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Thrifty at Tampa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: Didn’t appreciate after a long haul flight, having to wait 2.5 hours for the hire car on arrival when it had been booked months in advance
Pros: The time in line picking up the car was pretty good. The staff/supervisor at the pick up lot were very helpful. Time at drop off was very fast.
Cons: The agent at the check-in desk was way too insistent about trying to "sell" the option of not bringing the car back with a full tank.
Pros: Fast in and out
Cons: The car was old and should not be used and it smelled of smoke.
Pros: The was this smell in the car musty, or something that would not go away.
Pros: Good value
Cons: Waiting I two lines to get the rental. Should be separate lines for just renting and people who already paid for car rental.
Pros: Everything was perfect with the car, but it just didn't have windshield wiper fluid. Other than that car was mint.
Pros: All except the waiting at the airport for service, The staff were talking against each other etc... did not like that.
Cons: Once I started to ride on the 275, I noticed that my hood was not closed properly ..
Pros: It was quick and easy.
Cons: The cars I was able to choose from was not what I chose in my reservation. My flight was delayed so I got in very late but I wish I knew that could happen
Cons: Took me an hour and a half waiting on line to pick up the vehicle at the airport. Just One agent working for lots of customers waiting on the line.
Cons: very limited choice of cars, but I was fine with the one I got. Pressure to get the extras.
Pros: Drop off was fast and easy.
Cons: Inside agent said that adding an addt'l driver was fast and easy, but never mentioned that it would cost more. Agent at the pick-up location said that addt'l driver was $13.50 per day. This was not disclosed on the website.
Pros: no notable issues
Cons: windshield and wipers on the rented car were not up to par. In a rain storm visability was very poor and I experienced a couple of near misses as a result. I corrected by multiple cleanings of both. Wipers rubber was deteriated and the windshield was oily.
Pros: They double charged me
Pros: Service was top class. Very quick
Cons: The charge for gas when I didn't have time to fill up was disgusting
Pros: Efficient and direct
Cons: Time to be served
Pros: When I had to return the car at 1 AM the girl was nice and apologetic . However if they checked the car before rental I would not have had a blowout and spent 2 hours rectifying
Cons: DRY Rotted tires , Road service FINALLY contacted me 6 HOURS AFTER I called in an emergency, Road service girl was an idiot,,, there is no cross streets when you are on a bridge.
Pros: Ease of finding car in lot. Price for rental was lower than other rental agencies.
Cons: The rental car smelled like stale cigarette smoke. Car was not in the cleanest of condition. Smeared windshield. Multiple areas of damage to the car prior to receiving it. Tampa rental desk understaffed and very long wait times cut into my vacation.
Cons: They denied renting to me because I didn't have a credit card. I waited over an hour and left without a car. They would not accept my debit card.
Pros: Returning the car was quick, the lady made sure I forgot nothing and that the licence plate on my contract was the same as the licence plate on the car as the key tag had the wrong licnence plate showing
Cons: The waiting at my arrival. Only two agents for a very long crowd of customers. I waited 45 min standing.
Pros: Thrifty was great. Discover card easy rent sucks. I will never use discover card again because of being left stranded at the airport.
Cons: Thrifty was fast and efficient.
Pros: Speed and friendly
Pros: Very fast, easy and great service.
Cons: The agents arguing with eachother over who can take a break when. Trying to close their window when there was a line of customers waiting - not cool.
Pros: Teaming with Hertz, they allowed me to select my vehicle from the qualifying section of vehicles.
Cons: The line at the Thrifty counter took close to an hour to get through. There were several agents but the line had at least 25 people ahead of us and went very slow.
Pros: pretty automatic once you get to counter
Cons: Tampa airport merges Thrifty into Hertz agents and Thrifty customers have a long wait
Pros: the ease of online reservation
Cons: the only negative i have to say is check in at the airport where you had to use different agency that combined for check in the process was slow
Cons: The counter was closed at airport and we had to "fit into" line at Hertz which took their customers first.
Pros: Great price, clean car.
Cons: Thrifty was closed so we had to go to Hertz, which was a bit busy.
Pros: Nothing. Just nothing
Cons: Everything but the truck itself.