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![Surprice in Lisbon (Downtown)](https://www.discovercars.com/PartnerFiles/23/logo_70x35.png)
Surprice in Lisbon (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: The insurance chargé of $2400 or at the coûter $400 no faut.I hâte beeb fouiller like that
Pros: efficiency and great prices
Cons: I must pay 300 euros because the rim has a small scratche and I think the scratche was there since the begining.... I Think I was stolen. I´m very disapppointed.
Pros: nothing
Cons: i was screwed for an absolutely tiny like tiny scratch that was likely already on the car
Pros: The agent we dealt with was friendly, quick and got us on our way quickly.
Cons: Surprice was good to deal with picking up and dropping off! No complaints here.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of2.15 EUR day up to a maximum of 21.53 EUR rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 99 years.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Senior drivers 75 years of age or older who wish to rent a vehicle must purchase Additional Insurance.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): non-EU. A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, return flight ticket, flight information, boarding pass.
When rental period exceeding 25 days, the deposit will be charged at the beginning of the rental.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
In the event of damages to the car, without providing a police report, CDW and any other additional protection become voided.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
Visa Electron, American Express, Cash, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following country: Spain-Mainland. In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
In no case will a refund be given for unused fuel.
If the customer is late for a return for more than 120 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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