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Retaj Car Rental at Amman International Airport Queen Alia
Qween Alia Airport, 39052, Amman
00962795445548/00962796372395
Pick-up instructions
The Representative will be waiting for you at the arrival terminal at the pickup time & Date. Please call the mentioned numbers in terms to meet the representative.
Drop-off instructions
Please call the mentioned numbers 48hrs in advance in terms to meet the Representative. The Drop off point is Arrival Parking - Short Term Parking Line B.
Please DON’T park your car at the Departure Terminal for more than 8 minutes without arranging with the car rental provider. DON’T Enter the Car Rental Return Area or other gates as this may cost additional fees.
Business hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Key box
No
Customer Ratings and Latest Reviews
Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
DS
United Arab Emirates
Renault Logan
December 6, 2022
Pros: Timely drop of the car at the airport
Cons: The condition of the car tyre should have been good. Which was not the case.
DC
United Kingdom
Nissan Kicks
November 26, 2022
Pros: Very good service from retaj, although confusion about the car model rented meant a long time spent at pick up
Cons: Instructions to drop the car back again could have been given sooner, day before leaving and I had to chase this up
MA
Ireland
Renault Logan
November 23, 2022
Pros: Very poor quality
Cons: I would avoid them
AA
Saudi Arabia
Hyundai Grand i10
September 28, 2022
Pros: Low price
Cons: Employee behavior
MH
Netherlands
Hyundai Grand i10
September 6, 2022
Pros: None
Cons: Stelletje oplichters
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 1060.00), Roadside Assistance (in the country of pick up), Third Party Liability (TPL), VAT (value added tax), Free modifications.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following payment methods are accepted: Cash, Prepaid cards, Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
The following payment methods are accepted: Cash, Prepaid cards, Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Wi-Fi, Personal Accident Insurance, Theft Protection.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
It is allowed to add up to 1 additional drivers.
Delivery/Collection service is available only by previous request.
Delivery within city limits to hotels is free of charge.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
It is allowed to add up to 1 additional drivers.
Delivery/Collection service is available only by previous request.
Delivery within city limits to hotels is free of charge.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period is without limitations.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off
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