Bargain Car Rentals at Sydney Airport

Pros: Pick up from the airport was OK and the office staff

Cons: I had signed up for a Corrolla size car and was disappointed to get a small MG that only just fitted my cases in and was seriously underpowered. It was not too clean on the outside and had several dents in it. No one checked out the car with me. I was just advised at the desk simply to take lots of photos. The engine hesitated quite a lot at times under load and I was expecting it to stop on me. Thankfully it didn't.

Pros: Reps were very friendly. Sean (or Shawn - sp??) who took my car return and drove us to the airport was especially helpful and friendly.

Cons: Nothing.

Pros: value for money, cleanliness, friendly staff

Pros: Very friendly , efficient and courteous.

Cons: I had to come back to replace the car next day because it had problems.

Pros: When picking the vehicle up, the representative was so helpful and spent quite some time with us setting up the GPS.

Cons: They take $5 admin out of each toll charge which soon adds up. I was lead to believe it was a $5 administration fee for tolls but apparently not. Over $30 so far.

Pros: Drop off. Customer services very good and put my concerns at ease.

Cons: Pick up. Hard sell on additional insurance and contract provided didn't show damage report when signing (subsequently given to me just before leaving). Car had damage not on report and when asking to have this noted was told just to take pics which left me uneasy for rest of hire. Fortunately all worked out ok.

Pros: Easy and quick access

Cons: Better maintenance on the car like tires pressures and some rubbish fpund in the glove box

Cons: The insurance is a bit pricy, but otherwise everything else is good

Pros: Easy online booking

Cons: Vehicle we booked not available, had to have 2 cars with only 1 person happy to drive. Wait for pick up shuttle was 40 minutes, in the cold with babies. Customer service from pick up driver wasnt great and they are our first encounter in a new countey, would have been nice if he was a little friendlier. Guy at the counter was super helpful, but it was late and we were tired, picking up our cars took a long time.

Pros: It was quick and simple Friendly staff

Cons: Getting a shuttle bus from the airport it’s hard to call you as I’m deaf… you need an sms system easy for ppl who can’t call.

Cons: the representative show attitude if i don’t buy the insurance from them

Pros: fast, car in good condition

Cons: No thing

Pros: It was cheap and the service people were quite nice.

Cons: It all seems a bit cheap and dirty, and our car was not cleaned. There was trash in the glovebox, the seats etc. Not ok

Pros: Friendly and efficient service

Pros: Pickup agent was great. Drop off agent was great. V flexible. V nice. Car was excellent. Price was excellent.

Cons: Would be easier if the cars were at the airport. The interior of the car could be cleaner. The inside of the windscreen was dirty. I’m nit picking.

Pros: Everything is quick, easy and simple.

Cons: The waiting for the shuttle to the car rental.

Pros: Efficient representative and free pickup from Sydney Airport.

Cons: The car's condition was bad with low pressure tire which the mechanic never fixed, so I had to return the car the next day.

Pros: Reasonable charges

Cons: Vehicle had previous damage, and hard to access car from airport

Pros: Drop off and transfer to the airport was “pretty” good. Getting to the car was SUPER probelmatic!

Cons: Ability to contact on arrival.

Pros: The young man we dealt with when we returned the car was excellent.

Cons: The race car driver woman and the arrogant supervisor

Pros: Everyone was just efficient, helpful and friendly.

Pros: Quick once we arrived at the yard.

Cons: I tried the number on our contract to contact a free transfer from the airport and couldn’t get through. Ended up getting an Uber.

Pros: Quick and efficient

Cons: No Android Auto on so call "or similar". No screenwash, had to fill it. Cruise control ineffective. MG ZS not suitable for NSW roads.

Pros: Quick service, especially at drop off. The car ran pretty well, showed some wear and tear but overall was a good little car for our trip.

Cons: The upsell for extended coverage. The admin fees for tolls is pretty steep.

Pros: One of the worst car hire rental services I'm my life.

Cons: Not keeping up with promise.

Pros: ery straightforward and friendly

Pros: They don’t pick up the call and when they pick up the voice quality is very very poor can’t hear properly

Cons: The complaint has been sent via email full detail mentioned there

Pros: none

Cons: staff's attitude, don't care, from staff to manager.

Pros: The lady who looked after us was amazing. She checked us in and also remembered our names when we came back over a week later to return the car.

Cons: N/A

Pros: Positive experience, everything went smoothly. Staffs were friendly.

Pros: Good overall service and car for price

Cons: Shuttle transfers can be a bit delayed. MG 3 cars are very low quality cars

Pros: Quick and easy

Cons: Pickup shuttle was difficult to find. Car had squeaky brakes.

Pros: Very quick.

Cons: Just felt little uncomfortable when asked to cancel the existing insurance and buy their own they recommended. I felt unsafe with the car. The car was lagging when pressing the accelerator, a lot of sound in the engine hood. China-made car, my first time driving it.

Pros: The staff were very friendly and we got the exact car model we'd expected

Cons: When we arrived in Sydney we had to ring a phone number to arrange the shuttle bus to pick us up and bring us to the car rental desk. But we are from the UK and therefore this would cost us a fortune to phone a OZ number from our mobiles. We eventually found a phone to use from the airport but this was quite stressful. Other car rental companies gave us a link to click which we could do from the free airport WiFi. This is a better idea

Pros: Fast and efficient

Cons: N/A

Pros: MG is not a powerful car. Consumed much petrol. Booked Kia Stonic, but got an MG instead.

