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BABADAN RENT A CAR&TRAVEL AGENCY at Dalaman Airport
Customer Ratings and Latest Reviews
Pros: Not a lot
Cons: State of vehicle, having to pay to get out of airport car park when they picked us up. returned vehicle they just said you drive to airport and got in back - no customer service at all. Vehicle was in terrible condition - there was a perfectly good car there when we arrived that we thought was ours but they gave us this old van thing - we even got waved at by locals as they thought it was farmer bob from up the road!! We booked a saloon and paid £165 for the week - we did not get what we paid.
Pros: Good service very pleased
Cons: Everything was perfect no complain
Cons: They overcharged and have been evasive in sending me a refund. They failed to provide me with a child's car seat which I ordered.
Pros: Decent value for money
Cons: Previous damage to care not recorded on paperwork, agent overslept and had to be called which delayed pick up. Pick up a car which is empty of petrol is not great at 4 am in the morning.
Pros: Service excellent
Cons: Car was a bit battered and old
Pros: Quick drop off.
Cons: We weren’t given an option on the car. The agent wasn’t waiting for us and had no idea where to meet. We called and he arrived 15 minutes later.
Pros: Friendly service
Cons: Very old car, does not support long travel in mountains. Has to stop because the engine was heating too much
Cons: They didn't offer to reimburse our taxi fare to get home when car broke down nor the hire fee for the day it broke down.
Pros: They answer calls - but I am not sure how easy communication would have been, had I not been fluent in Turkish.
Cons: Agency claimed that my reservation had not been confirmed and were not there at the airport to meet me. Was difficult to solve this by phone and it took time. Small and old car. Central locking broke down. At least tyres were in good condition and no other problems during 2 weeks hire period.
Pros: Meet & Greet at the airport as stated, quick and easy collection of car. There was a slight language barrier- asking for directions out of the airport, to the nearest petrol station etc
Cons: To return we were told to drop the car at the main office just down the road and they would transfer us to departures. The Non English speaking Rep was getting into a car with another couple going to the airport but when we arrived he told us to drive the car with the other couple to departures. He could not tell us where to leave the car or the keys so we said No. Eventually he got another vehicle and drove all to the departure drop off point. Luckily we had allowed plenty of time.
Cons: Losing an hour when we arrived and still had to drive to datca, difference between midnight and 1.00 o clock
Cons: The Rep wasn't at the airport when we came out of the terminal. He arrived some 15 to 20 mins later. This was worrying at the time as we landed late at night. All else was fine.
Pros: Car was clean with aircon
Cons: Car was underpowered
Pros: Car hires have become so cheap that many car companies try to catch the hirer out with extras such as collision damage wave or charging for cleaning when you return the car. Barbadan made no attempt to do any of this. We were two hours late arriving and they were still at the airport waiting for us, the handover was quick and simple and based on mutual trust, handing back the car was easy even though we arrived earlier than we had arranged. The staff were very friendly.
Cons: In retrospect the handover could have been more thorough - I had to work out a few things about how the car worked such as how to open the petrol cap! But this is very minor.
Pros: pick up and collection okay. Paying by credit card in the dark using the bonnet as a desk was a bit iffy!
Cons: Worse car we have had in our 15 years of travelling to Turkey. very smelly.
Pros: Over priced car, didn’t get the car I’ve booked. Charged £28 in he UK, and the rest in Dalaman, the amount paid in Dalaman was the correct amount I don’t know why pay £28 on he top as commission. Total ripoff. Never again
Pros: Drop of was good, staff we friendly, price was good
Cons: Agent took over a hour to pick up from the terminal after calling him The car's condition was poor with a engine warning light coming on after two days and noises when turning
Cons: was supposed to take us to the office to collect van then he realised the van wasnt big enough to take everyone as they failed to look at the size we hired and just gave us what he arrived at the airport in. Gears didnt work properly and had to start vehicle in 2nd. contacted discovery car hire who sorted out a replacement van which ended up being the size we ordered they dropped it off full of rubbish and a window that didnt work properly on front passenger side. contacted company and they jus
Cons: Car was old and not what we booked. In bad condition and not clean. Seemed that they have us their company vehicle which was a very old Fiat Doblo when we booked to hire a Ford Fiesta or similar. Expected a newer car as this one seemed 10 to 15 years old and had done nearly 140,000km. Vehicle condition was poor, lots of dents, radio not working, air con not properly working and lights illegal as we got stopped by police. Agency not at airport to meet us as we had booked and had to ring them.
Pros: easy to book online
Cons: easy to collect at dalaman
Pros: It was well priced
Cons: No fuel in the car No drop of point at the airport Made to pay for airport parking on collection to exit
Pros: Very good price and no hard sell to buy excess insurance.
Cons: Having to pay 16.50 TL to exit airport car park.
Pros: Other than cheapness, I have nothing positive to say about my experience
Cons: Took an age to find your rep I called several times to speak to you - no reply I e-mailed - automated reply Charged a few to leave the car park and had to drive to drop off your rep Car filthy inside Car smelt your rep smelt of body odour DREADFUL EXPERIENCE
Pros: The representative was waiting for us as we left the airport, so there was no delay
Cons: The car had a small engine which made driving up steep hills a problem We would always prefer Full fuel tank on pick up and return of the hire car.
