Downtown, Lisbon, Portugal
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Rent Auto in Lisbon (Downtown)

Av. D. João Ii - Estação Do Oriente | Loja G204 - Lote 1.07.15 - 1990-233, Lisbon
00351218966320
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:30-13:0015:00-18:30
Tue:08:30-13:0015:00-18:30
Wed:08:30-13:0015:00-18:30
Thu:08:30-13:0015:00-18:30
Fri:08:30-13:0015:00-18:30
Sat:08:30-13:0015:00-18:30
Sun:08:30-13:0015:00-18:30
Holidays (Office closed)
December 25
January 1
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Israel
Peugeot 2008
8/31/23

Pros: Easy process, very fast. I totally recommend it.

Cons: Great.

Switzerland
Mitsubishi Space Star
7/26/23

Pros: Perdonal drop off service in Faro

Cons: Fuel was not full. Car not clean

Canada
Fiat Panda
7/23/23

Pros: Great service and friendly and helpful staff.

United States of America (USA)
Seat Ibiza
7/3/23

Pros: Very friendly staff!

Cons: A little hard to drop off car due to location and dual addresses being provided.

South Africa
Mitsubishi Space Star
5/10/23

Pros: Collection was easy.

Cons: The delivery was a nightmare. Spent over 30 mins driving around, trying to find the person / drop off point. Ended up wasting the fuel that we had filled

Canada
Mitsubishi Space Star
11/28/22

Pros: Very personalized service by Vasco at Estacion Oriente. He brought the car around promptly and was waiting at the curb for us when I dropped it off. Quickly addressed our need for an upgrade when we picked up the car and was able to arrange it for a very modest price. Gave us a complimentary commercial map that we returned at the end of our rental. Great experience.

Canada
Fiat Panda
11/28/22

Cons: La façon de faire concernant l'essence. Le réservoir n'est pas plein lors de la prise de possession et il faut le ramener au même niveau qu'à la prise de possession. À notrr arrivée le réservoir était au 1/4, c'est vraiment difficile à prévoir et de peur de tomber en panne dans le trafic dans une ville inconnue nous l'avons rendue au delà de la moitié. Nous avons probablement laissé l'équivalent d'un jour de location en essence supplémentaire dans la voiture.

United States of America (USA)
Mitsubishi Space Star
10/22/22

Pros: Very efficient and friendly service

Cons: Nothing

United Kingdom
Fiat Panda
10/14/22

Pros: Overall price was good, and the representative when we first picked up the car was professional.

Cons: Hard to find the desk - Location on any map service was way off. Indicating on the rental voucher where the pick up is (at the station, by the bus area), would have saved us time. NO AC although requested, given a car that was not equipped with it. Poor condition of the exterior with scratches, marks, and missing alloys on the wheels. Vague drop off info, which should have been written down (being a week later from pick-up) + rude staff at drop-off (Faro airport).

Canada
Fiat Panda
10/7/22

Cons: The quality of the vehicle was below my already low expectations. It had many dings (not a big deal), windshield wipers didn’t work properly (more problematic), and driver’s side door handle had been damaged so it stuck open and had to be pushed to close properly (inconvenient).

United States of America (USA)
Mitsubishi Space Star
10/3/22

Pros: Easy rental

Cons: No issues

Canada
Mitsubishi Space Star
9/18/22

Pros: Great personnalized service

Canada
Ford Focus STW
9/12/22

Pros: Great service

Cons: A bit pricey

Greece
Ford Fiesta
9/3/22

Pros: Polite and good service of the staff

Ireland
Ford Fiesta
8/14/22

Pros: Efficiency and friendliness.

United Kingdom
Ford Fiesta
8/13/22

Pros: Everything was perfect

Cons: Everything was perfect

United States of America (USA)
Ford Fiesta
7/3/22

Pros: No line and great customer service.

Cons: No clear parking spots for pick up or drop off.

United States of America (USA)
Ford Fiesta
6/13/22

Pros: Friendly representatives who got us in and out quickly, once we found them.

Cons: There was no indication from DiscoverCars that there is no office marked "DiscoverCars" but that they operate under RentAuto. I even asked online how to find their office but they only told me to go to the Estacao do Oriente train station. That's it. That train station is a HUGE train station and better instructions, including "look for the RentAuto office," would have helped. We almost missed getting our car the first day because we ran around trying to find the office.

United States of America (USA)
Opel Corsa Hatchback
4/22/22

Pros: Great customer service!

United Kingdom
Ford Fiesta
4/19/22

Pros: Great service by Maria and the team

United Kingdom
Mitsubishi Space Star
1/4/22

Pros: Amazing service. Great location and very friendly and helpful staff.

