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AUSOCAR RENT-A-CAR in Lisbon (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: no fuss, no tricks. great service
Pros: Pick up was quick and the car repeated the expected standards
Cons: We asked about highways in Portugal and they didn’t mention we had to by a prepaid card to pay the tool. The car has been rent in Portugal. Also I have called multiple times from Italy to ask a question and no one even answered
Pros: good service, flexibility
Cons: previous driver had smoked in the car (not responsability of rental company)
Pros: People were really professional
Cons: The car was very old. The AC did not work well and it really not enjoyable since it was very hot in Portugal.
Pros: They were aware of our landing times and still weren’t open nor did they respond on time therefore we didn’t get the rental car.
Cons: They were aware of our landing times and still weren’t open nor did they respond on time therefore we didn’t get the rental car.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of 2 EUR per day up to a maximum of 60 EUR per rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.
A young driver fee applies to drivers under the age of 24.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard, Visa, American Express, Diners.
Only cards issued in the main driver's name are accepted.
The following payment methods are accepted: Maestro, Cash, Visa Debit Card, MasterCard debit card, American Express Debit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off
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