NoBirds at Perth Airport

Pros: Eazy and fast

Pros: Fantastic and easy … very honest and no hidden charges

Cons: Nothing

Pros: efficient

Cons: I have been overcharged

Pros: Quick and efficient check in, vehicle was much nicer than we’d expected. Facility was clean, bright and comfortable.

Cons: Nothing!

Pros: Pick up and drop off to Perth airport

Pros: Value for money

Cons: Nothing

Pros: Very quick, no fuss and was on my way in no time

Pros: An excellent hire company to deal with. So easy and upfront. No ridiculous charges or rules. Very fair and reasonable. Wish they were in every Australian state! Will not hesitate to use them again.

Cons: Nil

Pros: Easy check in

Cons: The car wasn’t very clean

Pros: It was quick, easy and seamless at the pick up counter.

Cons: It wasn't the service that I didn't like, it was all the safety features of the car and the fact that some had been blocked from disabling. The cruise control feature didn't work and the lane guide control was not able to be switched off.

Pros: excellent all round and very helpful staff

Cons: nothing at all

Pros: The process was very simple and easy.

Cons: The staff were very friendly and professional.

Pros: Efficient overall. choice of car is more that enough

Cons: The 1st car I take has "Car Service maintenance required". I had to change for another car as I'll be driving far. Agent told me the car was recently sent for maintenance. probably mechanic did not reset the maintenance notification. But after all process to change car is fast and efficient.

Pros: Overall, a good experience. The shuttle service was efficient, except that the pickup point at the airport mentioned in the confirmation email was incorrect. The pick-up and drop-off process was smooth. The car was almost new with less than 5,000 km on the clock.

Cons: The only thing to note is that the rental is limited to driving within a 500 km radius of Perth; otherwise, you have to pay extra.

Cons: I had taken out the full insurance cover with discover cars and when I went to collect the car the No Birds agent convinced me that although I had taken out the full cover it did not cover a list of items they had on their desk so I paid an extra 14$ a day for 22 days when I did not need to I wrote to No birds but their response was it is down to the hirer to read the agreement and therefore they would not refund the additional amount of insurance cover I paid for so I would not recommend them

Pros: Fast, helpful service

Cons: n/a

Pros: Polite and efficient

Cons: Was not a fan of the Haval

Pros: The staff is friendly and helpful. I was a bit late for returning the car but they still wait for me. But not everyone can help in installing the baby seat.

Pros: once we arrived at No Birds office, service was quick and fuss free, as they already had all our booking info

Cons: Did not like the fact that: once we arrived in Perth, we had to make an IDD call for pick up. They must provide us a Watsapp number so we can watsapp call them on our data plan when we arrive

Cons: No user manual in the car

Pros: Very efficient, good operation and excellent value

Cons: Nothing, everything super

Pros: Reliable vehicle; good customer service

Cons: Had to take SUV; would have preferred smaller car especially for narrow country roads.

Pros: The lady who did the handover was very helpful. She explained that there was no need to wash car. Simply refill the fuel. There is a sticker on the dash that states a cleaning fee but that’s only if the car is returned filthy

Cons: Nothing we didn’t like

Pros: Everything perfect

Cons: Quick service

Pros: So easy when picking up and droping off.

Cons: Clean and prompt.

Pros: good service, good price

Pros: It was a hassle-free experience

Pros: Clean car, super easy return and bus to Perth Airport was excellent.

Cons: The pick up was painful.

Pros: Efficient airport collection & drop off, friendly & helpful counter staff

Cons: Other than a dirty inside windscreen (residue extremely awkward/dangerous driving off into the intense sunset) ..but we couldn't fully remove the residule, even after many attempts during rental period ..still waiting to hear all was ok on return (I thought all good) & security deposit yet to be reversed (?) ..otherwise we would use No Birds again, without hesitation.

Pros: Fast easy pick wand easy hire overall

Cons: Nothing

Pros: Easy reach of Perth Airport

Cons: Because I wanted to drive to Kalgoorlie (600km away), I needed to pay a supplement charge, as there was a restriction that the car should remain within 500km of the pickup location. The restriction was mentioned in the documentation, but only AFTER I has signed up, and even then in very small print. But even with this extra charge, the deal was still great value for money.

Pros: Shuttle from airport slow to respond had to ring 3 times

Cons: Did not show us the car and how to use GPS

Pros: So simple and easy. The bus to the airport was on time and easy

Pros: Fabulous communication from the NoBirds staff. Seamless pick up and drop off and bus shuttle to and from the depot. Would certainly recommend.

