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Europcar at Cape Town Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Friendly and helpful
Pros: The nice and cheerful staff, the speed of the drop-off process.
Cons: The car I paid for was promised to be a "Corolla or equivalent", while the car I got was a junky Nissan Magnite. The car felt as if it had a lawnmower engine, how can that be an "equivalent"??? I even checked car prices in South Africa, and the Corolla is almost twice the price of a Magnite, how can Europecar consider both these cars as equivalent??? Europcar is running a scam.
Pros: Easy drop off
Cons: Had to wait over an hour to get our car because they did not have cars in our class. After much complaining they upgraded us to an suv
Pros: Ease of access in the airport parking area. Relatively fast pick-up. Car was clean and agent was helpful regarding which car to choose which gave us more luggage space.
Cons: Drop off was fast except they had no note of a chip in the windscreen so I had to access the report I'd been sent on pick-up to prove the chip existed at pick-up.
Pros: Helpful friendly staff
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 24.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 3 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): South Africa.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Crossing country borders is allowed to the following countries: Botswana, Lesotho, Mozambique, Namibia, Zimbabwe, Eswatini, Zambia.
Crossing country borders is forbidden to the following countries: Angola.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.