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Europcar at Prague Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Quick time for pick up the car
Cons: We were asked to deposited 500 euro instead of 400 euros as mentioned in the booking voucher
Pros: Old excelen
Cons: Old good
Pros: It went fast and smoothly and the agent was kind and helpful
Cons: The car had around 17 findings/ damages in the protocol, almost impossible check all of them. During the drop-off imposible to make sure that the findings on the car are new or the original. The car also had some interier burn, which has not been seen diring the pick up and during drop off they charged me. Fortunately I got a full coverage insurance, which is strongly recommended!!
Pros: FAST AND EAZY TO PICK AND RETURN
Cons: NICE WAS OFFER TO GET UPGRATE CAR
Pros: Professional staff member on pickup. Very clear and detailed explanation about the process. Described the differences between basic and full insurance but did not pressure or try to trick into taking full. Received the car i ordered (Octavia Combi) but actually an upgraded model (RS)! Straightforward return (meticulous but fair examination of car condition).
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 24.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
A digital driver's license will not be accepted — you must bring your physical driving license.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Winter tires, then an additional amount of deposit will be held on their credit card.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express, Diners. Any other cards or cash payments are not accepted.
Visa Electron, Maestro is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Croatia, Slovenia, European Union.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Snow chains are allowed in icy/snowy conditions.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
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