Pros: Car was ready and clean

Cons: Put someone on your front desk with a bit of personality.

Pros: Easy and provided what we ordered

Cons: Pick up was a little on the long side having to be collected at the airport etc

Pros: Have used them previously

Cons: Nothing, was excellent

Pros: prompt friendly service

Cons: large insurance excess

Pros: Improve the pickup process

Cons: We were taken to the wrong car rental company and has to made a made a switch. Confusion is that the caller said hop in to the yellow pickup van which we do not realising it is the wrong yellow van.

Pros: able to compare prices between providers

Pros: Point of picking up i said paid for 2 drivers and gps . However invoice did not have a breakdown so was unable to prove. At drop off I was told the security deposit info will be sent in 5 minutes . Nothing till now. Feels cheated.

Pros: Vehicle in excellent, clean condition. Easy, quick transaction. Little waiting time for shuttle.

Cons: No complaints.

Pros: They have a big selection of newish cars, close to Perth airport, provide pickup/dropoff, with very competitive rates. Excess insurance wasn't the dealbreaker @approx.$15/day.

Cons: Their requirement to have the car returned washed & cleaned, knowing that WA roads are festooned with bugs & mud. A $50 car wash fee might be fair.

Pros: Agent helpfulness and car condition is good.

Cons: Difficult to contact No Birds Team at arrival. Only local number was provided and no further instructions of where to wait and if shuttle is coming to pick you up. Customers with no line / local call facility cannot make the call for the pick up service. Make it easier for an arriving customer from a different country.

Pros: Very friendly staff and great customer service.

Cons: Nothing

Pros: Very easy going on the process

Pros: Their efficiency

Cons: Nothing except that when we first booked the vehicle, we had no way of contacting the agent to confirm any doubts that we had. We had to read blogs from other users to find out the procedure on how to collect the car.

Pros: Good value for money , prompt pickup from airport. New spotless vehicles and friendly helpful staff.

Cons: No complaints at all.

Pros: The car and rate were ideal.

Cons: Everything was good.

Pros: Process was pleasant both pick up and return

Cons: I did book for a 7 seaters Mitsubishi outlander. Was given vw tiguan 7 seats on the day. The lady assured me it was the same size. Well it is significantly smaller There was something wrong with android auto. I can't use it in the tiguan. Also during the rental period. The car key fob went flat. Lucky I was close by to drop the car and pick up a replacement key. Should have been checked prior to it was given to me

Pros: Quick and easy

Cons: Quick and no hassle

Pros: Good cheap and efficient

Cons: Nothing

Pros: Ease of everything. From answering the phone, to picking me up and help with the car and use of.

Cons: Nothing to add

Pros: Car interior cleanliness needs to improve for a even better experience.

Pros: Super efficient services.

Pros: Fast pick up and drop off

Cons: Na

Pros: NoBirds is fantastic!! Highly recommend.

Pros: Simple check in and out. Car was in good condition.

Cons: Nothing

Pros: They were, good, affordable, staff were friendly and definitely reliable.

Cons: The shuttle bus says it runs every 20 minutes but however we waited for quite some time only to realized we need to call them.

Pros: Friendly staff fast good cars

Cons: Fast airport pick up loved it . Clean pick up bus

Pros: No ques.

Cons: Nothing

Pros: There is airport shuttle and can fit all 6 of my family with plenty luggage

Cons: Less choice of cars

Pros: Price of the service

Cons: That you can not contact the provider through WhatsApp or any other kind of messaging app.

Pros: Will hire from nowhere else.

Pros: Hidden additional A$300 costs for traveling outside a small zone that was communicated at pickup. At time of booking through discover cars hidden supplier special this was not additional costs i was made aware of. Discover cars should but a disclaimer on this company that even though you purchased unlimited miles in reality there are additional costs for exceeding 500 km outside pickup zone.

Pros: Quick pickups and drop off at airport. Easy to book. Friendly, helpful staff.

Cons: There is nothing I didn't like.

Pros: The price is reasonable.

Cons: The car features are not good enough for today's technology level, e.g. need a USB cable to connect to Google Map from mobile to the car display.

Pros: Fast pick-up and drop-off

Cons: N/A

Pros: Flawless, from pick up to drop off , well done “ no birds”

Pros: Lovely staff at both pick up and drop off. Car was the best we have had on out travels so far. Deposit was returned within 24 hours. Excellent service and would definitely use again.

