First Car Rental at Cape Town Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: It was efficient and friendly
Cons: I felt deceived because I signed up with Discovery Cars when I booked and paid them. When I got to the rental cars at the airport, I searched for Discovery Car Rentals, but couldn't find them. Then I discovered that I was really renting from First Car and had to pay them again. So, two payments - one for booking and one for renting. That did not seem clear to me at the outset and therefore it felt deceptive.
Pros: Excellent service overall.
Pros: I needed to both adjust the pick up and drop off date. No problem, they made it easy
Cons: There was nothing we disliked
Pros: Very efficient, the car was in very good condition. For a change it was exactly what we had specified as we need extra boot space, so no hassle there. Waiting time to pick up and collect was very good
Cons: We never received the renewal contract after the 30 day expiry as we hired for 52days. It had worried us to find this clause in the contract after booking but they had reassured us they would simply renew it and send us a copy.
Pros: Car very basic-passenger seat not properly fitted
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A local renter is defined as a renter who is a resident of South Africa.
For local renters, unlimited mileage is not offered.
Mileage is limited, there will be a surcharge for each additional km.
Details are available at the car rental company's reservation office.
A young driver fee applies to drivers under the age of 23.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
Cash, Debit cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
crossing country borders is available on previous request at least 2 days before the pick up date.
Information on the exact fee amount is available by request.
Crossing country borders is allowed to the following territories: Lesotho, Namibia, Eswatini.
crossing country borders is forbidden for certain car groups. Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
Delivery/Collection service is available only by previous request.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off
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