Prague Airport (PRG), Prague, Czech Republic
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Driver's country of residence is United States of America (USA) and age is 30-65
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NUCarrentals at Prague Airport

Aviaticka 1082/10, 161 00 Praha 6-Ruzyne
00420 603 332 233 / 00420 603 442 244 / 00420 775 505 550
Pick-up instructions
NU Car Rentals service is provided in co-operation with RentPlus Car Rental. Upon arrival please proceed to counter located in the Arrival Terminal of the airport.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Israel
Skoda Octavia
10/11/24

Cons: I didn't get the car I ordered. I ask for s/w and I got suv that is allot smaller.

Taiwan
Toyota Yaris Cross
9/11/24

Pros: No, definitely not

Cons: The service of its customer representative was so bad.

Israel
Skoda Octavia
8/28/24

Cons: They dont care for the customer at all. They lie blantly about the insurance. All they are are interested aboit is to take more and more money and make you uneasy about your choises.

Israel
Kia Sportage
8/27/24

Pros: New car, large, fuel efficient

Cons: The rental agent made us feel very very bad about not paying an additional 450 euro for extra insurance, we felt like not everything was explained upon booking.

Israel
Skoda Karoq
8/25/24

Pros: It was the worst service which I ever got

Cons: They stole my money only because my flight was delayed and I lated to arrive in scheduled time

Israel
Skoda Octavia STW
8/23/24

Pros: הבעיה שהכריחו אותי לשלם ביטוח נוסף למה ששילמתי לכם, לא הכירו בביטוח שלכם ןזה מאכזב

Israel
Skoda Octavia STW
8/16/24

Cons: Everything was totally ok with the car. However when I took it from the airport, I firstly recieved a car from a lower level (Skodia Karoq) with was too small to me. Only when I turned back to reception asking why I got this car, the representitive immediatly gave me a Hyundai Tucson which was ok. But why I had to come back and ask for it?

Israel
Skoda Karoq
8/8/24

Pros: The car was brand new, Staff is professional and friendly

Cons: The queues were very long at pickup. The location of the dropping point was in a place without any parking

Israel
Volkswagen Golf STW
7/31/24

Pros: Time spent dropping off the car

Cons: received a car smaller than we ordered ,which partly ruined our trip

United Kingdom
Volkswagen Polo
7/25/24

Pros: The price

Cons: The only complaint we have is we put on the discover car website we wanted to drop off in the city centre but the car rental company told us this was not possible and we had to return it to the airport meaning we then had to pay for a taxi to take us back to the city.

Canada
Volkswagen Golf
7/24/24

Pros: Efficient, friendly staff. Changed out my car for one with Apple CarPlay. They got me going very quickly.

Cons: The 1st car I got had no apple CarPlay so I returned it for one that included the app.

Bahrain
Volkswagen Polo
7/7/24

Pros: I really liked the team working there and service they gave .. will go with them in our next trip again.

Israel
Toyota Yaris Cross
7/1/24

Pros: Kind helpful service Perfect car condition

Cons: Very expensive full coverage insurance

United Kingdom
Volkswagen Golf
6/22/24

Pros: I've used this car rental a number of times and their service has been always of a high standart

Netherlands
Hyundai i30
6/14/24

Cons: I don't recommend it to anyone. After landing the plane in Prague, I went to pick up the car I had rented online. there were additional costs on site. I resigned from renting a car with this company. I never got my money back even though it was supposed to be sorted out. I really don't recommend it

Israel
Toyota Yaris Cross
6/10/24

Cons: We paid for insurance on the website, than when picking up the car the agent said we did the most basic one that doesn't include nothing.... Then he left us with an ultimatum, full insurance or nothing. Although, when looking on our purchase the insurance did include things he said it didn't like scratches, road assistant, theft protection

United Kingdom
Volkswagen Polo
6/10/24

Pros: All was well before the rental company claimed damage and blamed me for it

Cons: Attempted fraud and total lack of direct contact with NUCarrentals

United States of America (USA)
Skoda Karoq
6/9/24

Pros: Professional, friendly, fast customer support.

Estonia
Toyota Proace City
6/7/24

Pros: Easy to find, convenient location.

Cons: Condesending attitude.

Israel
Kia Sportage
6/7/24

Cons: Overpriced insurance, awful staff, charged me without explanation

United Kingdom
Volkswagen Polo
6/1/24

Cons: I was not informed of the additional charge for insurance I was therefore charged the same amount again! I’d rather that this was made clear when I paid for the rental rather than being told when I collected the car. I wad not the only person caught out by this YOU NEED TO MAKE IT CLEAR even if people are using a third party to rent the car!!!!

Spain
Toyota Yaris Cross
6/1/24

Pros: The brakes of the car were not in good condition

Israel
Skoda Fabia STW
5/30/24

Pros: A cheap price that creates a liqueur

Cons: the behavior of the agents. They just asked for money for insurances that I paid in advance

Malaysia
Toyota Proace City
5/27/24

Pros: Staff very welcoming.

Cons: Nothing at the moment.

Hong Kong
Toyota Yaris Cross
5/27/24

Pros: the condition of the car is very good. and easy to picking up

Cons: the service not very good. especially about the Insurance of the car

Canada
Volkswagen Golf
5/21/24

Pros: I got an upgrade, the car was almost new, very clean, in perfect state.