Pros: Easy process

Cons: While I paid for childseat it was old and dirty (for both). I have to clean up before the kids sit on it. Deposit refund was pretty slow

Pros: No stress!!! This company was nearly $1000 cheaper than one of its competitors, Avis. The car and friendliness of the team were exceptional.

Pros: Very efficient pick up and drop off

Cons: I was a bit confused as I booked with Discover Cars and was looking for that name when I arrived in Perth and there was no indication that the booking was transferred to No Birds

Pros: Very prompt shuttle pick up from airport

Pros: I got the car I asked for when I made the reservation. Every other rental outfit gave me a car I did not reserve and did not really want.

Pros: Staff swapped the as requested with no extra charges.

Pros: No office at airport. We had no phone signal so no way to contact office for pick up.

Pros: No Birds were great, car super

Cons: The service was excellent

Pros: Very friendly efficient service.

Cons: Nothing

Pros: Very quick pick up and drop off. Good choice of cars.

Cons: No Birds logo on hire car

Pros: Fast service, no funny additional cost and terms. Straight froward no fuss car rental. Car was in very good condition to my surprise.

Cons: Maybe going through agent instead of them directly may have some paper work issue as faced by another customer. Maybe No Bird must work with good creditable agent for good of their customer.

Pros: No birds were fantastic Discover cars, total rip off and mis leading I am going to fight for what I thought was a deposit I paid , turns out to be a booking fee, I could have gone to No birds direct and would be £75 Better off, going to take legal advise on this, totally mis leading on the unlimited mileage , I would say to anyone do not use discover cars

Cons: No Birds were fantastic Discover cars disgusting

Pros: They provided me with an extra car key even after office hours when I lost my keys. They gave me a refund after someone returned my lost key.

Pros: no concerns. Very efficient

Pros: No hassle. Got the car we were promised

Pros: Great prices, good car

Pros: Loved everything, right information, no pressure to take unnecessary insurances, staff courteous and polite

Pros: Straight forward

Cons: Extra cost that wasn’t obvious

Pros: All very easy....great fleet of cars

Pros: Exceptional company would highly recommend them

Pros: Very helpfull

Cons: The vehicle did not have a full tank at pickup however reimbursed the cost differnce at drop off.

Pros: Good price, good condition vehicle

Pros: Price, car, helpful staff.

Cons: Location...... Slightly out of town!!

Pros: Quick service

Pros: There wasn’t too much to like. The agents were friendly?

Cons: The service was slow, there wasn’t any information given. The car was visibly old and on its last legs. The “needs maintenance” light kept coming on. Really not impressed!!

Pros: Competitive and peace of mind.

Cons: There is a little disconnect with the car provider. Seemed that they’re different to how I booked.

Pros: The car is in good condition and clean

Cons: I had to call few times before I had somebody answering my call to request for the pickup at the airport.

Pros: Pick up was easy but some confusion on charges due to discovery cars. No birds was clear once understood what their charges were

Cons: No issues

Pros: Quick and clean. Very good

Pros: Very helpful, I had issue with sat nav and it was changed immediately without delay.

Cons: Not applicable.

Pros: I was very satisfied with the car I rented. It was new and clean. There was no hassle at pick up and drop off.

Cons: I forgot my hand mirror in the car. I called a few days later and the lady that answered the phone wasn't helpful whatsoever. She sounded impatient and dismissive. She made me feel bad for calling them. I guess I'll never see my mirror again.

Pros: All good except for making the initial phone contact

Cons: As above. Paperwork should show +61 as start of number else it comes up an invalid number

Pros: Friendly, helpful

Pros: Easy and quick processing, friendly staff.

Cons: The fact that there was no in-terminal pick up and drop off made it a little less convenient. There was also no booth in the airport with a free phone (as some of the other unmanned counters did) so I had to call the office for a shuttle on my mobile.

Pros: ease of collection and return~!

Cons: return is so fast that i ended up with extra time at the airport with no plans! =(

Pros: Amazing service!! I had a query before picking up the car and got a reply within an hour. The process was straightforward and quick. Lovely staff members who were also super helpful. Thank you NoBirds!!

Cons: Reliable, quick process, lovely staff and customer care was efficient. Will be using in the future!

Pros: Very professional and efficient

Cons: Friendly staff and a great car hire

Pros: Very quick and easy to use

Cons: Nothing

Pros: Explanation of hiring process of the car

Pros: Ease of use and the pickup and drop off was quick

Cons: Could be closer to the airport

Pros: Excellent service never had any issues

Cons: Nothing

Pros: Piick up/drop off delivery is good.

