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Optimo Rent at Tampa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Nothing
Cons: The whole process and undisclosed additional charges. We can't get a hold of an agent there to get our deposit refunded
Cons: When checking in to rent car we were informed of what personal insurance companies Optimo would accept. If we didn't have any of these the rental would be 29 plus change almost 30 dollars a day more to purchase Optimo's insurance. While trying to resolve our issue another reservationist came in and have similar and more issues. They cancel and ubered out. We ubered out and came back the next day with proof of insurance that Optimo would accept. Wow no one wants surprises at the start of a trip.
Pros: Nothing
Cons: The worst overall service ever!!
Pros: Did not like anything.
Cons: They were the cheapest online but when it got to actually being there and paying for it-It went from 370 to 590. We just bought a new car from a dealership in my home state so we have to have full coverage insurance. Our insurance was not good enough for them so we had to buy insurance for the rental car which we are not used to having to do with other rental car places. The outside of the car was so dirty but they charge almost 20 dollars for a “cleaning/sanitizing” fee.
Pros: Great explanation of rental agreement.
Cons: Airport pickup was disconcerting! For one hour we both called numbers on contract . Phone wasn’t answered. A different car rental guy tried calling and was frustrated for us. He asked a hotel bus to take us and difficult to find the place. We were going to a funeral in Florida so time is of the essence. Better signage would have helped find the building.
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Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
E-Toll/Sunpass activation fee is 15 EUR per day.
Please note, that it is difficult to avoid Toll Roads while driving in Florida State, so it is highly recommended to activate Toll Device offered by the provider in order to avoid violation charges (up to the full amount of security deposit). Note that it is not possible to use personal Toll device or pay on spot.
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
It is allowed to add up to 3 additional drivers.
Delivery/collection service is not provided.
The price for fuel is refundable.
Pick-up & Drop-off
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