BABADAN RENT A CAR&TRAVEL AGENCY at Dalaman Airport

Pros: Nothing

Cons: They never turned up with the car and they didn’t have a desk in the airport.

Pros: Seem to be very proud of serving their customers. Customer care was good.

Cons: Communication at the time of returning the car could be better. Also a quick call in middle of renting to ask if all is ok would be a good thing for the company to do.

Pros: Very friendly and accommodating after not having received the rental voucher.

Pros: EVERYTHING

Cons: NOTHING

Pros: Availability

Cons: There is an empty to empty fuel policy, which is inconvenient and only leaves the car company with extra fuel because as a tourist, you will not have the car running in fumes and how would you know how much is needed. This is to benefit them. When dropping off the car, I was asked to come to the office only to be told that now drive to the airport and someone will meet you there. The car didn’t even have screen washer.

Pros: Did not get a car so can't comment on the potential cleanliness

Cons: Nobody turned up at airport or answered telephone

Pros: Very reliable service provided by Pegasus rent a car . Communication was perfect and nice staff

Pros: Nice and easy. Minimum paperwork. Very quick. Basic details were mentioned. Drop off the car also without any issue. 5 mins

Cons: Nothing. Good guys.

Pros: efficiency, quality of car, friendly service

Cons: A little difficult to contact on arrival at the airport and we had to wait for a few minutes for the representative to arrive.

Cons: Was difficult to find the agent to get the rental car (they would meet & greet upon exit from airport but, the agent was not there so I had to call and then wait for 20 minutes at a nearby cafe).

Pros: Friendly and efficient

Pros: Metin told me Babadan didn't have cars available and that's why they sent me to him

Cons: The attitude and rude nature of staff. Very greedy company

Pros: Very helpful, easy and quick

Pros: Responsive when called but not the best experience

Cons: Car was awful, lots of a existing damage, broken tail light but working, hardly any fuel in the car had to find gas station at 23:30 had call them as they were not waiting for us and had to wait 30 mins in the heat outside. Told them car condition wasn’t good and no fuel wasn’t good but not much interest. Took car to their office on return as agreed but they were not there told to take it to the airport and waited for a few mins for them to arrive.

Pros: Service at both ends of rental was excellent - in Fethiye when we dropped off the car they dropped us back to our hotel = superb service.

Pros: Very poor

Cons: Poor car condition

Pros: Would recommend this service to everyone

Cons: Everything was great!

Pros: Great car, great value as we needed a 7 seater...struggled to find rep at airport but he appeared once I called then all very smooth. Car was great for family. Drop off was very efficient

Pros: Very efficient and helpful

Pros: Costomer service

Cons: Help fully

Cons: They noted down my credit card's details including the CCV code and expiry date. They claim they doesn't take deposit but they require noting down the credit card details which is totally not professional. That's why I rated the efficiency "1". The condition of the car was good but the tyres was old and depreciated, which was noy safe especially that the roads between Dalaman and Kaş are full of curves, up, and downs.

Pros: Nothing, they didn't provide me with a decent car. Is crazy....

Cons: They give me a' old car, impossible that this car was for rent. I would love to be refund

Pros: Quick and easy just rubbish car

Cons: Terrible car really upset had to pay soo much for a rubbish car

Pros: Very quick to return car and to be dropped off at airport.

Cons: Very little fuel in car and having to pay 38 lira to get out of the car park.

Pros: Not a lot

Cons: The car was a complete wreck. It had a melted dashboard, the radio didnt work, the aircon didn't work, the car doors wouldn't lock. The window controls on the passenger side didn't work. I could go on....but this car was ready for the scrap yard.

Pros: They responded to my calls and texts.

Cons: N/A

Pros: Pick up and return car was easy never has this experience before with any other car rental company

Pros: Great pick up very friendly staff. Good car

Cons: Hate ‘empty to empty’ fuel policy. If I had realised this policy I would have booked elsewhere. Drop off arrangements a mess

Pros: i liked they offered a car with no deposit needed

Cons: We took the car to Datca, where the road is very hilly, and the car lacked of power, and I had to force the car in second or fist gear to go up a slope, it felt unsafe at the times because we had to go very slow in comparison to other cars. This took a lot of power from the car and even the air conditioning stoped cooling

Pros: Great car ! Very clean and brand new car will be renting again definetly. Really happy with the service.

Pros: Good communication and makes the rental stress free when on holiday.