Cons: Pegasus we unprofessional
Pros: Nothing - compared to other rental company's I have used from Dalaman Airport
Cons: The car was delivered at first without the baby seat that was originally ordered. When I telephoned for the baby seat I was told that someone would bring it. It arrived about 45 minutes later and had crumbs of food all over it (it hadn't been cleaned). The car whilst working, was very 'shabby' indeed and stunk of stale cigarettes. Also the representative was not at the airport waiting as I was told, I wandered around looking for him. He eventually arrived about 10 minutes afterwards
Cons: car was horrible , it was a big crush on the back and scratch everywhere .of course wasn’t happy about it and told him don’t want this car and pls change it but he refuse it and said they don’t have another car at all .then we noticed there is a noise from break and we called them to help but he refused and he said its weekend and they can’t do anything .i said to him i have a little baby and don’t feel safe because of the cars break is not good but he didn’t really care .so no recommend at all.
Pros: Drop off good.
Cons: Was not met at airport despite confirmation I would be. Had to call them twice to meet me. Caused 45 minute delay. Agency representative was not nice or apologetic about missing the pickup. Interior of car was dirty.
Pros: When we refused to accept the first car they sorted out a new one relatively quickly.
Cons: The first car supplied was old, beaten up, smelly, not very clean, no air con and several seatbelts did not work. We refused to accept the car, Your agent made a call and arrange for another van/car to be available 50 kim away so we had to drive to next destination not knowing where it actually was, Fortunately we found it. We then switched to a much better vehicle. Why didn't they give us a good one in the first place? We wasted over an hour on arrival sorting everything out.
Pros: N/ A
Cons: See above
Pros: Car was unpretentious Drop off was very slick and efficient Didn’t go overboard about the condition of the car (not that we damaged it but some firms are quite ‘anal’ about this Economical car Near airport and meet and greet should have worked well
Cons: Petrol empty not petrol full (would have preferred full) Underpowered car Had to wait ages and needed expensive phone calls to get for the meet and greet (it was middle of the night and our flight had been delayed 5 hours therefore not unreasonable but very inconvenient)
Pros: The model of the car was better than suggested in the rental/booking confirmation. Almost brand new
Pros: easy pick up, easy drop off , very good customer service
Cons: No Bluetooth in the car and the engine was a bit weak on the uphills
Cons: Vehicle was a wreck...one seatbelt didn’t work which is very unsafe, van was disgusting and handbrake didn’t work properly. Boot door didn’t lock either so all in all it was terrible!
Cons: Directions to drop off point a bit vague
Cons: When we arrived no one was at the airport to pick us up at 22:30 .He said they came at 10:30 in the morning. The car they gave us didn't have any gas.$119 weekly rent went up to 20 Euro a day about $150.Car we were given had no gas and 4 days later brook down with half thank gas worth $40.New car had no gas either.When I returned that car it had about$20 gas in it.I couldn't risk running out of gas.So it cost me $80 more then I would normally pay.Never again
Cons: Could not accept any US credit card. Had to pay with cash, which meant I had to also pay for insurance, which comes free when I pay with credit card. No fuel in car. Car doors did not lock. Agent was late to meet us at both arrival and departure. Agent has yet to send me a receipt, which he promised to email. I request a deposit refund and an itemized receipt.
Pros: Our flight was delayed, so we got in very late, but despite this, we managed to meet the rep very easily. The car didn't break.
Cons: The car supplied came from Pegasus rental, a company I had chosen not to book with but is obviously part of or the same as Babadan. The condition of the car was very poor. Seats and upholstery stained, bodywork badly chipped and resprayed. The rep hadn't brought the car seats for our kids that we'd ordered, so he called a colleague who brought some. When they finally arrived one of the seats was clearly for a baby and far too small. So we had to drive to the rental office to get another. The rep gave us some very vague directions then drove off, leaving us to find our way out of the car park and having to pay the parking charge ourselves (good thing I'd brought some local cash). Found the office after another ten minutes of driving and got another car seat, although this one was also too small it just about did the job. I then had to fill the car up with petrol, it was given to us with just enough fuel to get to the first petrol station out of the airport. All this was about 2 am in the morning, after having been delayed about 4hrs at Gatwick, so I was not in a good mood. On returning the car we were asked to drive back to the office outside of the airport. Our map app took us down miles of rough farm road, and when we finally got there the office was empty. I called the rep and a driver turned up about ten minutes later and we had to drive him to the airport. All in all, I wouldn't recommend Pegasus.
Cons: Being overcharged
Pros: Disgusting service! A different name is used from what was told and was unable to be contacted by phone! Disgraceful
Cons: Disgusting service! A different name is used from what was told and was unable to be contacted by phone! Disgraceful
Cons: Babadan provided us with a 9 seater minibus as the 7 seater dacia lodgy we booked was not available. 2 days later they'd exchange for the car we booked. OK fine. Then he demanded £100 more than was confirmed by Discoverhire on our emails and car hire voucher. The price we had booked was for the smallest car. 10pm, 2 tired toddlers, refused to pay more. Waited 2 hours, calling agents, boss etc. Then they left us stranded at airport.... never again.
Cons: Verbrecher. Zieht mir 600 ab weil auto kaputt sein soll. Was ist mit versprecher vollkassko
Cons: Child seat was a mess. I paid for it but I definitely did not use it. Their office was out of the airport. They wanted me to pick them up before dropping the car. That was like a joke, never seen before
Pros: Had small isssue with window and response was good
Cons: Car was smaller than was described in the original web based engagement
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