Puerto Rico
Seat Arona
12/4/21

Pros: Servicio rápido y de calidad!

United States of America (USA)
Ford Fiesta
11/21/21

Pros: Great price and helpful staff made everything easy!

Most Popular Car Rental Deals

Downtown
Mini
Fiat Panda or similar
Fiat Panda
  • 5
  • 1
  • 5
  • A/C
  • Man.
Rent Auto
$9.59 per day
Downtown
Economy
Mitsubishi Space Star or similar
Mitsubishi Space Star
  • 5
  • 2
  • 5
  • A/C
  • Man.
Rent Auto
$10.64 per day
Downtown
Economy
Seat Ibiza or similar
Seat Ibiza
  • 5
  • 2
  • 5
  • A/C
  • Man.
Rent Auto
$12.06 per day
Downtown
Economy
Seat Ibiza or similar
Seat Ibiza
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Rent Auto
$16.89 per day
Downtown
Compact Crossover
Fiat Egea Cross or similar
Fiat Egea Cross
  • 5
  • 2
  • 5
  • A/C
  • Man.
Rent Auto
$16.89 per day
Downtown
Intermediate
Peugeot 308 SW Estate or similar
Peugeot 308 SW Estate
  • 5
  • 3
  • 5
  • A/C
  • Man.
Rent Auto
$23.59 per day
Downtown
Intermediate SUV
Seat Arona or similar
Seat Arona
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Rent Auto
$24.70 per day
Downtown
Full-size Van
Ford Transit Custom or similar
Ford Transit Custom
  • 9
  • 3
  • 5
  • A/C
  • Man.
Rent Auto
$63.39 per day
The above prices are only approximate and were last updated at 7:27 PM on 12/6/24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, First additional driver, Additional driver, Collision Damage Waiver (deductible: € 1500.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Road tax, VAT (value added tax), Free modifications.
Rate excludes
Many highways in Portugal are tolled using only electronic means.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of 1.85 EUR per day up to a maximum of 18.50 EUR per rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 26.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following payment methods are accepted: Cash, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.

Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Cross border fee.
Prices for extras are shown on the booking page.

Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

The first additional driver is allowed free of charge. Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
Winter tires are not mandatory in Portugal.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.

Pick-up & Drop-off
Mon:  08:30 - 13:00, 15:00 - 18:30
Tue:  08:30 - 13:00, 15:00 - 18:30
Wed:  08:30 - 13:00, 15:00 - 18:30
Thu:  08:30 - 13:00, 15:00 - 18:30
Fri:  08:30 - 13:00, 15:00 - 18:30
Sat:  08:30 - 13:00, 15:00 - 18:30
Sun:  08:30 - 13:00, 15:00 - 18:30

Top Suppliers in Lisbon (Downtown)

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Working hours
Mon:08:30-18:30
Tue:08:30-18:30
Wed:08:30-18:30
Thu:08:30-18:30
Fri:08:30-18:30
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Drive on Holidays
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Tue:07:30-20:30
Wed:07:30-20:30
Thu:07:30-20:30
Fri:07:30-20:30
Sat:07:30-19:30
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Tue:09:00-19:00
Wed:09:00-19:00
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Ok Mobility
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Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
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Keddy
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Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
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Europcar
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AV.ANTONIO AUGUSTO AGUIAR,24 C/D
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Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
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SIXT
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Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
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Movyng Rent A Car
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Avis
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Tue:08:00-12:3014:30-18:00
Wed:08:00-12:3014:30-18:00
Thu:08:00-12:3014:30-18:00
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Masterkings
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Working hours
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Tue:09:00-18:00
Wed:09:00-18:00
Thu:09:00-18:00
Fri:09:00-18:00
Sat:09:00-18:00
Sun:09:00-18:00
ABBYCAR
ABBYCAR
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Working hours
Mon:09:00-18:30
Tue:09:00-18:30
Wed:09:00-18:30
Thu:09:00-18:30
Fri:09:00-18:30
Hertz
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Tue:08:30-12:3014:30-18:30
Wed:08:30-12:3014:30-18:30
Thu:08:30-12:3014:30-18:30
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Thrifty
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Tue:08:30-12:3014:30-18:30
Wed:08:30-12:3014:30-18:30
Thu:08:30-12:3014:30-18:30
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Sun:09:00-13:00
Budget
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Rua Castilho 167 E
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Working hours
Mon:08:00-12:3014:30-18:00
Tue:08:00-12:3014:30-18:00
Wed:08:00-12:3014:30-18:00
Thu:08:00-12:3014:30-18:00
Fri:08:00-12:3014:30-18:00
Sat:09:00-13:00
Sun:09:00-13:00
Surprice
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Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
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