Cons: condition of the car

Cons: Condition of the car

Pros: Great service and great cars will use again

Pros: Great car no fuss picking it up at the airport

Cons: No one there at the office in fethiye when we tried to return the car.had to find a Turkish person to call there number and tell them to come to the office to meet us. We nearlyissed our bus waiting . Not acceptable

Pros: Really friendly and efficient

Pros: Cheap

Cons: Communication very unclear

Pros: All was good. Thanks.

Cons: N/A.

Pros: Prompt service and no hassle and efficient dealings. They are part of Pegasus Car rental

Cons: The car was a bit older, but still drove well

Pros: Very convenient and easy to deal with, very competitive price too.

Cons: All good

Pros: No problems at all. Quite easy going. Picked us up at arrivals. They weren't pedantic about anything. Kind of how you would like rental car companies to be if you didn't know that others were terrible for piling on charges at the end of your trip.

Cons: Our rental was actually with another company called Pegasus Rent a Car, even though we booked through here. We had no problems at all, but it's easy to be nervous about dealing with an unfamiliar company whose name you don't recognise.

Pros: The ease of getting the car at the airport and the friendliness of the representative.

Cons: Nothing. Really pleased with the service.

Pros: Easy collection. Met with a sign at the airport. Lovely car, no issues with drop off swift handovers 👌🏻

Pros: Reasonably priced.

Cons: They were not there. Had to eventually ring them (using another car hire companies phone) and they send over a car using Pegasus.

Pros: Very efficient - due to our delay and landing at three in the morning we had a little worry that no one was there with our name card and we got someone to ring and no response. We waited and we going to get a taxi when the driver turned up

Cons: N/A

Pros: Ok after a very bad start.

Cons: The fact they got my flight date wrong, especially when we arrived at midnight and the phone call was not answered straight away to rectify the problem.

Pros: No fuss, very reassuring, great car

Cons: Nothing, will use again

Pros: The car, no hassle, drop of speed

Cons: No one at the airport to meet me, I had to wait over an hour then call them, even the holiday rep standing near to me told them that its not good enough

Pros: Friendly and helpful re any questions

Pros: Our flight was delayed and the agents waited for us at the airport for almost 2 additional hours. That was very convenient. The car pickup was very fast.

Cons: The car was clean but smelled a little to tobacco. I didn't feel comfortable at pickup for not filling in the damages the car had prior to pickup, and also not having nothing signed on paper when we got the car back.

Pros: easy collection and drop off

Cons: Car smelt of cigarettes

Pros: The car was dirty and old it drove well enough on a flat road but where we stayed was all mountains and driving up and down it was almost dangerous

Cons: As a company they we’re fine staff friendly and helpful

Pros: Picking and dropping the vehicle

Cons: The state and choice of the car. Very poorly maintained vehicle. The air con was hardly working. The break was so bad.

Pros: Great service and would use them again

Pros: Very bad service

Cons: My car hire was canceled because my flight was delayed and I was late 30 mins for the pick up

Pros: very efficient and quick pick up and drop off

Cons: empty to empty fuel policy, older car which was very under powered for getting up the steep hills!

Cons: I wasn't told it was a single person wh I was to loo out for ie I thought it was a company desk. The car was very old with 65,000 miles on the clock with poor suspension and very little power. Plus it wasn't onsite airport as I had to rop it back at their office.

Pros: The agent waited for me at the airport and the car was parked in front. It all went smoothly and the car was almost new (5000 km or so) and clean. The drop off process was also quick and smooth.

Cons: The car was delivered with am empty tank. The policy is same to same, but it's more convenient when it's full to full.

Pros: BANDE DE FILS DE PUTE D’ESCROC ILS MONT PAS DONNER DE VÉHICULE POUR UNE SEMAINE QUE JAVAIS RÉSERVER DES MOIS À LAVANCE TOUT ÇA CAR IL FAUT ÊTRE LA PILE À L’HEURE !! BANDE DE CHIEN , VOS MÈRE LES CHIENNES

Cons: BANDE DE FILS DE PUTE D’ESCROC ILS MONT PAS DONNER DE VÉHICULE POUR UNE SEMAINE QUE JAVAIS RÉSERVER DES MOIS À LAVANCE TOUT ÇA CAR IL FAUT ÊTRE LA PILE À L’HEURE !! BANDE DE CHIEN , VOS MÈRE LES CHIENNES

Pros: We rented 2 cars. One car the air con was not great and a slightly Kelsey car. Our 2nd car - Clio, was nearly brand new and brilliant

Pros: Very friendly staff member. Gave clear instructions and not pressured to buy any extras. Dropping off the car at departures was very helpful Would recommend them and would definitely consider using them again if I get the same good deal.

