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Keddy at Rome Airport Ciampino
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: When desk was open car pick up and drop off was good.
Cons: Restricted opening hours is a major issue for pick up, especially if the desk closes at 1pm and you can't get there in time!! Won't be using them again.
Pros: Nothing, money paid office closed when arrived to the airport then no refund
Pros: Helpfull employee
Cons: Interior of the car was dirty. Not covid disinfected
Pros: Quickly dealt with pickup and drop-off. Shuttle bus available to/from airport - although rental area is about 500m away, it can be difficult to walk it with large bags.
Cons: Too informal - no receipt given of cash paid, no copies provided of signed forms or car condition. This makes it difficult to prove anything.
Pros: Keddy was fine Europcar were not . An absolute disgrace. I ended up with a car that had 11 listed items of damage it was old and I had to pay more at the desk. Never Again ...!!! My freinds and I will not be using Keddy nor Europcar again.
Cons: When I got to the Europcar desk they could only offer me a car which was more expensive and damaged . The damage report highlighted 11 areas of damage including dents on the passenger door and a cracked winscreen . I can send you a copy of the report if you want . The delay at the desk was crazy there were three staff and only two were loking after customers . The wait was 25 minutes approx. Overall never again . I will book Hertz etc in future as the cars and service are better .Europcar No.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Minimum rental age is 19 years for car group Compact.
Minimum rental age is 21 years for car group Standard, Intermediate, Fullsize.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
For vehicles in groups Mini a driver license valid for at least 1 years is required.
For vehicles in groups Economy, Compact, Intermediate a driver license valid for at least 3 years is required.
For vehicles in groups Luxury, Premium, Special a driver license valid for at least 10 years is required.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Additional charges will be applied in case the car is crossing state or region borders.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During the winter season (from 15.11. to 15.04.), Snow chains are included in the price only when reserving a vehicle for the following location(s): Northern Italy, Rome, Florence, L’Aquila.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
In no case will a refund be given for unused fuel.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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