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Carwiz at Zakynthos Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Clean car. Easy check out and check in of the car.
Cons: Tried to up-sell additional insurance.
Pros: Meeting and transport from the airport to the desk, clean and almost new car, quick and easy drop off
Cons: Not fully clear explanation of insurace coverage and policy, fuel was not full, the car system set up was not complete (uncorrectly showed that tyre pressure Is low)
Pros: Great value for money, great service and really friendly people.
Pros: The office is near at the airport, and they also received me late at 22: 00 a clock. The car return was fast.
Cons: The car was full of damage, the windshield washer and left mirror did not work. Despite my 100% insurance, they wanted to take out insurance worth 375 euros with me. Noncence. The deposit is charged for 15 days, which is completely unacceptable (7 days in case of rental) The deposit is an extremely high 2000 EUR, and the rental fee is 1000 EUR, so we got a beat-up bus.
Pros: Exceptional long wait with only a couple of people in front. Rude patronising staff.
Cons: Been to the island about 10 times and used various car hire companies and never had this bad of an experienced! Completely incompetent!
Pros: Returning the car, the woman taking in the car was friendly and brought us to the airport without waiting
Cons: The agressive push to buy extra insurance although this was bought already at discover cars, we had to wait for a car brought in that was so damaged we could impossible list all damages such that upon returning the car we could be charged for one or several damages, the right head light was damaged such that the light at night only shined 2 meters in front of the car: dangerous and probably not legal Also the real fuel level (1/3) didn’t match the level on the report (5/8]
Pros: They had a van waiting at the airport to take you to the car rental counter location (off-airport). The car was as described and clean.
Cons: They're a scam. I came back with a coin-sized scuff on the BOTTOM of the bump (not visible unless you're laying on your back under the car) and they charged me 400euros in damage fees.
Pros: one of the sales representatives, Mrs. Eva, was rather nice and oriented to problem solving. car was rather clean at pick-up.
Cons: the car was in poor condition. it was scratched and dented on every side. even the car radio antenna was crooked. both tail lights were broken and the headlights were matted(lustreless). even so the sales agent put me in charge of crossing on a piece of paper the scratches. when I told him it was nearly impossible and it would take a lot of time he made some marks. car key was broken. at drop-off they tried to charge us for a scratch 400 euros.
Cons: No one in the airport at arrival. Had to call and wait 1/2 hour. Rented a car for 7 persons. But only shuttleservice for 2. 4 people had to wait in the airport for 2 hours before we could pick them up. Despite we made a Quick tjek in before arrival they did not use it. There were several customers and only one person to help, drive the shuttlecar, register the informations, receive payment and tjek the Cars.
Pros: customer service
Pros: Courtesy of the employee
Cons: Empty to empty policy - differently from what discovercars indicates.
Pros: They came at the airport to meet me and took me back at the end of my holiday.
Cons: Carwiz insist that I should take a full coverage dispite the fact that I already took a full coverage online on discovercar.com They told me that it was not the same "coverage" and end up threaten me to sign. They told me I was going to have my fuel stolen or that loss of key was not covered...they insist so much, it was really annoying.
Cons: it was a real steal. disappointed about how we have been treated
Pros: friendly approach
Cons: lengthy process, price confusion etc
Cons: They don't have service...just want to charge you for more...
Cons: too pushy to take out insurance
Pros: Extremely friendly
Cons: Car was not fully fuelled up (~20%), even though agreements said Full-to-Full. On dropping off, I was not compensated for excessive fuel. There was no windshield wiper fluid
Pros: it would be right to find someone on arrival and not have to call to be recovered
Cons: They wouldn't accept my International drives license file so I lost all of my credit and had to rent a car from Avis.