Cons: My flight came in at 4:30 AM, maybe NoBirds can have earlier pick up/check out?

Pros: Very helpful and personal.

Cons: the car offered is very basic, no other features except cruise control, no safety deatures.

Pros: The agent was kind and helpful

Cons: It's quite a distance from the airport terminal. We had a very early morning flight, we had to pay for Uber to pick us up from the car rental drop off to the airport terminal which cost extra money that I didn't realize I had to pay.The airport terminal was quite far from the car rental drop off. Since we had an early morning flight, we had to pay for an Uber to take us from the car rental drop off to the airport terminal. I didn't realize that this would cost extra money.

Pros: Convenient and fast

Cons: 1.Security Deposit too high suitable for 200-300 2.I arrived at the airport early .So I picked up the car an hour early.The agent charged me an extra 4.8$ Which I shouldn’t have charged

Pros: Staff was friendly and helped throughout the pickup/dropoff

Cons: not being able to give cash for the payment of the deposit

Pros: Quick pick up and drop off, with friendly staff.

Cons: Nothing!

Pros: Great that most of their cars are white which is safe color for long distance driving.

Cons: They didn't provide cover for the boot area where we put our luggage leaving our luggage exposed.

Cons: was not easy to find number to call when arrived

Pros: Friendly staff

Pros: Very convenient from airport to rental location with free shuttle service. Really no regret. Thank you so much.

Cons: Nil

Pros: Our flight was delayed, I called them, and they provided me with a great solution. The car was great, and the staff was super helpful and professional.

Pros: Good cars

Cons: Limited opening hours.

Pros: No fuss and very efficient.

Cons: None for our recent trip.

Pros: The guy at the desk when we dropped the car back was professional and u distancing if our disappointment with the rental situation

Cons: I specifically wanted a mid size 4WD and we were given a terrible Suzuki that was not fit for purpose for our trip to Exmouth. Your website says no additional fees we had to pay a $14 per day damage waver and an additional $150 because we were driving to Exmouth. Your website is misleading and inaccurate when it comes to additional charges.

Pros: Very helpful considerate and friendly

Cons: None

Pros: The friendly atmosphere good job

Pros: Excellent

Cons: Not in the Airport itself

Pros: Seamless and effective business models from handling over and taking over.

Pros: Overall great experience with this car rental company

Cons: N/A

Pros: Neither cleaning product or water in the winshield system

Cons: rapidity and efficiency good shuttle service to the airport

Pros: Efficient and quick turnaround.

Cons: Would have preferred a joint inspection upon returning the car to prevent any potential disputes as it would be difficult to advocate if any damage was or wasn't present without being there in person.

Pros: no fuss frill clean car, great condition

Cons: the full insurance coverage by discovers car is not as comprehensive as the front desk no birds provided - this create some uneasiness for me

Pros: My iPhone lightning cable not connect to the CarPlay through its USB connection.

Cons: I have yet to receive my A$500 refund which the service agent informed me that it will be credited back to the same debit card I used to pay for the balance car rental fee (net of pre-payment). Pls advise when it would be credited. Thanks.

Pros: - Quick, simple pickup, drop off - Car was clean and in good conditions

Cons: - unclear surcharge for out of 500km limit from Perth -

Pros: Easy, no fuss tranaction

Cons: Nil

Pros: The service was excellent and the staff pleasant

Pros: Everything except the didnt like.

Cons: The car given has problem with aircondition function. When wheather is cold there is no problem. when it's hot , coolness disappear. Well , it is not TOO big of an issue, but it waste my time if i have to go all the way back to office to exchange or something. If i dont, i dont feel comfortable. NO BIRD should check thoroughly before handing over.

Pros: Ease of rental and great value for money

Cons: Waiting for the bus transfer from airport to office

Pros: Staff were helpful and professional

Cons: Had trouble knowing where to board the shuttle bus from the airport

Pros: Hassle free pick up and drop off, not much administrative process

Cons: Didn’t get the car I chose, I booked ASX, but got ZS instead

Pros: professional n helpful

Cons: nothing.

Cons: No water in the windscreen washer

Pros: Never so smooth before

Pros: Best value car rental available from Perth Airport. Car was in very good condition.

Cons: We needed help with the provided baby car seat, but the assistance rendered was a little lacking. It was also a long wait at pick up.

Pros: The staff were friendly, efficient and very helpful. When we had a problem it was sorted very quickly and to our satisfaction. Great company.

