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Alma Car Hire at Zakynthos Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The info, all good.
Cons: Tha oil lamp was on, a window could go down by it self.
Pros: Really helpful and efficent agent
Cons: Car was in very old and battered condition, clutch was a bit dodgy
Pros: The service when collecting the car.
Cons: The car itself, though serviceable, was not of a great standard.
Cons: The car was not Road worthy! AC did not work, completely filthy, could hear the brake pads grinding, worn out tyres, broke down during our rental. Really bad car and quite scary to drive.
Pros: Assolutamente nulla!! atterrati all'aeroporto di Zante, dopo che tutti i passeggeri se n'erano già andati via da un pezzo, siamo rimasti in 6, io con mia moglie e 4 ragazze che, anche loro avevano prenotato con Alma Car Hire. Dopo aver telefonato una decina di volte fra noi e le ragazze, dopo circa un'ora sono arrivati in aeroporto con 2 ruderi, la nostra,una Chevrolet Matiz con Km 64000, aria condizionata completamente scarica e con un cigolio quando viaggiavamo che preludeva a nulla di buono.
Cons: Non hanno nessun ufficio presso l'aeroporto ed i contratti vengono su un tavolino esterno all'aeroporto. Dopo 3 giorni abbiamo dovuto cercare il vero ufficio in quanto la vettura a momenti andava a fuoco, ce l'hanno sostituita rifilandoci una Suzuki Jimny con Km 125000 che quando arrivava a 70 Kmh sembrava che si aprisse in 2. In tanti anni di noleggio auto una cosa del genere non mi era mai capitata. In ogni caso la vettura era siglata Diamond Cars.
Pros: Great communication and great service
Pros: They were really good. Friendly staff on time and no problems
Cons: It was really easy
Cons: I felt I should of been compensated for days lost due to the car being faulty
Cons: Alma car hire did not meet us at the airport as expected. We found out where the office was (called Car Leader) and due to a lack of cars like the one we reserved, were given a very old Alfa Romeo 147.This car had an inoperative front headlight, blown exhaust, engine warning light on all the time. Airbag warning light on, low oil pressure, broken suspension and door window switch. It was obviously a local’s car rather than a rental. A lot of money for a very poor/potentially dangerous vehicle…
Cons: Car was old and had an emmissions warning
Cons: The car was ok but it surely did felt like it’s been trough a lot. There were a lot of things that did not work properly but i discovered that only in the next days by driving it. However what was really upsetting is the fact that i still did not get the money from my deposit back (800 euros) 6 days after drop off. I have writen them on whatsapp but they only read the messages and do not reply back. To be honest I wouldn’t recommend anyone their services
Pros: Easy to use. good prices. friendly staff
Cons: It would be good to make it very clear that you will be met at the airport.
Pros: The car was adequate
Cons: 1. There was no-one at the airport when we arrived as advertised - so we had to find the walk away from the airport to find the office. 2. The care had a leak - I think it was from the windscreen wash tank - when we went around corners it leaked out below the glove compartment on the passenger side 3. We were about 45 minutes late dropping the car off and the representative was very upset and threatened to charge us for another day (In the end he didn't - partly because of the leak)
Pros: The rental procedures at picking-up the car went on pretty fast, didn't have to spend too much time.
Cons: Asked for a 4-doors car, get a 2-doors car instead. The passenger door couldn't be opened from the inside, only from the outside. How could have gotten the passenger out from the car in case of an accident?
Pros: Excellent friendly service
Pros: Fast service, pickup at the airport was effortless
Cons: Car was older model than expected according to the pictures, but that´s typical for Greece
Pros: We found the agent at the airport but had to wait a while for.the car to show up. When we dropped off the car there was no one to hand it in to, so we couldn't have it checked on the spot. However, the car was fine and certainly cheaper than other agents. They also don't try to sell.you other products
Cons: Everything. This company should not advertise with new cars when you receive cars of more than 7 years old
Pros: Het was een goede auto.
Cons: Een nadeel aan de auto was dat het portierslot aan de bestuurderskant niet werkte.
