Van Rental at Cancun Airport

Upon arrival at Cancun International Airport, after you have picked up your luggage, one of the representatives of the supplier will be waiting for you with a blue shirt or vest at one of the following points: T2 International - they are located in front of the Grab and Go restaurant, after picking up your luggage go to the first door exit on the right. T2 Domestic - they are located next to the Welcome Bar, after picking up your luggage go to the pre-contract agencies exit. T3 - they are located next to the Margaritaville bar, after picking up your luggage go to the terminal exit on the right. T4 - they are located on platform C, after picking up your luggage go to the pre-contract agencies. If you can't find the representative or need help, please call.

Please clarify Drop-off instructions with Car Provider upon Pick-up.

Shuttle service. Cancun Airport has 4 different terminals, each with 2 exits. After collecting your luggage, proceed to the FRIENDS AND FAMILY area. A Surprice representative will meet you there and lead you to our shuttle bus. To confirm your arrival or for additional pick up instructions, please contact us via the following methods: Call Center / whatsapp: 00529987218573 (for calls and text messages) Emergency Number: 00529985365570

Please clarify Drop-off instructions with Car Provider upon Pick-up.

Upon arrival at Cancun International Airport, after you have picked up your luggage, one of the representatives of the supplier will be waiting for you with a blue shirt or vest at one of the following points: T2 International - they are located in front of the Grab and Go restaurant, after picking up your luggage go to the first door exit on the right. T2 Domestic - they are located next to the Welcome Bar, after picking up your luggage go to the pre-contract agencies exit. T3 - they are located next to the Margaritaville bar, after picking up your luggage go to the terminal exit on the right. T4 - they are located on platform C, after picking up your luggage go to the pre-contract agencies. If you can't find the representative or need help, please call.

Please clarify Drop-off instructions with Car Provider upon Pick-up.

Shuttle service. Cancun Airport has 4 different terminals, each with 2 exits. After collecting your luggage, proceed to the FRIENDS AND FAMILY area. A Surprice representative will meet you there and lead you to our shuttle bus. To confirm your arrival or for additional pick up instructions, please contact us via the following methods: Call Center / whatsapp: 00529987218573 (for calls and text messages) Emergency Number: 00529985365570

Please clarify Drop-off instructions with Car Provider upon Pick-up.

Please provide the flight number to ensure a successful meeting. For all terminals: Do not approach anyone without a sign bearing the name. Wait for the agent. Agents will be wearing white polo shirts with the company logo and will have a sign with the name. From Terminal 2: Upon arrival, connect to the free WiFi in the Immigration and Baggage claim area to communicate via WhatsApp. Exit the terminal, turn right (toward the coffee shop). Walk ~35m past "Grab & Go" until you pass the gated area.The agent will meet outside the terminal. From Terminal 3: Upon arrival, connect to the free WiFi in the Immigration and Baggage claim area to communicate via WhatsApp. Exit, turn left toward Family & Friends exit. Walk ~25m between the terminal and BERRY HILLS terrace. Agent is after the control gate. The agent will meet outside the terminal. From Terminal 4: After collecting luggage, walk straight down the corridor towards the exit. Pass several car rentals and tourist information businesses and continue straight. Avoid the exit marked "Ground Transportation," and proceed to the "Family and Friends Only" exit. If needed, ask a security agent to let you through. After passing through the automatic door, walk straight, and the representative will be waiting at the end of the corridor. From Terminal FBO: The agent will meet outside the FBO terminal. Look for the representative waiting for you.

Please clarify Drop-off instructions with Car Provider upon Pick-up.

If flight and contact information were provided when booking, a representative will monitor the flight status and contact upon arrival. Once luggage is collected, please call to request the shuttle and for further pickup instructions. Head to the designated Shuttle / Ground transportation area: in front of the Welcome Bar for Terminal 2 Domestic, in front of the Grab n Go Restaurant at Terminal 2 International, next to Margaritaville in Terminal 3, and next to Platform "C" at Terminal 4. Look for the employees of the supplier in uniform to assist. Please do not accept help from any taxi driver or anyone other than an official representative at the airport.

Please clarify Drop-off instructions with Car Provider upon Pick-up.

Please follow the sign to the car rental area

Please clarify Drop-off instructions with Car Provider upon Pick-up.