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Ecovia at Rome Airport Ciampino
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Maybe the price, but not so much considering the condition of the car received
Cons: Quality of the car and the attempt to sell the bigger but in worst condition car for 90 more euros. Was tricked into paying $15 for car cleaning. Gas tank level was not full (less than half, hard to return at same level - the usual trick to make customers return car with more gas than received)
Pros: The rental desk was hard to find even for our experienced taxi driver
Cons: When our old , poorly handling and uncomfortable van broke down your company offered no support and left us stranded.
Pros: Professionality yet a very customer orientated staff… Super friendly and pro client
Pros: The car was great and served us well
Cons: The insurance policy of Autovia is a crap. I had a virtual credit card (Google Pay) WITH INSURANCE on it and the representative didn't accept it, forced us towards acquiring an extra insurance without trying to find any solutions. Additionally, we will be charged for an additional day because we delayed for 1h with giving the car back. It feels like the company is trying to squeeze every penny from its clients. Not a recommendation.
Pros: Your rep was helpful and pleasant.
Pros: The staff was helpful and the whole process was very easy
Cons: I didn't like I was being charged for not having the petrol sign 100% full,as I did fill it up before giving it back,and it must have been a matter of few kilometres consumption
Pros: friendly and helpful
Cons: concerns about dropping car off as place was closed on Sunday morning and i had to drop key of into a box and worry about how the status of car would be found
Pros: The staff member I dealt with was friendly and explained all the details of the rental
Cons: The drop off was a bit shambolic
Pros: Not crowded and quick service. They didn't insist on getting additional insurance
Cons: Car had no washing fluid and tyre low pressure warning
Cons: The ouside of the car was really dirty
Cons: 1. Although I had included the extra payment for a full cover insurance I was asked to pay 78€ extra (optional) to cover any car damages that might have happened with the excuse that I would have to pay them if anything happened to the car and then claim the money from your company. It was as if they didn’t acknowledge you as fair co-partners. I felt mislead by both companies. 2. The car was rather old with 116.000km and no navigator. Once you rent a car to foreigners it should be included.