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Arnold Clark in Edinburgh (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: Took a long time to get the car.
Pros: Gave us a great car and no hassle changing the main driver.
Pros: It was the smoothest car rental I’ve ever had
Cons: So friendly
Pros: everything went smoothly and the vehicle was terrific for our needs
Pros: hassle-free, friendly staff, speedy pick-up
Pros: great service, great car, great everything! had no issues and those little ones were solved really easy and fast
Cons: it was all great
Pros: Friendly reassuring agent
Pros: Got a car consistent with what I expected. The process was fine. No hugely expensive unexpected costs that car rental companies often spring on me.
Cons: Office more out of the way than I expected ... my fault for not checking the map properly.
Pros: All other than website said they were closed when in fact they were open
Pros: They were very pleasant, friendly and helpful. The cars were good quality and low mileage
Cons: Nothing, we travelled by Train to Edinburgh and it was a bit of a taxi ride to the rental office, but I would say it was worth it for the service etc. If I had to find something for improvement it was that the car could have been cleaned a bit better, but they were very busy and I was glad to get the car as I had a 2 hour drive.
Cons: It takes an unbelievable numer of keystrokes for the agent to complete the transaction. Waited in line for 20 minutes then 20 minutes for the agent to complete the paperwork.
Pros: Great car, didn't tack on extra expenses, easy to work with
Cons: Just waited a little long
Pros: Very quick and efficient
Pros: Friendly, polite, courteus and professional.
Pros: Best car rental I've used to date
Pros: Very helpful and friendly staff.
Cons: I can’t fault them.
Pros: Easy, quick and efficient.
Pros: New car in excellent condition
Pros: Excellent service - great car. Dropoff at Glasgow was smooth, quick and efficient.