Cons: Nothing

Pros: Fast and friendly service.

Cons: The window wash was empty.

Pros: Pick up and drop off service much easier than I expected.

Cons: I wasnt sure how to contact them when I arrived at Perth airport, probably because I booked through a third party website.

Pros: Everything was easy. Staff were fast and efficient.

Cons: Nothing. Everything was great.

Pros: Pick up and Drop off is fast.

Cons: The car wasn't clean and the compartment has chewing gum which didn't get removed.

Pros: Clean and efficient car

Cons: Nil

Pros: no frills and easy pick up and drop off

Cons: The car should be clean more throughly

Pros: Friendly helpful

Cons: Nothing

Pros: Great service and value

Cons: Nothing I can think of

Pros: Easy way to pick-up car and dropping off when finished. Bus to a d from airport is a very good service.

Cons: Holding on to the deposit for 2 to 5 working days after you return the car. They demand the deposit when you pick-up the car but will not refund it straight away when you return the car. This is not really acceptable when customers may need that money for other expenses.

Pros: Car condition clean

Cons: Time spent picking up the car, then there was a crack in the windscreen so we had to go back and get another car. The cars should be ready for pick up this would make it easier. Looks like I've also been charged a lot more than was originally quoted Someone has tried to take money from my account without my consent.

Pros: Free pick up

Pros: Delightful hybrid car supplied which was a joy to drive, even though I'd not driven one before. .

Cons: I think it would be useful to include a small booklet with some details of how to do certain common things e.g. set cruise control, setting headlights - on my car they automatically came on, but when you parked the car they remained on so a bit fiddly to work out how to turn them off manually as they didn't seem to turn off when you switched off the engine - assuming that was what I was supposed to do!

Pros: Great service excellent condition of rental car.

Pros: Easy pickup and drop off. Provided there was no major damage the car drop off was very straightforward.

Cons: Nothing

Pros: Great service. Quick and easy pick up and drop off. No fuss.

Cons: The pick up location was away from the airport. Only 5 mins but it meant we missed our flight (our fault, not No Birds, but would have been avoided if it was closer to the airport)

Pros: Customer service staff couldn't find the booking for a couple of mins but otherwise it was great.

Cons: For travellers that don't have a phone number, calling nowings ould have been difficult. Probably having the shuttle pickup point on the booking confirmation email would be great.

Pros: No hassle, very friendly and efficient.

Cons: Nothing

Pros: Very efficient

Cons: No problems

Pros: Great service and car

Pros: Got exactly what I asked for.

Cons: Nothing.

Pros: Easy transaction

Pros: The price was actually really good. Car was great and service was fantastic. They also did a fantastic job in returning my wallet that I left in the car

Cons: Nothing bad to say

Pros: fast

Cons: confusing insurance costs

Pros: Efficient service.

Cons: Nothing

Pros: Everything great about NO BIRDS No faults

Cons: All add ons that require extra charges

Pros: Easy smooth hire

Cons: Nothing

Pros: Easy pick up and drop off. Shuttle to and from the airport.

Pros: I have given 10 for NoBirds I think that explains my thoughts

Cons: All the interior of the windows looked like they had never been cleaned in cars life. And the seats had white stains on several seats.

Pros: Pleasant Quick and friendly

Pros: Very easy, no fuss

Cons: Hassle free, friendly, efficient service.

Cons: Additional charges

Pros: Quick, efficient and good value for money.

Cons: My only feedback would be possibly some assistance with each cars respective navigation system, controls before departing the depot.

Cons: The only problem we had was the shuttle, there were no signs to say where we had to wait to be picked up, and when I tried to phone the number was unavailable, fortunately I saw a Nobirds transport and managed to flag them down

Pros: Great service, very friendly, great car. Better than expected.

Pros: Shuttle driver ignored us at Perth Airport. Did not stop for us.

Cons: Terrible shuttle

Pros: We enjoyed driving around in the MG a very comfy and affordable Great to drive

Pros: Fuel economy of the car

Cons: There were a few people picking up cars at our drop off that made the wait for our return of the keys a bit frustrating

Cons: friendly and efficient

Pros: First car (SUV) provided was old and tired with Air Conditioning that did not work well. Headlights were not aligned properly. They replaced the car and the second one was much newer and very good

Cons: See above.

