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EastCoast Car Rentals at Sydney Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: So seamless and process was smooth with Airport pickup.
Pros: Value for money, the condition of the car and the free shuttle from and to the airport.
Pros: near new cars
Cons: opening hours not very convenient for flight ties
Pros: Really lovely staff and nice car.
Pros: Staff were friendly
Cons: Bit of confusion around excess reduction insurance as we had bought cover thru discover car hire but they offered to sell insurance too
Pros: It was a bit well taken care of car. Made lots of noises. I am very glad it did not breakdown while I had it. There was construction going on in the building so it was very hard to hear in while picking up the car, this will obviously change. It was more that they seemed annoyed that I could not hear them, but there was nothing I could do.
Cons: They changed the hours of the shuttle to the airport without notifying me. I dropped off my car prior to the front desk being open but after the time I was told shuttle service would start when picking up my car. I understand that it is unprecedented times, but notifying customers of changes should be a priority.
Pros: I liked speaking to the lady I dropped the car off to. She was very polite and approachable.
Cons: The two men who I spoke with when I picked up the car. They were rushing me out of the place as fast as they could.
Pros: Great service 👍
Cons: None, please keep the good work going
Pros: Friendly staff except for the rude shuttle driver
Cons: The time spending to wait for the shuttle van from the airport to the rental car was not acceptable
Pros: Great price. Great insurance package.
Cons: Cars a little out dated.
Pros: Rude, no customer service, never again.
Cons: I'm use to picking up at airport so was extra effort for me
Pros: Efficient and prompt pick up and drop off at airport.
Cons: Nothing. I've used them before in Melbourne and Queensland an always founsd them good value.
Pros: Free pickup
Cons: Older car than expected. Low spec car.
Pros: they have good people
Cons: their timimgs are not 24 hours
Pros: Service was fine
Cons: Waiting for the shuttle
Pros: Very fast service hassle free
Pros: No hidden charges
Cons: No issues at all
Pros: It is good value for money.
Cons: Through the booking process we added a baby seat & were quoted as such but then when we arrived, we had to pay more for the isofix baby seat which is safer and ultimately should just be the standard baby seat offered & not charged at a premium compared to their older seats.We were also expecting the seat to be in the car or at least someone present who knew how to install one & this was not the case which meant it took twice as long as it should have. It was also dirty with crumbs and stains.
Pros: Staff friendliness!
Cons: They kept to their words.
Pros: Gave what they offered.
Cons: The location of the business for a non local
Pros: Fast service.
Cons: Explanation of the insurance.. few dents and scratches to the exterior of the car which i had to clarify with the maintenance guy
Pros: Nothing. When I did my pick up, the lady at the desk was unfriendly and sounded Uninterested.
Cons: When I did my pick up, the lady at the desk was unfriendly and sounded Uninterested.
Pros: Efficient and friendly service
Pros: Excellent all round service
Pros: Not a lot I am afraid.
Cons: The shuttle service was slow and infrequent. One of the drivers was also very rude. Picking up the car was very slow - long queue and not many representatives. The car itself was clean but didn't have power steering and the sat nav we hired was old and slow.
Pros: value for money; good shuttle service but not easy to find the pick up point
Cons: long time to pick up the car; car was older - done > 100000 km