Arnold Clark Arnold Clark

Customer ratings worldwide

9.2 / 10
  • Value for money 9.1
  • Ease of finding 8.9
  • Agent helpfulness 9.3
  • Pick-up speed 8.7
  • Drop-off speed 9.2
  • Car cleanliness 9.5
  • Car condition 9.5

Arnold Clark Car and Van Rental is part of the Arnold Clark Group, a company based in the United Kingdom founded by the billionaire Arnold Clark, and obviously named after him also. The company is one of the largest car retailers in Europe with over 200 retail outlets in the UK. The company sells new, almost new, and used cars and vans both to individuals and businesses. It also leases vehicles to businesses.

Arnold Clark Car and Van Rental started in 1963. With over 60 years of experience, the company is unsurprisingly able to provide an excellent rental service. It focuses heavily on customer service. Arnold Clark Car and Van Rental also keeps all of its vehicles in tip-top condition, saying that they keep their vehicles in “drive-away” condition, so you won’t have to worry about being given a junker when you rent from the company.

Arnold Clark’s focus on customer service can be seen in its Trustpilot rating. As of the writing of this article, the company has a 4.9 out of 5  rating on the platform (from almost 20,000 reviews). Reviewers highlight how when they let the company know what they need, their team members make sure they receive just that. Those team members also go above and beyond to satisfy customers in every way possible.

The company also prides itself on its extensive fleet of vehicles. In recent years Arnold Clark has added many electric vehicles. With many chagrin stations across the UK, these are an excellent choice for those who keep the environment in mind when they travel. 

The company has locations across the UK. This includes major airports like London’s Heathrow Airport, Manchester Airport, and Edinburgh Airport. Many of its offices are in city centers, though. These provide rental cars for people who want to make trips but don’t own a vehicle themselves, whereas the airport locations serve travelers from all over the world.

Arnold Clark has an office just outside of London Heathrow Airport. To reach it, they offer a free shuttle from Terminals 2, 3, 4, and 5. It has an extensive fleet of vehicles at this office. The office itself is only open until 17:30, so if your flight arrives later, you will need to find a different supplier.

When you rent a vehicle from Arnold Clark, you’re allowed to take it to Northern Ireland and the Republic of Ireland (as long as it’s not a van, in which case you can only take it to Northern Ireland. Arnold Clark’s vehicles aren’t allowed to be taken to other European countries. Keep in mind that you need to notify the company ahead of time if you plan to travel across the Irish Sea so that they can form the paperwork. You also will need to purchase additional insurance to cover the vehicle if you plan to take it to the Republic of Ireland.

To conclude, Arnold Clark Car and Van Rental has decades of experience in the market and can provide a renter with exactly what they need with excellent customer service to boot.

United Kingdom
Exceptional 9.2 / 1,522 reviews
Most popular locations:

Aberdeen

Exceptional 9 / 36 reviews
Aberdeen Airport (ABZ) Very good 8.9 / 22 reviews
Downtown Exceptional 9.2 / 14 reviews

Dundee

Exceptional 9.3 / 41 reviews
Downtown Exceptional 9.4 / 36 reviews

Edinburgh

Exceptional 9.2 / 591 reviews
Downtown Exceptional 9.2 / 119 reviews
Edinburgh Airport (EDI) Exceptional 9.2 / 419 reviews
Edinburgh Sighthill Exceptional 9.2 / 53 reviews

Glasgow

Exceptional 9 / 199 reviews
Downtown Exceptional 9.3 / 38 reviews
Glasgow Airport (GLA) Exceptional 9 / 138 reviews

Inverness

Exceptional 9.5 / 183 reviews
Downtown Exceptional 9.5 / 58 reviews
Inverness Airport (INV) Exceptional 9.5 / 125 reviews

Leeds

Exceptional 9.2 / 22 reviews
Downtown Exceptional 9.2 / 22 reviews

London

Exceptional 9.1 / 72 reviews
London Airport Heathrow (LHR) Exceptional 9.1 / 72 reviews

Manchester

Exceptional 9 / 108 reviews
Manchester Airport (MAN) Exceptional 9 / 108 reviews

Milton Keynes

Exceptional 9.2 / 10 reviews
Downtown Exceptional 9.2 / 10 reviews

Paisley

Exceptional 9.4 / 16 reviews
Downtown Exceptional 9.4 / 16 reviews

Perth

Exceptional 9.2 / 17 reviews
Downtown Exceptional 9.2 / 17 reviews

Preston

Very good 8.9 / 18 reviews
Downtown Very good 8.9 / 18 reviews

Sheffield

Exceptional 9.4 / 31 reviews
Downtown Exceptional 9.4 / 31 reviews

Stirling

Exceptional 9.5 / 31 reviews
Downtown Exceptional 9.5 / 31 reviews

Wolverhampton

Very good 8.7 / 7 reviews
Downtown Very good 8.7 / 7 reviews
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