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Maggiore at Rome Airport Ciampino
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: I’ve paid for a economy car and I’ve rented a mini
Pros: Efficient friendly staff. Upgraded car. Early post drop off email next morning.
Cons: Car a bit battered with incomplete damage record. No washer fluid. Nobody present upon return to confirm car condition (17:30 Sunday)
Cons: It was difficult to find the place to deliver the car. The adress sent in your email was sending us to a wrong place.
Pros: I have been over charged by Maggiore
Cons: Slow. Rude. Over charged. Just awful
Pros: Clear friendly service, good quality car
Cons: Difficult to locate offices, no clear signage from arrivals
Pros: nothing. it took 2 hours for us to get the car from the checkout desk. 1 young member of staff manning 3 desks. they had not properly managed their car inventory so didn't have the correct car to give us and tried to charge us an addition 43% rental fee for getting a different car.
Cons: Everything. The car was busted. No fuel when we picked it up. tried to give us a car we didnt order and then charge us for it. 2 hours waiting in line to. car broke down during our journey.
Pros: The agent refused to give the car and cancelled my booking. Please refund asap
Cons: The agent refusing to give the car for two hours delay
Pros: Slow agent on pick up, quick return
Pros: The drop off was fast.
Cons: Receiving the car took an hour - luckily I was the first in line and - such lack of efficiency I have never seen at a car rental desk. I was guaranteed a specific car when renting - never received what I ordered and was told “that is what we have…” I will not rent a car again through this firm! The car had various technical issues and I was happy to be rid of it when the trip was over.
Pros: Need clean the car better car was dirty inside and out
Pros: Ripped me off
Cons: as above
Cons: No one there when I was supposed to pick-up the car - When a representative arrived late she couldn't figure out the systems. When dropping off the car there were 2 workers at the return location and none of them could receive the car back, walked to the rental location and after waiting for a while as there were a queue the lady asked me to wait for an agent who could walk me back to the return location and inspect my car. At this stage I just had to leave the key as I had a flight to catch
Cons: Charged a different price from what had been agreed and couldn't justify it Did not handle the situation professionally
Pros: Maggiore is not good. they charged us extra while in the voucher we had signed for unlimited kilometers. we returned the car 2:30 hours earlier and they wrote that we returned it later. But I keep the receipts and I can send them to you. It is the worst company