Israel
Volkswagen Polo
5/19/24

Cons: The insurance of full protection was expensive

Israel
Kia Sportage
5/18/24

Pros: בוצע נסיון למכור באגרסיביות ביטוח ביטול השתתפות עצמית. בוצע חיוב על מעבר למדינות השכנות ללא בקשה שלנו.כל הפעולות מוסתרות מעיני הלקוח בוצע נסיון לגבות השתתפות עצמית בגובה 10000 קרון על פגיעה ברכב שהיתה לפני השכרה. אני הייתי בטוח שאתם בודקים את החברות שמהם לקוחות משכרים את הרכב לא ממליץ לאף אחד להשכיר רכב מחברה הזאת.

Israel
Toyota Yaris Cross
5/18/24

Pros: Bad

Cons: Insolent and rude

Canada
Kia Sportage
5/16/24

Pros: Fast, efficient and polite

Israel
Skoda Fabia STW
5/12/24

Pros: the service was provided by Ren plus s.r.o I got a Hyundai i30 automatic station wagon. A clean new car with a large trunk. Low fuel consumption.

Cons: the service was provided by Ren plus s.r.o The aggressive persuasion attempts to buy additional insurance. The requirement to pay in euros the same nominal amount as defined in dollars.

United States of America (USA)
Volkswagen Golf
5/5/24

Pros: As always I tried to book VW Golf, got another car by KIA, really enjoyed driving it.

Cons: Car had only 1/4 of the tank full.

Ireland
Volkswagen Golf
5/5/24

Pros: Always taking the car from these guys and never an issue.

United States of America (USA)
Skoda Fabia STW
5/1/24

Pros: Good car, ease of pick up and drop off

Canada
Skoda Fabia STW
4/29/24

Pros: Easy to understand considering and English speaking person in Czechia.

France
Volkswagen Polo
4/27/24

Cons: I was not at all satisfied with an attitude of the NUCarrentals agent at the pick up desk who I found very arrogant and unpleasant. I was told by this man in not very nice manner that the additional insurance I paid for during an online booking was not covering their rental cars and therefore if I wanted to be covered correctly I have to take their insurance - which I did and paid additional 125 € .

United Kingdom
Toyota Yaris Cross
4/14/24

Pros: Really helpful staff.

Cons: Car could be cleaner.

Hong Kong
Toyota Yaris Cross
4/10/24

Cons: Lack of professionalism: Salesperson charged my credit card without informing fees, undermining trust. Misleading sales tactics: Staff deceived me by not disclosing charges for full insurance. Insufficient knowledge: Sales representatives provided limited information and failed to mention basic insurance options. Lack of transparency: Unclear cost information during deposit collection, resulting in surprise charges.

Portugal
Volkswagen Polo
4/10/24

Pros: Give me a bigger car because of the kids. The dropping process was fast and without problems.

Cons: Just the insurance doubt.

Czech Republic
Volkswagen Golf
3/18/24

Cons: What I didn't like is that they didn't have their own desk. A system generated heads-up on similar whereabouts are better off and handy. It's understandable that it's mentioned in small font somewhere within contract which all tourists will overlook.

United Kingdom
Volkswagen Polo
3/17/24

Cons: I feel I got deceived. I pay on the website a full coverage insurance but when we arrive to the desk the guy told us that means nothing we have to pay to them for their insurance coverage. Not fair at all

Israel
Volkswagen Golf
3/6/24

Pros: very friendly

Canada
Toyota Yaris Cross
2/24/24

Pros: I liked that they did not spend so much time trying to tell me that I need this extra insurance .

Cons: Everything went OK not really any big problems.

Israel
Volkswagen Polo
2/22/24

Pros: The representatives in the picking and dropping stages, made me feel there no way to trust them. The car was not checked when I returned it and the deposit is still held. The fact is that discover cars should have not expose me to such risk.

Czech Republic
Volkswagen Polo
2/20/24

Pros: Fantastic guys on office

Cons: None

Canada
Volkswagen Polo
2/19/24

Pros: Overall experience was 10. Service with a smile and very clean car

United States of America (USA)
Skoda Fabia STW
2/9/24

Pros: Staff was friendly, helpful, and informative.

Cons: Like most car rental places, we had to wait in line for about 20 minutes to pickup the car. Not a big deal, but a streamlined process would be appreciated.

United States of America (USA)
Skoda Fabia STW
2/8/24

Pros: I've used NUcars many times and each time the car is clean, ready when I arrive, and the service is always good. The people working there are always friendly and helpful. They have become my go to place in Europe.

Israel
Volkswagen Polo
1/25/24

Pros: The office is very close, and the service is fast, in less than ten minutes I left with the car.

Cons: Nothing

United States of America (USA)
Volkswagen Polo
1/9/24

Pros: Fast, smooth, easy.

Cons: Nothing.

United Kingdom
Volkswagen Polo
12/30/23

Pros: Everything

Cons: Everything

Israel
Volkswagen Polo
12/26/23

Pros: Good friendly service

Cons: Nothing

Israel
Kia Sportage
10/21/23

Pros: New car

Cons: Without insurance deposit is 6000! euro Mostly people can't afford it because of credit card ability So you have to pay them insurance that was dual price of the car Instead of 100 I've payed 300 euro

Canada
Kia Sportage
10/13/23

Pros: Only the drop-off is efficient, provided that you know that NU and Rent+ share space, because the Prague airport NU doesn’t have a sign in the return area.

Cons: I have some issues with how curt the desk agent was, but by far the worst thing was that every phone number listed on the Prague airport NU was out of service, including the roadside assistance one. Thankfully I didn’t need it, but I did need to ask them a simple question. To get an answer took many days, when it could have taken a minute. I had to use email to the US office NU to get them to find out from the Prague airport NU what the answer was and then get back to me.