Pros: Good service when returning the car. Excellent handling of accidents report.

Cons: Nothing.

Pros: great communication and value.

Cons: Nothing

Pros: a very respectful car rental agent

Cons: nothing

Pros: Quick, friednly and efficient

Cons: Hard to find Agent at the airport.

Pros: The fast collection, no waiting, agent was at the airport with our name on a board. Great value

Pros: İt was easy to dropping off the car..

Cons: -

Pros: Friendly & efficient, prompt and rental smooth on arrival and drop off.

Cons: Minor points: Car windscreen wash completely empty and bone dry. Air con cool, worked but not cold, possibly needed re-gassing however for the km’s/ duration we did in the car we managed.

Pros: Excellent service by the representative

Pros: On time, polit and effeicent

Pros: Friendly staff , was there on arrival as promised. Hire car in fantastic condition , small dent but was explained before hand. Also easy to return with a free lift to airport

Cons: Nothing

Pros: Efficient and easy

Cons: Surprised to have to pay the airport parking

Pros: Great professional service.

Pros: Didn’t push me to pay for expensive insurance costs against my will.

Cons: They didn’t wait for me as the agreement was. I spent 40 minutes waiting and searching. Had to call him.

Pros: Good

Cons: Nothing bad

Pros: Friendly

Cons: Airport parking fee

Pros: Smooth pickup and drop off

Cons: Offside rear turn indicator intermittently faulty.

Pros: very satisfied will be back

Pros: Cheap and Productive

Cons: Old Cars

Pros: They were very professional.

Pros: Easy pick up & drop off

Cons: We did not get the car we ordered, but a very old almost dead car. Stearing wheel did not turn well, door at the side did not open most of the times, drivers door did not open well etc etc. Very bad car & much too expensive.

Pros: not much.

Cons: i needed to put oil in the car shortly after picking it up, car was in desperate need of a tune/service, it ran poorly, i believe the car had had a complete side respray but i cant prove this, the car felt like a complete lemon, and lastly after driving for over an hour to drop the car off at the rental office i then was expected to chauffer the rental man to the airport. overall a very poor experience, i will not be using them again.

Pros: They were serious , and fast service.

Pros: Very affordable

Cons: Just difficult finding the representative at airport

Pros: There waiting for us. Carried bag.

Cons: Initially offered us a van type vehicle - nothing like one booked. Managed to provide correct class of car but in very poor condition. Well over 135,000kms on the clock. Poor starter. Noise. Chugged along. Doubt it would pass MOT in UK. However it did last the 10 days!

Pros: Not a lot

Cons: State of vehicle, having to pay to get out of airport car park when they picked us up. returned vehicle they just said you drive to airport and got in back - no customer service at all. Vehicle was in terrible condition - there was a perfectly good car there when we arrived that we thought was ours but they gave us this old van thing - we even got waved at by locals as they thought it was farmer bob from up the road!! We booked a saloon and paid £165 for the week - we did not get what we paid.

Pros: Good service very pleased

Cons: Everything was perfect no complain

Pros: Nothing

Cons: They overcharged and have been evasive in sending me a refund. They failed to provide me with a child's car seat which I ordered.

Pros: Decent value for money

Cons: Previous damage to care not recorded on paperwork, agent overslept and had to be called which delayed pick up. Pick up a car which is empty of petrol is not great at 4 am in the morning.

Pros: Service excellent

Cons: Car was a bit battered and old

Pros: Quick drop off.

Cons: We weren’t given an option on the car. The agent wasn’t waiting for us and had no idea where to meet. We called and he arrived 15 minutes later.

Pros: Friendly service

Cons: None

Cons: Very old car, does not support long travel in mountains. Has to stop because the engine was heating too much

Cons: They didn't offer to reimburse our taxi fare to get home when car broke down nor the hire fee for the day it broke down.

Pros: They answer calls - but I am not sure how easy communication would have been, had I not been fluent in Turkish.

Cons: Agency claimed that my reservation had not been confirmed and were not there at the airport to meet me. Was difficult to solve this by phone and it took time. Small and old car. Central locking broke down. At least tyres were in good condition and no other problems during 2 weeks hire period.

