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SIXT in Lisbon (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The agent who helped us was nice and professional. However, the other agent working that day was taking her time and not helping customers, although many were waiting. overall, the process also takes a long time, so people have to wait for a while to pick up their car.
Cons: Too slow
Cons: Pressure to buy extra insurance. They added roadside assistance to rental contract and I didn’t notice the extra charge until later.
Pros: The drop off was horrific .. spent 45 minutes trying to find the office .. no signs .. no spoke English to ask . File Maps had the office in a empty lot with garbage bins . They need to so much better with directions and description. We dropped of in averio , Portugal .. it was a nightmare !
Cons: Service once we got it was good . It was the nightmare of finding where to drop off the car I could have done without
Cons: It took us two hours to pick up our car as there system wasn't working (which is apparently very common) and we had an additional charge for a one way fee we thought we’d already paid
Pros: Warm and helpful
Cons: Long wait time for documents to be sent over post drop off of cars
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of1.85 EUR day up to a maximum of 18.50 EUR rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses from non-EU countries (except Switzerland) are accepted if no visa has been entered in the passport.
All non-EU residents staying in the EU for longer than 6 months must present a driving licence from an EU country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Spain-Mainland, Sweden, Switzerland, United Kingdom.
Crossing country borders is forbidden if the car is rented in the following territory(ies): Madeira.
crossing country borders is forbidden for certain car groups.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
In no case will a refund be given for unused fuel.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off
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