Australia
Volkswagen Golf
9/19/23

Pros: N/A

Cons: Poor communication

Brazil
Volkswagen Golf
9/14/23

Pros: Retirada e retorno rápido e tranquilo, ótimo carro disponibilizado

Canada
Volkswagen Polo
9/6/23

Pros: I did like everything

Israel
Volkswagen Polo
9/5/23

Pros: very friendly, great car

Cons: hard to find the rental desk in the airport. also, had to find the car itself in a HUGE parking lot which took forever.

Kuwait
Volkswagen Polo
9/1/23

Pros: The service is bad and i have receive car but i didn’t take care . Bad company

United Kingdom
Volkswagen Golf
8/23/23

Pros: Only the car

Cons: Being charged for insurance waiver which says we did have insurance waiver cover only to be told we did not. Misleading and this is the way the company makes there money as this cost us more than the car. Issue raised by another client at the same time we were checking out the car.

Israel
Volkswagen Golf
8/22/23

Pros: The car was good the guys were nice

Cons: The difference in the price and the difference from the car i ordered

United Kingdom
Kia Sportage
8/21/23

Pros: The process was simple

Cons: Lack of clarity over insurance which enabled them to pressure up-sales. Very unethical.

Czech Republic
Kia Stonic
8/17/23

Pros: Fast and eficient. Returning guest.. in the register for faster service.

Cons: I was hoping for the upgrade. I’ve ordered crossover and got Kia ceed

United States of America (USA)
Volkswagen Polo
8/14/23

Pros: speedy process, I got a little better car than expected

Cons: The car had tire pressure warning light on and there were nail clippings in the driver door pocket.

Kuwait
Skoda Fabia STW
8/14/23

Pros: Speed ​​of implementation, host handling, ease of access to the place, value for the rental period

Cons: Nothing, it's all good

Oman
Volkswagen Polo
8/9/23

Pros: Friendly Staff

Cons: Easy pick up and drop off

United States of America (USA)
Volkswagen Polo
8/7/23

Pros: Convenience, efficiency, courteous and fast. Android auto in the car and hybrid was definitely a plus!

United Kingdom
Volkswagen Polo
8/4/23

Pros: Return was quick and friendly. We were met in the return car park and the representative inspected the car swiftly.

Cons: We were pressured by the NUCarrentals rep - once we had found the desk (it was called Budget Rent or something like that) - and he kept insisting that the basic cover we had bought with Carrentals did not cover 'their' car' and that we weren't covered for their car despite what I had in black and white. It would have been easy to spend more money but as I saw we had breakdown cover and basic insurance, and had purchased excess coverage separately, we didn't buy unnecessary cover.

Israel
Volkswagen Polo
8/1/23

Pros: The driving was OK.

Cons: We had problems with media display. We couldn't use Waze through the centraL display. Once this display stopped to work including looking to the rare side when driving to reverse, fortunately after certain time it return to work.

Poland
Volkswagen Polo
7/31/23

Pros: Quick service, good car

Cons: Charges. Crazy high. Cross-border fee at the level of the rent itself. Definitely not acceptable.

Denmark
Volkswagen Polo
7/23/23

Pros: Very helpful when we needed some more further info.

South Africa
Volkswagen Polo
7/20/23

Pros: They were good and friendly and efficient when picking up the car and also gave us information that we needed for tolls and other countries.

Cons: I am still awaiting my deposit, and 15 working days already passed.

South Korea
Kia Sportage
7/17/23

Pros: nothing

Cons: They overcharged me. The first price was 845.10 US Dollars. But at the airport office they showed me a contract and asked me to sign there with the price of 39,379.52 CZK (=1,860 US Dollars) As I trusted the company and was not familiar with the chek Corona, I signed. But later on I found they overcharged me, I asked them to correct the wrong but they denied and never explained on what basis they charged me 39,379.52 CZK (=1,860 US Dollars)

Italy
Volkswagen Polo
7/15/23

Pros: new car and access speed

United States of America (USA)
Volkswagen Golf STW
7/14/23

Cons: They sent me to ren+ who is now trying to charge me ridiculous fees.

United States of America (USA)
Kia Sportage
7/13/23

Cons: Car was inadequate. Rental guy almost burned me for twice the amount I paid.

Czech Republic
Skoda Karoq
7/9/23

Pros: Free upgrade, great quality car, friendly and helpful staff.

Cons: Nothing, it was great.

United Kingdom
Skoda Fabia STW
7/5/23

Pros: All went very smooth, car very good, very think great.

Cons: Guy at counter trying to sell up insurance when we already taken it out. Trying to tell us it was not valid.

United States of America (USA)
Volkswagen Polo
6/29/23

Pros: Good customer service, no pressure to buy additional insurance

Canada
Volkswagen Polo
6/27/23

Pros: Nice car to drive.

Cons: The agent very rude and not professional.

United States of America (USA)
Volkswagen Golf STW
6/22/23

Pros: Agent was helpful and explained all of the road rules for tolls when taking the car outside of the Czech Republic.

Cons: NU car rental was actually Car Rental +. We had to ask Sixt where the counter was.

United States of America (USA)
Volkswagen Golf STW
6/20/23

Pros: Everything was really easy and pleasant.

Cons: There’s nothing I can complain about at this time.

Guernsey
Volkswagen Polo
6/1/23

Pros: Quick and efficient.

Cons: Tried to sell us extra insurance.

