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Yes Rent A Car at Sofia Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The staff were responsive and helpful.
Pros: Efficient pick up and drop off. Car was upgraded to LPG which was considerably cheaper to run.
Pros: The picking up of the car was easy, the price is perfect!
Cons: The dropping off was little complicated since there was no agent the time of being at airport, plus no agent to ask about the deposit. I will wait two weeks to see about the returning deposit as I have told in the beginning.
Cons: I don't like scumbags. These conmen should be punished badly. And I don't think you (discover cars) don't know about their scam scheme. You advertise their fake ratings. Shame on you. I'll get my money back from you
Pros: Nothing. They ripped me off and overcharged me for nonsense reasons because they’re a scammy company.
Cons: They are scammers and ripped me off. Discover cars hasn’t done anything about it yet.
Cons: Car with smoke smell, 20 mintes walk on return - far from the terminal, waited 40 minutes to meet the agent after landing, 2 weeks for a single response from the customer support, when the car battery became empty, the agent told me it will take 3-4 hours to help in the center of Sofia
Pros: בהחלט אשתמש בכם שוב תודה רבה על הכל
Pros: very bad service. they are stealing the 300 euro deposit mony.
Cons: they stole my deposit money
Cons: I am still waiting for a return on my deposit after 10 days. The terms and conditions stated the deposit would be blocked on my credit card and returned at the end of the rental period but instead it was taken. To make matters worse neither Discover Cars or Yes Rent a Car have satisfactorily replied to my emails.
Pros: Very responsive when picking up the car. And accommodated our request to pick up the car at after hours.
Cons: Charged the wrong amount (more than what discover car rental told me). And still didn’t refund me after calling over 5 times. Rep said that she will take care of it but never did. Another rep asked me to email them but no response from the email.
Pros: Fantastic service
Cons: Everything was really cool
Cons: I forgot items in the car and they were never found. They charged my credit card and are still holding my deposit after returning the car.
Pros: dror, We hope you had a great trip to Sofia! How likely is it that you'd recommend DiscoverCars.com to a friend or family member? 0 1 2 3 4 5 6 7 8 9 10 Definitely didn't like Definitely liked You only have until 20 February 2023 to leave a review. I don't want to leave a review All the best, Customer Support Department Discover Cars
Cons: El depósito de dinero retenido por el coche es muy largo entre 15 y 30 días después de devolver el coche
Cons: Be warned the renter doesn’t return the deposit. I will never book with Yes Car BG again.
Pros: Cheap cars
Cons: Very unprofessional .No communication with the company, doesn’t reply to emails. No report issued when car was collected, no deposit returned. Charging your card for deposit rather than blocking it ( but “ read your terms and conditions carefully “ )
Cons: SCAM! Stay away from this company. They will charge your credit card 500 Euro after the car is returned! I have to contact the police and my bank to get the money back.
Cons: Despite a deposit the money has been taken from my account at the start of the rental. First time it happened on every rental cars I ever took. Customer service told me I'll get refund 15days after the 2nd of the rental, finger crossed It's not how work a deposit ...
Cons: Car rental company confirmed that car was returned OK and then did not return security deposit. When requesting deposit refund after 14 working days they fabulated damages that cost more than deposit value. I am sure the car was without damages when returning. I think they do it on purpose (fraud) and try it on their customers. I will have to go to court to get my money back. Please do not offer this car rental company at your webpage.
Pros: The ease of the process and courtesy of the representative
Pros: The Meet and greet service was perfect on waiting or queuing, as we walked outside of the terminal the car was waiting for us. very efficient.
Cons: Time in getting the holding deposit returned to my card
Pros: Once I understood that some individual would hover around arrivals outside moving locations as police and security moved them on it was ok. Not good communication at all and not just because of language. I was asked for a deposit(naturally) and asked when I put a debit card down if it was just a block on certain funds or actual deduction of funds involving an actual foreign currency conversion and I was told “no, just a block”. I will lose more from currency loss than renting the car
Cons: See above. Person dropping off the car didn’t give clear instructions. He knew what was to be done but didn’t communicate well resulting in multiple calls and aggregation when not needed.
Pros: Meet and greet service was very easy and efficient.
Cons: No mention of when the holding deposit would be returned when the agent collected the car from us on drop off.
Pros: Quick phone support and a clean car.
Cons: No desk in the airport and no way of knowing how to pick up and return the car. Wrong description - the car was described as an SUV when in reality it was a small car (cheaper options were available and I've picked Yes Car as I needed an SUV).
Cons: It is almost criminally outrageous to bury a 14-day deposit return delay in your T&Cs.
Pros: fast reaction
Cons: Still haven't received my deposit back.
Cons: Turned up at airport with baby, no car for us had to get another car which cost a fortune.