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Surprice at Prague Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The communication, meet up arrangements and drop off were perfect. It was a great price and cross border travel without a fee was a delight.
Cons: Hours limited to 9-5, but I can completely understand why.
Pros: It was very easy!
Cons: They responded to me emails when I had questions and made the pick up and drop off super easy!
Pros: Everything very easy thanks to the good communication with Pavel. Thank you!
Cons: 100€ for crossing borders is way too much
Pros: I was awaited at arrivals by a rep who took me back to their office to finalize the contract and pay due fees. My Credit card didn't seem to work with their ATM machine, so thy declined to take a deposit. Quite helpful staff
Cons: one unexpected extra tax for crossing the border, but otherwise everything was fine
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 24.
There is no maximum age.
A senior driver fee applies to drivers over the age of 73.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit or debit card on a main driver's name, booking voucher. Only physical driver's licenses are accepted (not digital versions).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: European Union.
Crossing country borders is forbidden to the following countries: Bulgaria, Romania.
Details are available from the car rental company's reservation office.
Moving the car from one island to another is forbidden.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Snow chains are allowed in icy/snowy conditions.
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
If the customer is late for a return for more than 120 minutes, extra day charges will apply, in addition to any other rental charges.