Israel
Skoda Fabia STW
6/1/23

Pros: Irrelevant taking into account the following

Cons: Paid twice for full coverage. Was cheated either by DiscoverCars, or by rentplus, or, most likely, by coordination of both.

India
Kia Sportage
5/17/23

Cons: The provider charged extraordinary sum for insurance and RSA. Did not give details despite asking repeatedly.

United Kingdom
Skoda Fabia STW
5/16/23

Cons: I purchased full cover when booked the car on line. When I picked the car up at the airport I was told I had no cover and was sold a Platinum cover which cost more than the car hire. So I actually had 2 x car insurance. What a con.

India
Kia Sportage
5/15/23

Cons: I was continually pressurized and forced to buy insurance with exorbitant amount of 1500 Euro. When i denied repeatedly i was forced to deposit 6000 Euro instead of 1200 Euro as was assured by discovercars. I was having limit on my credit card of 5000euro. I had tough time to get it increased. It was clear-cut blackmail to extract 1500 Euro from me. Car was badly damaged. on locking dicky was not getting locked. On unlocking right rear door cud not be opened. Wiper rubber was hard very noisy.

United Kingdom
Volkswagen Polo
5/10/23

Pros: Easy drop off

Cons: Scaring customers who have their own excess insurance policy (not purchased at the counter), and making me feel like an idiot that I don’t purchase one. Taking higher deposit as a result of that without prior warning. They were also unable to make it clear what’s actually included in the basic waiver. Car was covered in multiple undocumented damages which were left for me to pick up on and then walk all the way back to have them correct it (great when you have tired 4 year old in a tow).

Israel
Hyundai i30
3/25/23

Pros: Easy

Cons: Very good stuff

United States of America (USA)
Volkswagen Polo
3/18/23

Pros: None.

Cons: I was told at the counter that NU is a bad company and would be better off to buy extra insurance even thou my credit card has insurance rental policy. I ended up paying twice a much for the rent. I was in a time constrain and no way to argue otherwise. I will never rent a car from NU again.

United Kingdom
Hyundai Tucson
3/2/23

Pros: Insufficient insurance, misleading information about the deposit

Cons: Unable to contact anyone while having issues at the rental desk, incorrect information regarding the deposit

Israel
Volkswagen Polo
2/28/23

Pros: Your insurance policy is a cone. I paid for the full coverage amount, and find out on pickup date that the coverage is not recognized by renatal company.

United Kingdom
Volkswagen Golf STW
2/21/23

Pros: Very efficient collection and quick drop off

Czech Republic
Skoda Fabia STW
2/19/23

Pros: Reasonable price considering the car type

Cons: Although I had free additional driver but they charged me in Prague and I'm still waiting for my claim

United Kingdom
Skoda Fabia STW
1/28/23

Pros: Very good service and good staff

France
Volkswagen Polo
1/11/23

Pros: No surprise.

Cons: 3 people visible in the agence only 1 for checking and 3 custumers waiting for renting so we wait quite long time.

Czech Republic
Skoda Fabia STW
1/10/23

Pros: Actually nothing. Car was ok, but dirty. Car drives nicely and smooth.

Cons: Car did not have mandatory equipment as is pharmacy set, vests, warning triangle. I am glad I didn’t need it and police didn’t stop me. Car had broken bumper and it was dirty from inside. Guy at front desk was absolutely unprofessional and he had some stupid questions. After two days I found out that mandatory equipment is missing, so I called rental desk, nobody answered, phone was off. So I called emergency number provided, they told me to buy it by my own. CHECK MANDATORY EQUIPMENT!

Germany
Volkswagen Polo
1/9/23

Pros: Really quick and professional service at the desk. Almost new car with 11000km. Good instructions how in and out from the parking lot. Fast return of the deposit.

United Arab Emirates
VW Golf
10/15/22

Cons: Wrong charge and impossible to reach them. They ignore any email communication.

Ireland
VW Up
9/6/22

Pros: The staff is doing job what they have to do

Cons: Just don’t like the extra charges, as we can’t for that like we had a flight delayed over 2 hours, and they were waiting for as and tried to charge as 150€ extra for collection after business hours

Ireland
VW Golf STW
9/3/22

Pros: Typical rental company.

Cons: Very high 'out of hours' charge 130 euros. Very high deposit 1400 euros. Would rent from that company If I was aware of that.

United Kingdom
VW Polo
8/31/22

Pros: Upgraded car.

Cons: Bit long to wait at pick up.

United States of America (USA)
VW Polo
8/18/22

Pros: Car was damaged and interior was dirty ... Without taking pictures on pick up I'd be paying for the condition of the vehicle after I dropped it and left Prague...

Ireland
VW Jetta
8/10/22

Pros: Very new car

Cons: Returning the car was a little slower than previously (3years ago) when you gave the car back in the carpark.

South Africa
VW Up
7/28/22

Pros: Fast

Cons: I was happy with everything

Netherlands
VW Up
6/14/22

Pros: Nice clean car

Cons: No check for damage

United Kingdom
Skoda Fabia
6/9/22

Pros: Excellent repesentatives at rental desk

Canada
Skoda Fabia Combi
4/29/22

Cons: I returned the car 1 week earlier than expected. The representative informed me that I would get that portion refunded. I have not received a refund for that time period as of yet.

United Kingdom
VW Polo
4/23/22

Pros: Friendly and helpful at the counter.

Cons: Very difficult to call to have questions answered. I rang half a dozen times and sent a message and an email. No response. This was poor.

