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Retaj Car Rental at Amman International Airport Queen Alia
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Timely drop of the car at the airport
Cons: The condition of the car tyre should have been good. Which was not the case.
Pros: Very good service from retaj, although confusion about the car model rented meant a long time spent at pick up
Cons: Instructions to drop the car back again could have been given sooner, day before leaving and I had to chase this up
Pros: Very poor quality
Cons: I would avoid them
Pros: Low price
Cons: Employee behavior
Cons: Stelletje oplichters
Cons: à voiture était vraiment abîmée , personnel désagréable je ne repasserai pas par ces personnes
Cons: The agent at pick up didn't speak english, so we spent more than one hour to get out car. The car was old and very dirty, with lots of previous damages; the AC was inefficient and after three days it stopped working. At the drop off the agent (different person from pick up) was very insolent and he insisted to get money (only cash!) for a little damage, a scratch on the front, 25 JD (about 35€). We tried to complain for the AC but the agent accused us of not be able to manager the system...
Cons: Old car
Cons: No representative at the airport despite arranging a time. Conned us out of 40 dinar for falsely claiming we caused seat stains.
Pros: Quick and easy service
Cons: Car license had expired, no fuel in car when we collected it, huge dent in car and a flat tyre
Pros: Veeery bad
Cons: Layers,,, con artist,,
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The following payment methods are accepted: Cash, Prepaid cards, Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
It is allowed to add up to 1 additional drivers.
Delivery/Collection service is available only by previous request.
Delivery within city limits to hotels is free of charge.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off