Pros: Friendly enough
Cons: The car was rubbish, engine light on the whole time, they had our details down wrong as to time to pick the car up even though I sent the flight number as requested so had to wait a long time to collect it, then there was no one there to return it to and they told us to leave the car unlocked with the key under the driver mat - which, having actually paid a deposit of over £900 for we were not willing to do!
Pros: The car was at a great price!
Cons: The tires of the car were very used, so the car would slide on tight corners. The A/C needed recharging, it was on/off during the 9 days.
Pros: Friendly staff
Cons: Difficulty in contacting them for drop off return
Pros: Very helpful although in paperwork it said we would be met at airport we actually had to go to the office so spent half an hour trying to find out where to go but overall good value for money!
Pros: I booked Nissan Note or similar car, but received VW Caddy (7 seats). Car was to big for our family and had a weak engine.
Pros: Having the broken car changed
Cons: The fact that I was given a broken car in the poorest condition, I have ever rented a car
Pros: Nothing, they rude and did not even turn up with the car. Spent the whole holiday trying to deal with them which ruined my 1 week away
Cons: Car did not turn up They did not bother to contact us We waited nearly an hour I had to contact them at cost to me from my UK mobile They had no car for us nor could they tell us when we would get one We then had to pay for a taxi to resort I had to incur further charges on my UK card to take money out to pay the taxi driver, which I would not have had to do if we had a car We then wasted 2 days of our holiday not having a car and being stuck in resort
Pros: Good comunication and easy to find and dropp off
Cons: Rent 5 seat car and get old 9 seat bus and with that car is very dangerous to driver, condition is very bad, it’s seems that wheels can broke any moment, apart that service was great.
Pros: First car was destroyed. The second was decent. The third was good. Communication was good.
Cons: They subcontract also the services.
Cons: We did not get the car that we rented. We got a worst car. It was much older than the rented and it suffocated many times. The car could not go up the slopes We got only a 18 eur refund but it does not cover the time that has been lost because of this car. They told us that we get another car about 9 a.m. But we had to wait 3,5 extra hours. About 12:30 p.m. we got another car. But that still wasn't the car that we rented.
Pros: Collected the car from my villa as I was isolating with Covid.
Cons: They provided me with a 12 year old car that had 228,000 km on the clock!
Pros: Very kind en good service
Cons: The car was a bit old
Pros: Polite service.
Cons: Terrible car. Girl was late when the car was changed to another. Girl was late before returning the car also.
Pros: Everything was perfect, got a better car than expected and although the car was dirty when we returned it, they had no problem with it.
Cons: I liked everything
Pros: When I had the breakdown they arrived on time with Replacement car.
Cons: I didn’t like that there was no proper check neither on the pick up or when we left it. The petrol was just enough for a day. The condition of both cars was awful. On the second the main airbag wasn’t working , the interior was falling apart, one door wasn’t locking or working, one window wouldn’t come up. I mean come on I know was a really cheap option for the money you asked but at least should be safe and manageable ...
Pros: agents communication was responsive and positive
Cons: Terrible car conditions (tires, transmission). Unsafe
Pros: Staff was friendly and trying to help although had limited possibilities.
Cons: Car was not as advertised, dirty very old and not of the class as reserved. Car was replace with another in the class we reserved but also was very old and had various problems incl not properly working AC, this car was also replaced for another also very old (and dirty) car with several problems but we decided to live with it for the remaining days , as least the airco worked in this one .
Pros: All issues were handled, but these required some waitings. They speak English on an intermediate level.
Cons: There is no booth at the airport. We got a different car than we rented, however actually the car was even better for the same price.
Pros: Car was clean.
Cons: Car was provided bit later than agreed, car was provided without booster we asked for, payment possible only by cash when pick up is not at their office. Tires are super old (my petrolhead husband assumes about 7-8 years old) each one different, not safe.
Pros: They do what they promise
Cons: Is is beter if you have to go homo earlyer to make one return point of your mony
Pros: The car was super affordable if a little old and cranky. It suited our family perfectly and did the job.
Cons: Friendly, honest and affordable.
Pros: Everything went quickly, without problems. Nice staff
Cons: We got a very old, dirty, ruined and stinking car.
Pros: Didn’t deal with alma, diamond cars was provided when we arrived
Cons: The company I hired was not the company I dealt with.