Czech Republic
VW Polo
4/6/22

Cons: the rental company asked me to pay for services that i did not book

Czech Republic
VW Polo
3/31/22

Pros: car quality, perfect value of money, friendly & patient staff

Cons: it wasn't easy to find office. it shares same office with other 2 car renters. Logo of NU was almost invisible behind long queue. Long waiting to pick up

United Kingdom
VW Polo
3/17/22

Pros: Friendliness and ease.

United Kingdom
VW Golf
3/7/22

Pros: It was a positive experience. Convenient in all ways.

Cons: Can't think of anything, overall positive experience.

United Kingdom
VW Golf
2/22/22

Pros: I felt the car was good value overall until I was put under extreme pressure to take the additional insurance which I did not require as in fact I was fully covered - had it not been for this I would have given you a very good rating on everything

Cons: I was ripped off with unnecessary insurance charges by use of extreme scare tactics and being told that if there was any accident I would not even have a basic breakdown or recovery. Not being able to speak Czech and travelling to a mountainous region this left me feeling extreme pressure to take insurance I did not need especially as I had already an all excess insurance policy.

United Kingdom
Skoda Fabia Combi
1/7/22

Pros: People were nice and friendly, helpful, reassuring.

Cons: The car had a dent in the front wing, and the hidden cost of the insurance.

Czech Republic
Kia Sportage
12/23/21

Pros: The cars and operations efficiency is good

Cons: the staff ( not NU but RentPlus the cooperation supplier) is aggressive in their customer handling

Latvia
VW Up
12/2/21

Pros: Pas 4 working days , still not receive deposit

United Kingdom
VW Up
11/19/21

Pros: Simple and quick

Cons: Double check the cars as there are little variances on the faults and dents

Greece
VW Golf
11/14/21

Pros: PROFESSIONALISM

Cons: LONG TIME WAITING FOR RENT

Czech Republic
Dacia Logan
11/12/21

Pros: Nice staff, clean and new car. Good price.

Cons: The car rental company returned my money (blocked on my credit card) in 14 days. I waited in line for an hour to pick up the car.

United States of America (USA)
VW Golf
10/18/21

Pros: Effective

Cons: I have got a car with not a full gas tank

Canada
Dacia Logan
10/9/21

Pros: Easy communication

Cons: Difficult to find ....rental office nucars

Israel
Kia Sportage
10/6/21

Pros: Quickq

Cons: Nothing

Canada
VW Jetta
10/1/21

Pros: Car clean

Cons: Insurance

Ireland
VW Golf
9/30/21

Pros: Friendly and helpful. Very happy with the car and upgrade.

Israel
VW Polo
9/26/21

Pros: Nothing

Cons: My reservation was canceled, without reasonable explanation

Israel
VW Jetta
9/25/21

Pros: Rental was cancelled without previous notice

Czech Republic
Skoda Fabia Combi
9/22/21

Pros: I never received my car they were sold out and I didn't get a refund. Shitty experience!

Cons: I never received my car they were sold out and I didn't get a refund. Shitty experience!

Israel
VW Golf
9/16/21

Cons: We left without car and did not get any solution or help

United States of America (USA)
VW Up
9/15/21

Pros: Nothing. I did not get the booked car

Canada
Skoda Fabia Combi
9/13/21

Pros: everything except wait

Cons: long wait time

Latvia
VW Up
9/12/21

Pros: Except one of your employers, everything else was great! Thank you!

Cons: Hello! When I arrive to Prague in 26.august, about 3 pm, man, who worked that day, refused me car rental for 28.august, after more than1 hour waiting... He said, there is no more cars for saturday! Then I book a car on website to 28.august and car was available.

Israel
Dacia Logan
9/4/21

Pros: It was perfect

Israel
Dacia Logan
8/28/21

Cons: 1. Although I made a reservation there were no cars available 2. Got a car only after arguing with the agent 3. Car with no fuel at all, the warning lamp was on

Israel
VW Multivan
8/10/21

Pros: terrible no customer service had change of flight due to covid and though i called NU they wanted me to wait 4 hours with family for car after flight

Israel
Skoda Fabia Combi
8/4/21

Cons: what was agreed on compare to final cost

Cyprus
Kia Sportage
7/22/21

Pros: nothing

Cons: i could not get a car since they did not have any available

Czech Republic
VW Golf
7/14/21

Cons: they don't release the money fast.. car I returned and inspected ok and they said i will have money soon but it is already week my deposit is not retruned

Netherlands
Kia Sportage
7/2/21

Cons: Very slow service

Czech Republic
BMW 3 Series
6/16/21

Pros: The agent was professional.

Germany
VW Golf STW
1/7/21

Pros: Very quick, reliable and easy handling.

Cons: No declaration of exact car type.

United States of America (USA)
Skoda Fabia Combi
10/22/20

Pros: everything good small business run by young but efficient guys cars I have gotten are new

Cons: nothing

United Kingdom
Kia Sportage
9/8/20

Pros: The suv Kodia was great to drive

Cons: Awful customer service and Stay away everyone...The representative agent name John who served us on 24/8/20 at 11:50 am , he so rude , not polite and swearing to me Fuck off.. it’s unacceptable.. won’t recommend anyone to NuCarententals.. lack of staffs on the desk...only one staff and waiting for ages to be served.. bad services and next time I’ll prefer to go back to Budget car rental like last year..

Czech Republic
VW Up
8/26/20

Pros: All ok as usual.

Cons: Fast and easy process.

