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Keddy in Lisbon (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: It was not Keddy but Europcar
Cons: strange drop off process
Pros: Europcar charged an additional fee for different city drop off location despite having paid for this at the time of booking
Pros: The pickup was simple and quick.
Cons: OMG, where do I start. First of all, we have never driven an EV and from what the rep told us at check-out, we thought we were told everything we needed to know. WRONG. She told us about the apps to use so we could find charging stations so we downloaded them - great! There are so many along our route! What we WEREN'T told is that the stations do not take credit cards. You either had to use the app or buy a prepaid card. We nearly ran out of charge and had to call a tow looking for help..
Pros: I got the car I booked - which generally does not happen. Clean, low mileage, great condition.
Cons: Discovered the windshield water spray sis not work - a bit tricky when driving on rainy days
Pros: The return was perfect. The representative waited at the street.
Cons: Convinced to take an automatic car without telling me it is smaller than the size of the original reservation.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Many highways in mainland Portugal are tolled using only electronic means.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of 2.23 EUR per day up to a maximum of 22.30 EUR per rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.
A young driver fee applies to drivers under the age of 23.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Roof rack, Toll pass / E-toll device, Wi-Fi, then an additional amount of deposit will be held on their credit card.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.