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FOX at Tampa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: Speed of service and condition of the vehicle
Pros: Good service during dropping off the car. The agent was already aware of the bad condition of the car.
Cons: Provided car.
Cons: Old battered car Conned into buying 15 dollar a day for tolls and not needed
Pros: Fast n courteous
Cons: Good price and easy receipt of vehicle
Pros: Access to a car!
Cons: The car was damaged all over.
Cons: Extremely long wait at a time when we do not want to be around many people inan airport setting
Pros: Eddie your customer service agent was great, whisked us right through the rental process
Cons: Car was somewhat dirty and stunk
Pros: Fox canceled my reservation after I was delayed getting to the desk even though we put down a deposit.
Cons: 45 minute wait in line to find out they gave away my car rental and had nothing to rent except a compact car for my family of 6. Never using their service again.
Pros: Never again wasted my time
Pros: I always book my rental cars witn Fox online i booked a car online as usual but when i went to pick up the car they ask me where you will be taking the car i said out of state to Tennessee they said i cannot it never happened to me in past first time in my entire life so they refuse me and cancelled my booking and they said amount of $ 15.22 which i paid while booking online it will be refunded but as of 28 October I haven't got any refund so please look into it as my plans were shattered
Cons: They refuse to give me the car and my plans were shattered
Pros: Friendly service at a great price.
Cons: Car did not have washer fluid. Glad we did not have a storm that needed it.
Pros: The customer service representative was friendly at the desk but waitier 90 minutes to get service only to have my reserviation cancelled.
Cons: Pick up took over an hour in line . Need more agents an Kiosks and a better computer system.
Pros: Nice clean vehicle
Cons: The pick up process was too long.
Pros: it was awful
Cons: i was denied a car because i said i "may" drive it out of state.
Cons: :Long wait to pick up car, slow and cumbersome rental procedure.
Cons: Waited over an hour for service
Pros: ease of drop off
Cons: vehicle was NOT full of fuel, this should have been corrected when the vehicle was previously returned!
Pros: quick drop off
Cons: a little slow when I picked up the car
Pros: They were pretty fast and car was ready when we arrived at pickup area.
Cons: They kept trying to add on extras at counter. We didn’t really know about tolls .. they suggested it was cheaper to buy from them and it was around 60.00. We never went through a toll our whole trip! Also every time you locked keep with auto lock the alarm would go off when you went to unlock Jeep. Horn honking !! Very annoying. So we had to lock each door individually every time we got out to avoid it.
Pros: Car was in great condition, free upgrade since the car I reserved wasn’t available.
Cons: Only two people working to check in so wait close to an hour in line.
Pros: Clean and affordable
Cons: The line to get the car was an hour and 15 minutes long..
Cons: Always long lines
Pros: Quick and simple.
Cons: Up selling of insurance.
Pros: ease of return
Cons: time waiting to collect car ..plus a smaller than expected vehicle
Pros: Quick and efficient
Cons: Older cars
Pros: Efficient pick up process. Right car for our needs.
Cons: Girl at car pick up point very miserable. Car slightly more expensive than some competitors.
Pros: The agent we had was very helpful.
Cons: We didn't like the seemingly long wait to see an agent after a long aeroplane journey.
Pros: Friendly enough when we were served
Cons: Took over an hour to get car. Queue was ages and when you are tired after a long flight not ideal
Pros: Easy to pickup. Very fast to drop off.
Cons: A little slow to pickup, but not bad. For the money, I'd definitely do it again.
Pros: Quick in and out service. Positive attitude by counter rep. added to make the rental a good experience.
Cons: I received what I needed. Expectations exceeded.
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Prepaid tolls are available for 8.99 USD per day.
If the customer declines Prepaid Toll Service, a penalty of 15.00 USD for each toll used in addition to the cost for each paid or unpaid toll will apply.
Please note that the prepaid toll service will cover only roads operated by the PlatePass Tolling Network. In case of driving on Non-PlatePass roads, the renter will be liable for any toll, or related fines, fees, or penalties incurred during the rental period, and the renter will be charged an administrative fee of 15 USD per toll (up to maximum of 90 USD per rental).
All additional services and extras purchased at the counter are subject to concession and state taxes.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket, proof of entry/exit into/out of the country, 2 phone numbers (1 of which is landline). Renters from the following country(ies): USA must provide the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, proof of home address (e.g. Utility bill), proof of liability insurance, proof of insurance that covers the rental vehicle for damage and liability, 2 phone numbers (1 of which is landline) in order to collect the car.
Supplemental Liability Insurance (SLI), Collision Damage Waiver (CDW) can be declined, if the renter can provide his/her own insurance.
Renter must provide a proof of own insurance.
In case the customer does not have one of the insurances, mentioned above, the customer will need to purchase insurance at the counter.
If opting to self-insure, the renter must have a full coverage policy that includes the deductible, physical damage, and liability.
If choosing to self-insure, the renter must provide an insurance ID card with exact coverage shown and the same name and address as on the driver license.
The renter must provide proof of the following insurance policy(ies): Supplemental Liability Insurance (SLI), Collision Damage Waiver (CDW), valid in the following country(ies): USA for the duration of the rental.
The deposit amount for international renters is 150 USD.
For local customers, the Security Deposit amount ranges from 500 USD to 1000 USD.
A local renter is defined as a renter who lives within 150 miles of the pickup location and who is not flying into town with a return ticket.
The following credit cards issued on the main driver's name are accepted: MasterCard credit card, VISA credit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
International one-way rentals are not available.
Vehicles can only be driven within the State of pickup.
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/collection service is not provided.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off