United Kingdom
VW Up
8/25/20

Pros: Very helpful and knowledgeable staff.

Portugal
Dacia Logan
8/16/20

Pros: Upgrade.

Cons: Time for car pick up

Czech Republic
VW Up
8/16/20

Pros: Good price

Cons: They failed to inform the Rent Plus company who issued the car about my rental.

Bosnia and Herzegovina
VW Up
7/18/20

Cons: I had to wait 1 hour to pick up car which affected my schedule.

United Kingdom
VW Jetta
7/15/20

Cons: I had to wait for about 1,5 hour to get my car ready - got Skoda Rapid, which is not the car I would include in the category I paid for. I would expect Wolkswagen Jetta, Skoda Octavia or similar. I also received the car with not full fuel tank - got proof of it and I obviously returned it with full one. The worst experience ever. And I’m renting cars very often ...

United Kingdom
Kia Sportage
2/26/20

Pros: There have been more marks and scratches than noted upon pick up. Took more pictures and representative confirmed them.

Ireland
Dacia Logan
1/9/20

Pros: Everything was perfect, loved the car

Cons: Nothing

United Kingdom
Dacia Logan
8/25/19

Pros: Low cost, decent vehicle model

Cons: Waited over an hour in a long queue with only 2 staff serving and not even an apology for the delay when finally getting to the desk.

United States of America (USA)
Skoda Fabia Combi
8/15/19

Pros: everything

Cons: nothing

United Kingdom
VW GOLF
8/13/19

Pros: N-a

Cons: Took over 2 hours to collect the car due to slow workers. car was a midrange family car but was scratched on most of the panels I took a full video of the car at the start to make sure no charges would come my way as the car was in a bad way. Other companies in the same location offered the same price but the customers had to wait at most 20 mins to be seen and get the car not the 2 hours I had to wait.

United Kingdom
Dacia Logan
8/11/19

Pros: PRICE

Cons: THE LENGTH OFF QUEUE NOT ENOUGH STAFF 3 HR SPEND IN LINE WOULD PAY THE LITTLE EXTRA FOR SHORTER QUEUE

United Kingdom
VW GOLF
7/25/19

Pros: easy check in and the guy was polite and spoke great English.

Cons: All good but perhaps run a loyalty scheme as i travel to Czech lots as we have a place there and family, I would use you again and again

United Kingdom
Skoda Fabia Combi
7/14/19

Pros: Ease of transaction

Cons: Price of child seat hire, the two seats cost more than the car rental.

United States of America (USA)
Dacia Logan
7/12/19

Pros: Agent was helpful picking up car but not so when we dropped the car off.

Cons: They need to have updated green insurance card in the car if they are going to charge 40 euros to the customers

United Kingdom
VW Golf
7/11/19

Pros: easy to find, relatively efficient

Cons: Time spent picking car up was unfortunate; long queue before us and building evacuated; could have had more staff if knowing many pick us around the same time

United Kingdom
VW Golf
7/8/19

Pros: Road tax included. Ease of picking vehicle up and returning it.

Cons: Always a basic skoda, even though I booked a golf.

United Kingdom
VW Up
7/1/19

Pros: Very clean and tidy car with no problems

Cons: Time spent in que to see representatives to finish paperwork and get keys for car. Must have been queuing for 40mins

United Kingdom
Skoda Fabia Combi
6/5/19

Pros: Guys on the desk were incredibly helpful and arranged for us to pick the car up 1.5 hrs early.

Cons: Nothing.

United Kingdom
VW Polo
5/4/19

Pros: The service was excellent and efficient.

Cons: N/A

Ireland
Opel Corsa
5/3/19

Pros: All great! Free upgrade.

Canada
VW GOLF
12/21/18

Cons: When you pick the car up it should be straight forward.The things you booked with the car like navagtion system and insurance where included in the price online.When you go to pick the car up you end up doing this all over again with a different price.Book online with what you need like nav-system told the final cost pay for it then pick the car up and be on your way There you go all thru that again and different cost,why should someone book online.Wasting your time

United Kingdom
VW Up
11/27/18

Cons: The car was very dirty inside and looks like previous user smoked one tone of cigarettes inside the car, totally disgusting.

United Kingdom
VW Polo
11/16/18

Pros: Good website

Cons: In Prague I have rented from RentPlus many times. Their website is awful, so I looked for alternatives. I found alternatives and rented a car from Nu Car Rentals. I could not see the rental desk because with one man standing at the RentPlus desk the Nu Car sign was obscured and I had to make a 'phone call. grrr!. If the confirmation had said go to the RentPlus desk, there would have been no problem. The car was great.

Ireland
VW Golf STW
11/2/18

Pros: Efficient service

Cons: It was through two agents, would rent directly in future

Canada
Opel Corsa
6/22/18

Pros: Fairly quick pick up / drop off

Cons: The office worker were right on the "ball" when they heard my concerns about the website glitch