Pros: Very quick pick up and drop Off, no unexpected fees

Cons: Finding the shuttle bus to the car pick up isn’t obvious, it might help to be clearer on the initial booking and emails

Cons: No manuals to let you know what the symbols mean

Pros: The car was great. Clean and was in good order

Cons: I booked the car from discover cars. On arrival in Perth I rang the contact number. NOT CONNECTED. I eventually realized I had to contact No Birds or Bayswater Car rentals. Some up front detail of whom I am Hiring a car from would be reasonable. Poor details passed onto the car Hirer.

Pros: The hybrids are great zippy cars, just what we needed

Pros: Nice rental car, fairly new with only 15ks on the clock

Cons: The pick up was not that snappy. It was a very hot day and there was only one van at the pick up point and cannot fit everyone going to the car rental office. Had to wait at least another 20min under the hot sun for another van to come around

Pros: Its easy to book and the most important things is it cheaper than others!

Pros: No fuss, like just unbelievably easy, we have just moved to Perth and as stressful as everything is they made this process super easy, definitely recommend them when family come to visit just amazing.

Cons: Perfect in every way

Cons: Absolutely horrendous customer service when requesting directions for pickup from the shuttle bus service over the phone.

Pros: Friendly staff, easy pick up and drop off, good car

Cons: shuttle back to airport starts 7am and runs on the half hour. made the drop off and airport run a little stressful for our 8am flight

Pros: Friendly staff

Cons: Staff service was great, online explanation of rental insurance extras could need more details

Cons: Car tyers were low and needed air. The driver door would not often close on first try.

Pros: Seamless transition from the airport pick up to getting into our vehicle. Great operation.

Pros: Excellent service , good and clean vehicle .

Cons: A bit confusing when we arrived at Perth airport with no clear instructions given beforehand as to the shuttle bus and who to call etc

Pros: Good efficient service, great prices, clean cars

Pros: Car had a service light on the whole time we had it. Did not drive good

Cons: Had to pay extra for a GPS, car was smaller than the car I ordered

Pros: No fuss, very efficient

Cons: All good

Pros: Easy online application and great service including the airport shuttle service. Hassle free from start to finish.

Pros: Efficiency

Cons: Can’t think of anything

Pros: Friendly staff

Cons: N/A

Pros: Very slick & efficient

Cons: Not knowing how/where to pick up and walking miles around the airport car park until we found out it was an offsite pickup with a shuttle bus. Very frustrating!

Pros: Quick and easy

Pros: Efficacité, rapidité et tarifs très avantageux La navette vers l'aéroport est un vrai plus Je recommande

Pros: Good but don’t be persuaded to buy more cover if already in place! Car clean. Easy drop off even though closed as early morning.

Cons: Nobody showed me round the car eg fuel lock; boot/hatch cover internal missing; no satnav (thought included)

Pros: Price

Cons: All good...I wish I had gone direct yo Bayswaters as Discivery was a third party adding to the cost

Pros: Clean car, efficient service, good price

Cons: Distance from airport

Pros: Excellent

Cons: All great

Pros: quick, easy and efficient

Cons: nothing everything was as excepted

Cons: The front window washer was dry after 2 of the 8 days use. When I refilled it, it took over 1.5 Litre fill. This was very inconvenient.

Pros: Simple, stress free, and friendly staff

Cons: nothing

Pros: No Birds are brilliant. Fast, efficient & friendly at the desk for both pickup & drop-off. I’ve rented a lot of cars over the years, No Birds rank with the best.

Pros: Fast,swift,accurate,hassle free

Cons: None

Pros: The staff were kind and efficient. They were upfront about costs.

Cons: The shuttle bus pick up from the airport was cutting it fine with their closing time. Took 45 minutes to be picked up, as shuttle bus driver was new to the job and got lost.

Pros: Easy no fuss process from start to finish.

Cons: Being remote from Perth airport made getting the car a bit of a chore but their pick up and drop off mini bus made it a no fuss process.

Pros: Easy and simple

Cons: Efficiency

Pros: Good customer service in all

Cons: Nothing

Pros: Quite efficient at the rental desk

Cons: Nil

Pros: Very smooth

Cons: Would have liked an owner's manual

Pros: Simple.

Cons: Nothing

Pros: Good quality cars and reasonable cost. Staff are her

Pros: Just really easy to deal with

Cons: The only thing the phone number on my receipt was wrong so I just had to google to call them once I was at the airport.

Cons: The shuttle service was great, but in the confirmation booking,there was no directions on where and who would come to pick me up at the airport and at what time. That is definitely something that should be improved.

Pros: No Birds