Pros: Meet & Greet at the airport as stated, quick and easy collection of car. There was a slight language barrier- asking for directions out of the airport, to the nearest petrol station etc

Cons: To return we were told to drop the car at the main office just down the road and they would transfer us to departures. The Non English speaking Rep was getting into a car with another couple going to the airport but when we arrived he told us to drive the car with the other couple to departures. He could not tell us where to leave the car or the keys so we said No. Eventually he got another vehicle and drove all to the departure drop off point. Luckily we had allowed plenty of time.

Pros: Friendly

Cons: Losing an hour when we arrived and still had to drive to datca, difference between midnight and 1.00 o clock

Cons: The Rep wasn't at the airport when we came out of the terminal. He arrived some 15 to 20 mins later. This was worrying at the time as we landed late at night. All else was fine.

Pros: Car was clean with aircon

Cons: Car was underpowered

Pros: Car hires have become so cheap that many car companies try to catch the hirer out with extras such as collision damage wave or charging for cleaning when you return the car. Barbadan made no attempt to do any of this. We were two hours late arriving and they were still at the airport waiting for us, the handover was quick and simple and based on mutual trust, handing back the car was easy even though we arrived earlier than we had arranged. The staff were very friendly.

Cons: In retrospect the handover could have been more thorough - I had to work out a few things about how the car worked such as how to open the petrol cap! But this is very minor.

Pros: pick up and collection okay. Paying by credit card in the dark using the bonnet as a desk was a bit iffy!

Cons: Worse car we have had in our 15 years of travelling to Turkey. very smelly.

Pros: Over priced car, didn’t get the car I’ve booked. Charged £28 in he UK, and the rest in Dalaman, the amount paid in Dalaman was the correct amount I don’t know why pay £28 on he top as commission. Total ripoff. Never again

Pros: Drop of was good, staff we friendly, price was good

Cons: Agent took over a hour to pick up from the terminal after calling him The car's condition was poor with a engine warning light coming on after two days and noises when turning

Pros: nothing

Cons: was supposed to take us to the office to collect van then he realised the van wasnt big enough to take everyone as they failed to look at the size we hired and just gave us what he arrived at the airport in. Gears didnt work properly and had to start vehicle in 2nd. contacted discovery car hire who sorted out a replacement van which ended up being the size we ordered they dropped it off full of rubbish and a window that didnt work properly on front passenger side. contacted company and they jus

Cons: Car was old and not what we booked. In bad condition and not clean. Seemed that they have us their company vehicle which was a very old Fiat Doblo when we booked to hire a Ford Fiesta or similar. Expected a newer car as this one seemed 10 to 15 years old and had done nearly 140,000km. Vehicle condition was poor, lots of dents, radio not working, air con not properly working and lights illegal as we got stopped by police. Agency not at airport to meet us as we had booked and had to ring them.

Pros: thanks

Cons: nothing

Pros: easy to book online

Cons: easy to collect at dalaman

Pros: It was well priced

Cons: No fuel in the car No drop of point at the airport Made to pay for airport parking on collection to exit

Pros: Very good price and no hard sell to buy excess insurance.

Cons: Having to pay 16.50 TL to exit airport car park.

Pros: Other than cheapness, I have nothing positive to say about my experience

Cons: Took an age to find your rep I called several times to speak to you - no reply I e-mailed - automated reply Charged a few to leave the car park and had to drive to drop off your rep Car filthy inside Car smelt your rep smelt of body odour DREADFUL EXPERIENCE

Pros: The representative was waiting for us as we left the airport, so there was no delay

Cons: The car had a small engine which made driving up steep hills a problem We would always prefer Full fuel tank on pick up and return of the hire car.

Cons: Pegasus we unprofessional

Pros: Nothing - compared to other rental company's I have used from Dalaman Airport

Cons: The car was delivered at first without the baby seat that was originally ordered. When I telephoned for the baby seat I was told that someone would bring it. It arrived about 45 minutes later and had crumbs of food all over it (it hadn't been cleaned). The car whilst working, was very 'shabby' indeed and stunk of stale cigarettes. Also the representative was not at the airport waiting as I was told, I wandered around looking for him. He eventually arrived about 10 minutes afterwards

Pros: nothing

Cons: car was horrible , it was a big crush on the back and scratch everywhere .of course wasn’t happy about it and told him don’t want this car and pls change it but he refuse it and said they don’t have another car at all .then we noticed there is a noise from break and we called them to help but he refused and he said its weekend and they can’t do anything .i said to him i have a little baby and don’t feel safe because of the cars break is not good but he didn’t really care .so no recommend at all.

Pros: Drop off good.