Most Popular Car Rental Deals

Prague Airport
Economy
Skoda Fabia STW or similar
Skoda Fabia STW
  • 4
  • 4
  • 4
  • A/C
  • Man.
NUCarrentals
$9.64 per day
Prague Airport
Economy
Volkswagen Polo or similar
Volkswagen Polo
  • 5
  • 2
  • 5
  • A/C
  • Man.
NUCarrentals
$9.64 per day
Prague Airport
Compact
Volkswagen Golf or similar
Volkswagen Golf
  • 5
  • 2
  • 4
  • A/C
  • Man.
NUCarrentals
$9.64 per day
Prague Airport
Economy
Volkswagen Polo or similar
Volkswagen Polo
  • 5
  • 1
  • 5
  • A/C
  • Auto.
NUCarrentals
$10.69 per day
Prague Airport
Intermediate
Skoda Octavia or similar
Skoda Octavia
  • 5
  • 2
  • 4
  • A/C
  • Man.
NUCarrentals
$11.76 per day
Prague Airport
Economy
Skoda Fabia STW or similar
Skoda Fabia STW
  • 4
  • 3
  • 4
  • A/C
  • Auto.
NUCarrentals
$11.76 per day
Prague Airport
Compact
Hyundai i30 STW or similar
Hyundai i30 STW
  • 5
  • 2
  • 5
  • A/C
  • Man.
NUCarrentals
$11.76 per day
Prague Airport
Compact
Volkswagen Golf or similar
Volkswagen Golf
  • 5
  • 2
  • 5
  • A/C
  • Auto.
NUCarrentals
$11.76 per day
Prague Airport
Compact Crossover
Kia Stonic or similar
Kia Stonic
  • 5
  • 2
  • 5
  • A/C
  • Man.
NUCarrentals
$12.83 per day
Prague Airport
Standard SUV
Skoda Karoq or similar
Skoda Karoq
  • 5
  • 3
  • 5
  • A/C
  • Man.
NUCarrentals
$14.97 per day
Prague Airport
Compact SUV
Toyota Yaris Cross or similar
Toyota Yaris Cross
  • 4
  • 2
  • 4
  • A/C
  • Auto.
NUCarrentals
$14.97 per day
Prague Airport
Compact SUV
Toyota Yaris Cross or similar
Toyota Yaris Cross
  • 5
  • 2
  • 4
  • A/C
  • Auto.
NUCarrentals
$14.97 per day
Prague Airport
Compact SUV
Toyota Yaris Cross or similar
Toyota Yaris Cross
  • 4
  • 2
  • 4
  • A/C
  • Auto.
NUCarrentals
$14.97 per day
Prague Airport
Intermediate
Skoda Octavia STW or similar
Skoda Octavia STW
  • 5
  • 3
  • 4
  • A/C
  • Man.
NUCarrentals
$16.04 per day
Prague Airport
Intermediate
Skoda Octavia or similar
Skoda Octavia
  • 5
  • 2
  • 4
  • A/C
  • Auto.
NUCarrentals
$16.04 per day
Prague Airport
Compact
Volkswagen Golf STW or similar
Volkswagen Golf STW
  • 5
  • 4
  • 5
  • A/C
  • Auto.
NUCarrentals
$16.04 per day
Prague Airport
Standard SUV
Kia Sportage or similar
Kia Sportage
  • 5
  • 3
  • 4
  • A/C
  • Auto.
NUCarrentals
$18.17 per day
Prague Airport
Intermediate
Skoda Octavia STW or similar
Skoda Octavia STW
  • 5
  • 3
  • 5
  • A/C
  • Auto.
NUCarrentals
$18.17 per day
Prague Airport
Compact Crossover
Kia Stonic or similar
Kia Stonic
  • 5
  • 2
  • 4
  • A/C
  • Auto.
NUCarrentals
$18.17 per day
Prague Airport
Compact SUV
Toyota Yaris Cross or similar
Toyota Yaris Cross
  • 4
  • 2
  • 4
  • A/C
  • Auto.
NUCarrentals
$18.17 per day
Prague Airport
Standard SUV
Hyundai Tucson or similar
Hyundai Tucson
  • 5
  • 2
  • 5
  • A/C
  • Auto.
NUCarrentals
$20.32 per day
Prague Airport
Mini Van
Toyota Proace City or similar
Toyota Proace City
  • 7
  • 2
  • 5
  • A/C
  • Auto.
NUCarrentals
$45.97 per day
Prague Airport
Full-size Elite Van
Peugeot Traveller or similar
Peugeot Traveller
  • 9
  • 4
  • 4
  • A/C
  • Man.
NUCarrentals
$69.49 per day
Prague Airport
Full-size
Kia Optima or similar
Kia Optima
  • 5
  • 2
  • 4
  • A/C
  • Auto.
NUCarrentals
$72.70 per day
Prague Airport
Full-size Elite Van
Peugeot Traveller or similar
Peugeot Traveller
  • 9
  • 3
  • 4
  • A/C
  • Auto.
NUCarrentals
$76.97 per day
Prague Airport
Standard Elite SUV
Skoda Kodiaq or similar
Skoda Kodiaq
  • 5
  • 2
  • 5
  • A/C
  • Auto.
NUCarrentals
$93.01 per day
Prague Airport
Compact
Hyundai i30 STW or similar
Hyundai i30 STW
  • 5
  • 2
  • 5
  • A/C
  • Man.
NUCarrentals
$17.42 per day
Prague Airport
Compact SUV
Toyota Yaris Cross or similar
Toyota Yaris Cross
  • 5
  • 2
  • 4
  • A/C
  • Auto.
NUCarrentals
$19.70 per day
Prague Airport
Standard SUV
Skoda Karoq or similar
Skoda Karoq
  • 5
  • 3
  • 5
  • A/C
  • Man.
NUCarrentals
$19.70 per day
Prague Airport
Intermediate
Skoda Octavia or similar
Skoda Octavia
  • 5
  • 3
  • 4
  • A/C
  • Man.
NUCarrentals
$23.14 per day
Prague Airport
Full-size
Chery Tiggo or similar
Chery Tiggo
  • 5
  • 3
  • 5
  • A/C
  • Auto.
NUCarrentals
$51.75 per day
Prague Airport
Mini Van
Toyota Proace City or similar
Toyota Proace City
  • 7
  • 2
  • 5
  • A/C
  • Auto.
NUCarrentals
$59.77 per day
Prague Airport
Full-size Elite Van
Peugeot Traveller or similar
Peugeot Traveller
  • 9
  • 4
  • 4
  • A/C
  • Man.
NUCarrentals
$90.66 per day
Prague Airport
Full-size Elite Van
Peugeot Traveller or similar
Peugeot Traveller
  • 9
  • 3
  • 4
  • A/C
  • Auto.
NUCarrentals
$100.96 per day
The above prices are only approximate and were last updated at 6:11 PM on 12/9/24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1000.00 - € 3000.00), Theft Protection, Tire & Glass Coverage, Third Party Liability (TPL), Airport surcharge, VAT (value added tax), Free modifications.
Driver requirements
Minimum rental age is 21 years.
A Young driver fee is not applied.

