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Keddy at Rome Airport Ciampino
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: When desk was open car pick up and drop off was good.
Cons: Restricted opening hours is a major issue for pick up, especially if the desk closes at 1pm and you can't get there in time!! Won't be using them again.
Pros: Nothing, money paid office closed when arrived to the airport then no refund
Pros: Helpfull employee
Cons: Interior of the car was dirty. Not covid disinfected
Pros: Quickly dealt with pickup and drop-off. Shuttle bus available to/from airport - although rental area is about 500m away, it can be difficult to walk it with large bags.
Cons: Too informal - no receipt given of cash paid, no copies provided of signed forms or car condition. This makes it difficult to prove anything.
Pros: Keddy was fine Europcar were not . An absolute disgrace. I ended up with a car that had 11 listed items of damage it was old and I had to pay more at the desk. Never Again ...!!! My freinds and I will not be using Keddy nor Europcar again.
Cons: When I got to the Europcar desk they could only offer me a car which was more expensive and damaged . The damage report highlighted 11 areas of damage including dents on the passenger door and a cracked winscreen . I can send you a copy of the report if you want . The delay at the desk was crazy there were three staff and only two were loking after customers . The wait was 25 minutes approx. Overall never again . I will book Hertz etc in future as the cars and service are better .Europcar No.