Cons: Was not met at airport despite confirmation I would be. Had to call them twice to meet me. Caused 45 minute delay. Agency representative was not nice or apologetic about missing the pickup. Interior of car was dirty.

Pros: When we refused to accept the first car they sorted out a new one relatively quickly.

Cons: The first car supplied was old, beaten up, smelly, not very clean, no air con and several seatbelts did not work. We refused to accept the car, Your agent made a call and arrange for another van/car to be available 50 kim away so we had to drive to next destination not knowing where it actually was, Fortunately we found it. We then switched to a much better vehicle. Why didn't they give us a good one in the first place? We wasted over an hour on arrival sorting everything out.

Pros: N/ A

Cons: See above

Pros: Car was unpretentious Drop off was very slick and efficient Didn’t go overboard about the condition of the car (not that we damaged it but some firms are quite ‘anal’ about this Economical car Near airport and meet and greet should have worked well

Cons: Petrol empty not petrol full (would have preferred full) Underpowered car Had to wait ages and needed expensive phone calls to get for the meet and greet (it was middle of the night and our flight had been delayed 5 hours therefore not unreasonable but very inconvenient)

Pros: The model of the car was better than suggested in the rental/booking confirmation. Almost brand new

Pros: easy pick up, easy drop off , very good customer service

Cons: No Bluetooth in the car and the engine was a bit weak on the uphills

Cons: Vehicle was a wreck...one seatbelt didn’t work which is very unsafe, van was disgusting and handbrake didn’t work properly. Boot door didn’t lock either so all in all it was terrible!

Cons: Directions to drop off point a bit vague

Pros: Nothing

Cons: When we arrived no one was at the airport to pick us up at 22:30 .He said they came at 10:30 in the morning. The car they gave us didn't have any gas.$119 weekly rent went up to 20 Euro a day about $150.Car we were given had no gas and 4 days later brook down with half thank gas worth $40.New car had no gas either.When I returned that car it had about$20 gas in it.I couldn't risk running out of gas.So it cost me $80 more then I would normally pay.Never again

Cons: Could not accept any US credit card. Had to pay with cash, which meant I had to also pay for insurance, which comes free when I pay with credit card. No fuel in car. Car doors did not lock. Agent was late to meet us at both arrival and departure. Agent has yet to send me a receipt, which he promised to email. I request a deposit refund and an itemized receipt.

Pros: Our flight was delayed, so we got in very late, but despite this, we managed to meet the rep very easily. The car didn't break.

Cons: The car supplied came from Pegasus rental, a company I had chosen not to book with but is obviously part of or the same as Babadan. The condition of the car was very poor. Seats and upholstery stained, bodywork badly chipped and resprayed. The rep hadn't brought the car seats for our kids that we'd ordered, so he called a colleague who brought some. When they finally arrived one of the seats was clearly for a baby and far too small. So we had to drive to the rental office to get another. The rep gave us some very vague directions then drove off, leaving us to find our way out of the car park and having to pay the parking charge ourselves (good thing I'd brought some local cash). Found the office after another ten minutes of driving and got another car seat, although this one was also too small it just about did the job. I then had to fill the car up with petrol, it was given to us with just enough fuel to get to the first petrol station out of the airport. All this was about 2 am in the morning, after having been delayed about 4hrs at Gatwick, so I was not in a good mood. On returning the car we were asked to drive back to the office outside of the airport. Our map app took us down miles of rough farm road, and when we finally got there the office was empty. I called the rep and a driver turned up about ten minutes later and we had to drive him to the airport. All in all, I wouldn't recommend Pegasus.

Cons: Being overcharged

Pros: Disgusting service! A different name is used from what was told and was unable to be contacted by phone! Disgraceful

Cons: Disgusting service! A different name is used from what was told and was unable to be contacted by phone! Disgraceful

Pros: Nothing.

Cons: Babadan provided us with a 9 seater minibus as the 7 seater dacia lodgy we booked was not available. 2 days later they'd exchange for the car we booked. OK fine. Then he demanded £100 more than was confirmed by Discoverhire on our emails and car hire voucher. The price we had booked was for the smallest car. 10pm, 2 tired toddlers, refused to pay more. Waited 2 hours, calling agents, boss etc. Then they left us stranded at airport.... never again.

Pros: neutral

Cons: Child seat was a mess. I paid for it but I definitely did not use it. Their office was out of the airport. They wanted me to pick them up before dropping the car. That was like a joke, never seen before

Pros: Had small isssue with window and response was good

Cons: Car was smaller than was described in the original web based engagement