Maximum rental age is 70 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.

Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Diners, Eurocard, MasterCard credit card, VISA credit card, American Express credit card.

Cash is accepted as a form of payment.
When paying with cash, a debit/credit card issued on the main driver's name is required for security purposes.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.
Details are available from the car rental company's reservation office.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services

Prices for extras are shown on the booking page.


Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.

Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
In no case will a refund be given for unused fuel.
Details are available from the car rental company's reservation office.
Additional information
By law, winter tires are mandatory on all roads from 15.11 to 31.03.
Snow chains are allowed in icy/snowy conditions.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.

Pick-up & Drop-off
Mon:  08:00 - 22:00
Tue:  08:00 - 22:00
Wed:  08:00 - 22:00
Thu:  08:00 - 22:00
Fri:  08:00 - 22:00
Sat:  08:00 - 22:00
Sun:  08:00 - 22:00

Top Suppliers at Prague Airport

RightCars
Exceptional 9.4 / 106 reviews
+420702209925
Aviaticka 1092/8, 161 00
$30 - $74
WheeGo
WheeGo
Exceptional 9.1 / 247 reviews
+420733532098 / +420468006000
Areal Go Parking, Prague airport, Ke Kopanině 529, 252 67 Tuchoměřice, Czechia
$27 - $81
Working hours
Mon:09:00-17:00
Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
Fri:09:00-17:00
Sat:01:04-01:05
Sun:01:03-01:05
Europcar
Exceptional 9.1 / 22 reviews
+420246096711 / +420725777621
Václav Havel Airport Prague, Aviatická 1092/8
$67 - $79
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Carwiz
Exceptional 9 / 111 reviews
+420725293521
Prague Airport (PRG)
$38 - $1,950
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
GreenMotion
Exceptional 9 / 43 reviews
+420725293523
Aviatická 1092/8, 161 00 Praha 6-Ruzyně
$43 - $170
Working hours
Mon:09:00-18:00
Tue:09:00-18:00
Wed:09:00-18:00
Thu:09:00-18:00
Fri:09:00-18:00
Sat:09:00-18:00
Sun:09:00-18:00
Enterprise
Very good 8.8 / 13 reviews
+420220113454 / +420777219692
Aviatická 10, 161 08 Praha 6
$23 - $245
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Budget
Very good 8.6 / 48 reviews
+420602165104
Airport Ruzyne, Prague 6, Prague, 160 08
$27 - $160
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Surprice
Very good 8.6 / 25 reviews
+420775555372 / +420776051119
Aviatická 1092/8, Praha - Ruzyně, PSČ 161 00
$30 - $72
Working hours
Mon:08:30-16:30
Tue:08:30-16:30
Wed:08:30-16:30
Thu:08:30-16:30
Fri:08:30-16:30
Sat:08:30-16:30
Sun:08:30-16:30
RENT PLUS
Very good 8.2 / 1,063 reviews
+420775505550
Parking building C Aviatická 1082/10, 161 00 Prague 6 - Ruzyně
$12 - $123
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
SIXT
Very good 8.2 / 11 reviews
+420222324995
Aviaticka 1
$44 - $91
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-20:00
Sun:08:00-22:00
Ace Rent a car
Ace Rent a car
Very good 8.1 / 14 reviews
+48668330972
Aviaticka 1092/8, Praha 6
$14 - $22
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Thrifty
Thrifty
Very good 8 / 8 reviews
+420225345021
Prague Vaclav Havel Airport
$42 - $75
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Alamo
Average 7.9 / 40 reviews
+420777219692
Prague Vclav Havel Airport
$25 - $1,368
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Firefly
Firefly
Average 7.7 / 1 review
225345021
PRAGUE VACLAV HAVEL AIRPORT
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Hertz
Hertz
Average 7.7 / 1 review
225345021
Prague Vaclav Havel Airport
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Avis
Avis
Average 7.7
+420235362420
Airport Ruzyne, Prague 6, Prague, 160 08, Czech Republic
$59 - $137
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sun:12:00-20:00
AddCar
AddCar
Average 7.6
+420720195178
K Letisti 1019/6, Praha, 16100
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
National
National
Average 7.6
777219692
Aviaticka 10
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Autounion
Autounion
Average 7.5 / 2 reviews
+420702277437 / +420799115166
Prague Airport
$43 - $503
Working hours
Mon:09:00-17:30
Tue:09:00-17:30
Wed:09:00-17:30
Thu:09:00-17:30
Fri:09:00-17:30
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