Cons: Call centre should be opened till 9pm, the end time to pick up car.

Pros: Evrrything

Cons: Nothing

Pros: The staff was very friendly and helpful.

Cons: Being that it was my first time driving in Sydney I wish they would have given a brief overview of laws and regulations of the road. Also, my car rental would not connect my phone in order to have my maps up on the screen, which made it tougher to navigate a new city and country, while driving alone.

Pros: Quick and good price

Cons: Pick up info a little unclear

Pros: Easy shuttle pick up and drop off from airport

Cons: That we got given a dodgy and unsafe car to drive.

Pros: Efficient checkout. Good quality car.

Pros: Once I got to the rental desk, the contract was quickly completed.

Cons: The shuttle bus to the agency never acknowledged my pickup request. I didn't know if they were going to pick me up.

Cons: Extremely rude bus driver

Pros: Good price and good car

Cons: Left me waiting at airport for nearly 1 hour then long wait at the office.

Pros: Easy communication and regular shuttles to/from airport

Pros: Airport shuttle

Cons: The extra insurance costs

Pros: Efficient company

Cons: Off airport site but shuttle bus came quickly

Pros: Communication

Cons: Another deposit for insurance bond

Pros: Very friendly staff

Cons: Nothing

Pros: Efficiency simplicity and price.unlimited miles,extra drivers no cost,payment processing with international card very prompt,airport shuttles back and forth for no extra cost.. 👌 procedure from the beginning to the end of the rental period l.simply amazing company.very satisfied .low security deposit.also for international card holders.Great job guys!!!!!also travel interstate in Australia without issues..!!!that's wthe company to be looking for when you need to rent.very large fleet of cars

Cons: Nothing

Pros: Efficient friendly staff

Cons: All good

Pros: Quick receipt of the car Possibility of online booking Transparent payment terms indicated on the website

Cons: I picked the car on Dec 7th at 3pm. It broke down at 4.50pm. I had to wait until the next day at 11.20am to get a new car, and it costed me more than 200$ in hotel and Uber. They also informed me I will have to pay later several hundreds dollars for the towing of the vehicle.

Pros: Was easy, car was great, shuttle was convenient, and it was good value.

Pros: Good to deal with

Cons: Car a bit average.

Pros: Good all round experience

Pros: All OK. Phone service poor.

Cons: Everything

Pros: Good service and excellent car

Cons: Prompt receipt of car and delivery to airport

Pros: very polite, very patient, answered every question clearly at pick up and at drop off. Very friendly staff.

Cons: Nothing to mention

Pros: Efficient quick Great car

Cons: Car not clean enough

Pros: Drop off was quick

Cons: Waited over an hour to get picked up from the airport, then waited another hour to be served at the office

Pros: Helpful. Friendly.

Pros: When dropping off the car, i was very close to close and had not filled up the car with fuel, the agent was very kind to help me and allow me time to trive across the road to fill the tank

Cons: 1. When I picked up the car, it had a huge undocumented scrape down the side of the vehicle. I needed to point it out and have them reprint the vehicle report 2. They said they would send my contract via email and after not receiving it for over 24 hours, I had to ask them for it.

Pros: David went above and beyond to set up my mobile connection to the gps function.

Cons: Was advised to sit inside to wait for shuttle, which should be 20 minutes. Waited nearly an hour and, if it hadn’t been for another client mentioning that the shuttle was there, I doubt a staff member would have let me know. Also, no client toilet facilities that I could see. I think No Birds are your strongest competitor and they perform far better in this space.

Pros: Friendly. Staff coped well given they were clearly understaffed.

Cons: Wrong card charged with $500 hold. Then it was cancelled at your end but not refunded. I had to call three days later when the refund was still not through. When I collected the car my car was given to someone else and I had to wait while another was cleaned. The entire process from the call at the airport to drive away took almost 2 hours. Also disappointing that I couldn't pair my Android phone with the stereo to use Google maps given I was driving in a strange place.

Pros: Prompt and pleasant customer service

Cons: MG compact is a poor cousin to the Hyundai i30. Would’ve preferred hyundai

Pros: Bargain was great , don’t book through discover

Pros: Efficient service, pleasant dealer.

Cons: Nothing

Pros: I got to the drop off over an hour before my flight, I asked when I got there how often the bus comes, I was told 10 minutes, after 10 minutes I asked again and I was told 5 minutes, eventually the bus showed up and I said to the driver are we able to leave straight away as we have been here a while and I'm running late, and he needed to go to the toilet, fair enough, I'm reasonable but proceeded to drive 10 KMs under the limit all the way to the terminal taking a good 15 minutes to get there,

Cons: At this point I was sobbing and instead of dropping at the drop off in front of the doors he took us to the uber drop off and we ran to the desk where we were told we had missed the flight and I started hyperventilating and the staff pushed me through, to finish off I sobbed the whole way home on the flight, I never expected the driver to speed but I'm sure I read that the service from the airport to the yard was around 20 minutes, I would have called a taxi if I had of known how carefree he was

Pros: Bargain prices!!

Cons: No shuttle service from airport to rental car pickup